Direct Derma Supplies Reviews 215

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many noting quick shipping times, some even within 24 to 48 hours. People are also very satisfied with the quality of the products, describing them as excellent and great, and appreciate the good variety available. However, some customers also mentioned issues with delivery, including instances where items were not received or where they were charged twice for delivery. A few people also highlighted potential delays or risks associated with small orders due to regulations in certain regions.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Product

Clients share positive opinions on product, with many describing them as "amazing" and "excellent." Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Supplier with Fast Service for Canada Dear Direct Derma Supplies team, Pros: Shipping in 4–7 days to Canada (DHL is excellent). Genuine products, competitive prices, promotions.... See more

Company replied

Rated 5 out of 5 stars

Purchasing from Direct Derma many years. Always quick response from them and they solve the problem, if something goes wrong (missing item, but they sent them quickly without problem). Highly recommen... See more

Company replied

Rated 5 out of 5 stars

The service is great! Emails are responded to promptly. Orders are processed quickly. Shipment is fast. Products are amazing. Prices are reasonable.

Company replied


Company details

  1. Medical Supply Store
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Health and Beauty Shop

About Direct Derma Supplies

Written by the company

We are a European online store based in Copenhagen, Denmark. We have many years of knowledge and experience within the aesthetic beauty industry, and we offer aesthetic medical fillers and other products at competitive prices to licensed clinics worldwide (BTB).

Our mission is to deliver original aesthetic medical device products from the most popular and innovative brands like Restylane, Juvéderm, Teosyal, Profhilo, and many more at the best prices in the market. Our vision is to be the preferred online one-stop-shop of aesthetic products, where our drivers are to be able to supply fast, be the price leader, and have an eminent customer service level.

Our greatest values are honesty, competitive prices, trustworthiness, loyalty, fast delivery, and giving our customers the best possible personal service.

All our products are CE marked, and we comply with the standards of the EU Medical Device Regulation.

Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great cuatomer service and quick…

Great cuatomer service and quick delivery

23 April 2026
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Tara Gulielmi,

Thank you for your positive review. We’re glad to hear you were happy with our customer service and the fast delivery of your order. We truly appreciate your support and look forward to assisting you again.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

I’ve had a great experience with Direct…

I’ve had a great experience with Direct Derma Supplies especially with Simon Communication is always clear and prompt, and the products are consistently authentic and well-packaged. Their support with shipping options is highly appreciated, especially for small businesses managing tight margins. Highly recommended.

22 April 2026
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Sehar,

Thank you so much for your kind review! We’re very pleased to hear that you’ve had a great experience with our service, products, and shipping options. It’s so great to know this has made a difference for your business. We truly appreciate your recommendation, and we’ll be sure to pass your kind words on to Simone.

We look forward to doing business with you again soon.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Reliable

Reliable, fast respone, fast delivery

13 April 2026
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

Thank you for your kind review! We’re very pleased to hear that you had a positive experience with us. We truly appreciate your support and look forward to assisting you again.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Very good prices and fast service

Very good prices and fast service! One of the best filler providers.

25 March 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear V. Camen,

Thank you so much for your fantastic review! We’re thrilled to hear you’re happy with both our prices and fast service - it truly means a lot to us.

We really appreciate your support!

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Very good service and quick response on…

Very good service and quick response on email

18 March 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

Thank you for your kind words! We’re happy to hear you had a good experience with both our service and email response time.
We always aim to support you as quickly and efficiently as possible.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great experience

Great experience

23 February 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Professional Homecare,

Thank you so much for your kind words – it truly means a lot to us. We’re very happy to hear you had a great experience.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Excellent Company

The service is great! Emails are responded to promptly. Orders are processed quickly. Shipment is fast. Products are amazing. Prices are reasonable.

9 February 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Meridian Medical,

Thank you so much for your kind words!
We truly appreciate you taking the time to share your experience.

It means a lot to hear that you’re happy with our service, shipping speed, and product selection.

We’re grateful to have you as part of our community and look forward to doing business with you again soon.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Purchasing from Direct Derma many…

Purchasing from Direct Derma many years. Always quick response from them and they solve the problem, if something goes wrong (missing item, but they sent them quickly without problem). Highly recommend them.

5 February 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

Thank you so much for your kind words and for being a loyal customer over the years! We’re glad to hear that our team could resolve any issues quickly and that your experience with us has been smooth.
Your recommendation means a lot to us, and we look forward to continuing to support you in the future.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Nice products & fast delivery!

Nice products & fast delivery!

2 February 2026
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Buse,

Thank you for your review. We're glad to hear you're satisfied with both the products and the delivery.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Loce to work with you

Love to work with you

30 January 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear

Thank you so much. We really value the collaboration and look forward to continuing working together.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

We have been buying from this company…

We have been buying from this company for about 4 years, and everything is great.

29 January 2026
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Jalal,

Thank you for your continued trust over the years. We truly appreciate your long-term partnership.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Very good supplier

Very good supplier, fast delivery and no issues at all. Highly recommended

8 November 2025
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Lisa,

Thank you for the recommendation. We're happy to hear everything has been running smoothly and appreciate your support.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great company

Great company. Recived items in 24h. I highly recommend.

23 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Tina,

Thank you so much for your wonderful review. We’re happy to hear that you received your order within 24 hours and had a great experience with us. Your recommendation truly means a lot to us.

We look forward to doing business with you again

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

Thank you so much for your kind review - it truly means a lot to us. We appreciate your feedback and support.

Hope to do business with you again soon.

Warm regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great products delivered promptly.

Great products delivered promptly.

17 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear,

We’re so grateful for your lovely review. It’s always great to hear from our customers, and we greatly appreciate you taking the time to share your experience.

Wishing you a fantastic day!

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Reliable Supplier with Fast Service for Canada.

Reliable Supplier with Fast Service for Canada
Dear Direct Derma Supplies team,
Pros:
Shipping in 4–7 days to Canada (DHL is excellent).
Genuine products, competitive prices, promotions.
Top-notch service: help with address, quantities, expiry dates, and exceptions (e.g., MERRYCHRISTMAS discount).
Reliable packaging.
Cons:
Small batches required due to Health Canada (risk of delays/seizure).
Promo code limits not always clear on the site.
Time difference — orders at 3–4 AM Canadian time.
Highly recommend for Canada if you're okay with small orders and delivery risks.
Thanks!
Nataliia Baranova
Quebec, Canada

15 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Nataliia,

Thank you for taking the time to leave us a review and for your positive feedback on our service, products, packaging, and delivery. We are thrilled to hear that you would highly recommend us, and we truly appreciate it.

We also value that you took the time to share suggestions for improvement. Time differences and local regulations are unfortunately beyond our control, but we will look into how we can improve the clarity of our promotional code information going forward.

Thank you again for your feedback.

We look forward to doing business with you again.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great customer service

Great customer service; fast delivery

11 December 2025
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Mara,

Thank you for your wonderful feedback - we truly value it.
It’s always great to hear from our customers, and we appreciate you sharing your experience.

Wishing you a great day!

Warm regards,
Pernille Rex, CEO

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