Directski.com Reviews 369

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, both during the booking process and in the resort. People frequently highlight the seamless organization of their holidays, from flights and transfers to accommodation and ski equipment, noting that everything went smoothly and efficiently. Many consumers appreciate the stress-free nature of their trips, with all details expertly handled, allowing them to fully enjoy their skiing experience. The booking process is often described as straightforward and easy, with prompt communication and a user-friendly online platform. Reviewers also commend the excellent locations of the hotels and resorts, as well as the high quality of the services provided. While a small group of people experienced minor hiccups with transfers, the general sentiment was that the company went above and beyond to ensure a positive and memorable holiday.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Customers had positive experiences with service, noting that everything went smoothly from start to finish.... See more

Holidays

Clients share positive opinions on holidays, with many reviewers highlighting the excellent organization and... See more

Booking process

Consumers find the booking process to be positive. Many reviewers highlight the ease and straightforwardness... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the stunning and breathtaking... See more

Based on these reviews

Rated 5 out of 5 stars

Nodlaig was very helpful in planning stages and responded quickly to queries. Bus transfer and info all good. Communication good on way home when flights were affected by weather. We had little need f... See more

Company replied

Rated 5 out of 5 stars

Third year travelling to Andorra with Directski. Very easy website to book and pay for flights, hotel and ski packs. Saved a lot by booking well in advance. Directski Reps are very helpful in t... See more

Company replied

Rated 5 out of 5 stars

It’s just wonderful to go skiing and have everything done for you, no stress with transfers or hotels. We had an amazing holiday with the family. Hotel was fantastic, we have been there several time... See more

Company replied

Rated 5 out of 5 stars

Travelled with Directski to Zell am See in Austria. Everything went exceptionally well. Through Dublin Airport in 15 minutes including check in and security. Flight and transfers on time. Excell... See more

Company replied


Company details

  1. Ski Holidays

About Directski.com

Written by the company

Directski.com was founded in early 2000 by two Irish entrepreneurs and ski enthusiasts who had a vision to create the world’s first online ski holiday company.

Our ethos was, and still is to this day, to provide a simple, low cost way to book your ski holiday online, without the need for expensive brochures and high street shops.

Directski.com has always been a champion for making great ski holidays affordable for all.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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Rated 1 out of 5 stars

Very poor standard of accommodation at…

Very poor standard of accommodation at the Germania hotel as separate toilet with no handwashing facilities in that room . Serious risk of spread of norovirus etc esp in a holiday resort
No reception after 8pm and very noisy guests after 11pm and no way of preventing this
Won’t be staying there again
Resort staff good

9 March 2025
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Reply from Directski.com

Thank you Paul for sending your feedback.
We greatly appreciate you taking the time to send us your honest review and your loyalty to Directski.com - this has not gone unnoticed.

The customer service team have reached out to you regarding all of the above comments and we look forward to hearing back from you.

We really do hope we can continue to welcome you back in the future - to enjoy many more ski holidays as you have in previous years with us.

Thank you again,

Amy.

Rated 5 out of 5 stars

Ski trip to Austria

I found the booking process very simple and straightforward, with great value to be had.
When I was amending a few errors that I initially made it was great to be speaking to a rep with perfect English and understanding of local accents etc.
and she sorted it out in a prompt ,friendly and efficient manner.
This has emboldened me with confidence that the rest of my investment will be more than satisfactory.

8 March 2025
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Reply from Directski.com

Super to hear Bernard!
Delighted you had a great experience so far with us!

Kind regards,

Amy.

Rated 4 out of 5 stars

Resort rep was great.

24 February 2025
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Reply from Directski.com

This is super to hear John! Thank you for taking the time to send us this feedback, we appreciate it.

Hope to get you back on the slopes in the near future!

Amy.

Rated 5 out of 5 stars

Saalbach Feb 2025

Saalbach has everything ...... great pizza restaurants (we only used at lunchtime as food in our hotel was excellent), great apres ski and plenty of slopes for intermediate skiers.
We stayed at Kristiana Hotel, staff were excellent especially Kathrin, there was no chore too small or too big. We will be back sometime.

24 February 2025
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Reply from Directski.com

Super to hear Miriam!

We absolutely agree with you - Saalbach is a gem, as is the hotel and Art Kristiana!

We hope to see you again next year!

Amy.

Rated 5 out of 5 stars

Great ski trip

Great ski trip. Reps were very nice and very helpful.

25 February 2025
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Reply from Directski.com

Thank you Mike - This is great to hear!
We hope to get you back on the slopes in the future!

Kind regards,

Amy.

Rated 5 out of 5 stars

Will always recommend Direct Ski

Second time booking with DirectSki and everything from booking,flights, transfers etc very straight forward. Competitive deals. Their on site resort team/manager's always very helpful and make your holiday as enjoyable as possible and always there to answer questions and recommend places /excursions etc.

4 March 2025
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Reply from Directski.com

This is super to hear Claire!
Thank you for the great feedback, we appreciate it and you!

Hope to welcome you back on the slopes in the near future!

Amy.

Rated 5 out of 5 stars

Soll is a great ski resort

Soll is a great ski resort. Directski reps were professional, knowledgeable, and friendly.

