Direct Derma Supplies Reviews 

229
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is extremely fast, ensuring that packages always arrive promptly and in perfect condition. People note that purchasing items is a very smooth process, and many have been ordering for several years without any problems. Some people were satisfied with the amazing product quality and the wonderful team members who handle communication. Reviewers also emphasize the great variety available and appreciate the quick responses whenever they reach out. Consumers feel confident using these reliable sources because the overall support remains consistently exceptional.

What people talk about most

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting that items arrived extremely... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrive in perfect... See more

Service

Consumers find service to be positive, highlighting overall satisfaction with the reliable support provided.... See more

Staff

People report positive experiences with staff, highlighting that they are very professional and lovely.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Supplier with Fast Service for Canada Dear Direct Derma Supplies team, Pros: Shipping in 4–7 days to Canada (DHL is excellent). Genuine products, competitive prices, promotions.... See more

Company replied

Rated 5 out of 5 stars

Purchasing from Direct Derma many years. Always quick response from them and they solve the problem, if something goes wrong (missing item, but they sent them quickly without problem). Highly recommen... See more

Company replied

Rated 5 out of 5 stars

The service is great! Emails are responded to promptly. Orders are processed quickly. Shipment is fast. Products are amazing. Prices are reasonable.

Company replied

Rated 5 out of 5 stars

I am very satisfied with my order. Everything arrived in perfect condition and the delivery was extremely fast. I would definitely recommend buying from here!

Company replied


Company details

  1. Medical Supply Store
  2. also in
  3. Beauty Product Supplier
  4. Beauty Products Wholesaler
  5. Health and Beauty Shop

About Direct Derma Supplies

Written by the company

We are a European online store based in Copenhagen, Denmark. We have many years of knowledge and experience within the aesthetic beauty industry, and we offer aesthetic medical fillers and other products at competitive prices to licensed clinics worldwide (BTB).

Our mission is to deliver original aesthetic medical device products from the most popular and innovative brands like Restylane, Juvéderm, Teosyal, Profhilo, and many more at the best prices in the market. Our vision is to be the preferred online one-stop-shop of aesthetic products, where our drivers are to be able to supply fast, be the price leader, and have an eminent customer service level.

Our greatest values are honesty, competitive prices, trustworthiness, loyalty, fast delivery, and giving our customers the best possible personal service.

All our products are CE marked, and we comply with the standards of the EU Medical Device Regulation.

Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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4.9

All reviews

(229)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loce to work with you

Love to work with you

30 January 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear

Thank you so much. We really value the collaboration and look forward to continuing working together.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

We have been buying from this company…

We have been buying from this company for about 4 years, and everything is great.

29 January 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Jalal,

Thank you for your continued trust over the years. We truly appreciate your long-term partnership.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Very good supplier

Very good supplier, fast delivery and no issues at all. Highly recommended

8 November 2025
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Lisa,

Thank you for the recommendation. We're happy to hear everything has been running smoothly and appreciate your support.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great company

Great company. Recived items in 24h. I highly recommend.

23 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Tina,

Thank you so much for your wonderful review. We’re happy to hear that you received your order within 24 hours and had a great experience with us. Your recommendation truly means a lot to us.

We look forward to doing business with you again

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

Thank you so much for your kind review - it truly means a lot to us. We appreciate your feedback and support.

Hope to do business with you again soon.

Warm regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great products delivered promptly.

Great products delivered promptly.

17 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

We’re so grateful for your lovely review. It’s always great to hear from our customers, and we greatly appreciate you taking the time to share your experience.

Wishing you a fantastic day!

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Reliable Supplier with Fast Service for Canada.

Reliable Supplier with Fast Service for Canada
Dear Direct Derma Supplies team,
Pros:
Shipping in 4–7 days to Canada (DHL is excellent).
Genuine products, competitive prices, promotions.
Top-notch service: help with address, quantities, expiry dates, and exceptions (e.g., MERRYCHRISTMAS discount).
Reliable packaging.
Cons:
Small batches required due to Health Canada (risk of delays/seizure).
Promo code limits not always clear on the site.
Time difference — orders at 3–4 AM Canadian time.
Highly recommend for Canada if you're okay with small orders and delivery risks.
Thanks!
Nataliia Baranova
Quebec, Canada

15 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Nataliia,

Thank you for taking the time to leave us a review and for your positive feedback on our service, products, packaging, and delivery. We are thrilled to hear that you would highly recommend us, and we truly appreciate it.

We also value that you took the time to share suggestions for improvement. Time differences and local regulations are unfortunately beyond our control, but we will look into how we can improve the clarity of our promotional code information going forward.

Thank you again for your feedback.

We look forward to doing business with you again.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great customer service

Great customer service; fast delivery

11 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Mara,

Thank you for your wonderful feedback - we truly value it.
It’s always great to hear from our customers, and we appreciate you sharing your experience.

Wishing you a great day!

Warm regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, excelleny customer support, high quality products

12 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Fara,

We’re so grateful for your lovely review - your feedback means the world to us.
Thank you for taking a moment to share your thoughts.

Have a fantastic day!

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

Thanks so much for your wonderful feedback. It means a lot to us.
Hope to do business with you again soon.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Had a really great experience the…

Had a really great experience the shipping was so quick and the staff were lovely my only issue was the duty text from DPD

1 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Claire,

Thank you so much for your lovely review! We are really glad to hear you had a great experience and that your order arrived quickly. We are sorry for any inconvenience caused by the DPD duty. Thanks again for your feedback!

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Amazing service!

28 November 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

Thank you so much for your wonderful review - it truly means a lot to us.
We greatly appreciate you taking the time to share your experience.

Wishing you a fantastic day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Excellent service

Excellent service! The delivery was quick.

25 November 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

Thank you so much for your thoughtful review. We truly appreciate your feedback and support.
We look forward to working together further.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great
Took 8 days

29 October 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

We’re glad to hear your order arrived quickly, and we look forward to working with you again in the future.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great variety and fast delivery

Great variety and fast delivery
Customer service always there

10 October 2025
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear

We sincerely appreciate your lovely review. It’s a pleasure collaborating with you, and we look forward to the journey ahead.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Good prices

Good prices, can be more sales
Fast delivery

4 February 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Zivyle Dyglyte,

Your review is greatly appreciated. It’s wonderful to hear your experience was positive, and we’ll keep striving to serve you well.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Excellent Service and Fast Delivery

Fast delivery, quick response, and very friendly and cooperative service. Highly recommend!

21 August 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Maia,

Thank you for your kind review. It means a great deal to us.
We look forward to continuing our business with you in the future.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Extra fast delivery within 48 hours

Extra fast delivery within 48 hours. Very easy way to pay via credit card. Legit VAT invoice provided.

11 August 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Nikolaos,

Thank you very much for your kind review. It is highly appreciated.
We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Excellent products at great prices

Excellent products at great prices — plus super fast delivery! Highly recommend. Thank you so much! 😊

24 July 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Beatrice,

What a great review. It is much appreciated. Thank you.
We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

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