Hotel Tyrol was well located, with excellent food and leisure centre.

3 March 2025
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Reply from Directski.com

Thank you Noel! Super to hear you had a great ski holiday in the brilliant Söll!

We hope to welcome you back in the future!

Kind regards,

Amy.

Rated 5 out of 5 stars

Great service

Excellent rep , really nice hotel and transfers were timely in very clean comfortable bus all in i can't think how direct ski could have been any better.

3 March 2025
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Reply from Directski.com

That is super to hear Gerard! Thank you for your great feedback.

Kind regards,

Amy.

Rated 5 out of 5 stars

A brilliant company who we use every year

Easy to navigate the page, making booking easy and straightforward!

20 February 2025
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Reply from Directski.com

Thank you for your kind feedback!
We appreciate you and your loyalty to us and we hope to welcome you back in the near future.

Kind regards,

Amy.

Rated 5 out of 5 stars

Super holiday

Super holiday, super hotel
And resort. But not cheap!

23 February 2025
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Reply from Directski.com

Thank you Cormac for your feedback today, we greatly appreciate you and your loyalty to booking with us.

With regards to pricing, this is something we work very hard on, to make sure our clients are getting the very best prices possible along with the very best customer care and service.

We do hope to welcome you back again in the near future!

Kind regards,

Amy.


Rated 5 out of 5 stars

I Excellence in Saalbach was the group contact with Direct Ski…

I was the group contact with Direct Ski for a group of 4. There were 2 who would ski and 2 who didn’t. From the time of booking the holiday I received all information required in a timely manner. From departure in Dublin to Salzburg everything went smoothly and then transfers to and from both airports were on time. Mark Tubridy our Direct Ski rep was excellent and prior to and throughout the holiday he kept me informed with all essential information we would need. He sent recommendations of ski trails to use during the week, and all information we needed for departure. Our 2 skier’s followed Mark’s recommendations and really enjoyed the trails they went on.
Our hotel Kristiana and Art was excellent. We have been to several ski resorts and have never experienced the wonderful hospitality as we did from the family who owns the hotel. Every single member of staff we encountered were friendly, courteous and interested in our day and often gave us suggestions as to how to spend our day, the 2 of us that didn’t ski.
Overall we had a wonderful experience.

15 February 2025
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Reply from Directski.com

Wow Maura, such a fantastic review!

We are delighted to hear you all had a wonderful time, both as skiers and non skiers!
Saalbach is a true gem as is the Hotel and Art Kristiana and all of their dedicated team!
Thank you also for highlighting the resort manager Mark's efforts, another gem!

We hope to welcome you back in the near future!

Amy.

Rated 5 out of 5 stars

Couldn’t recommend Directski highly enough

The journey from booking our holiday to arriving back home was so easy and pleasant. Every one of the directski staff that I spoke to by phone and on the ground were exceptionally nice to deal with and knowledgeable. Any time I rang their number it was answered, or if busy call returned, promptly. The rep at the resort was extremely helpful and knowledgeable - nothing was too much trouble. Refreshing in a world gone mad with making you do the work for yourself but charging you for personal service.

14 February 2025
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Reply from Directski.com

Wow, super feedback to receive Trish! We are absolutely delighted to hear this.

Thank you for taking the time to send us this fantastic feedback and we do hope to get you back on the slopes again in the near future!

Many thanks,

Amy.

Rated 5 out of 5 stars

Service

Flight, transfer and accommodation were very comfortable. Staff were very helpful and a pleasure to deal with.

9 February 2025
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Reply from Directski.com

Delighted to hear you had a fantastic ski holiday from start to finish with us Carmel!

We look forward to welcoming you back in the near future!

Amy.

Rated 5 out of 5 stars

Great ski holiday in westendorf

Great ski holiday in westendorf

16 February 2025
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Reply from Directski.com

Thank you William for your super comments and rating!

We hope to welcome you back again in the near future.

Kind regards,

Amy.

Rated 5 out of 5 stars

Meribel 2025

Great prices and location and fabulous skiing and apres ski

16 February 2025
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Reply from Directski.com

Great to hear Conor! Meribel is incredible!

Hope to get you back on the slopes soon!

Amy.

Rated 5 out of 5 stars

Great communication and lovely people

We had a brilliant holiday thanks to directski, the reps on-site were fantastic and everything was easy. Thanks Aoife and Abby for everything they did!

16 February 2025
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Reply from Directski.com

We are delighted to hear you had a brilliant ski holiday with us!
Regarding Aoife and Abby, thanks for highlighting their super efforts.

Hope to welcome you back soon!

Amy.

Rated 5 out of 5 stars

Great Service.

Have always used Direct Ski. From booking to the end of the holiday totally professional, and informative.

9 February 2025
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Reply from Directski.com

Thank you George for this fantastic feedback!
Delighted to read you had a great experience from start to finish!

Hope to get you back on the slopes in the near future.

Kind regards.

Amy.

Rated 5 out of 5 stars

I have been travelling with Direct Ski…

I have been travelling with Direct Ski for the past couple of years and always found the company reliable with a good service.

16 February 2025
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Reply from Directski.com

Super Shane! Delighted to read this great feedback!

We hope to get you back on the slopes again in the near future!

Amy.

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