Digital Storm Reviews 247

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting the meticulous build and high-end components that lead to excellent performance and reliability. Many people highlight the exceptional customer service, describing staff as friendly, knowledgeable, and genuinely concerned with ensuring customers receive the exact computer they desire. The user experience is frequently lauded, with consumers appreciating the ease of customization, smooth operation, and the overall satisfaction with their purchases. However, some customers also noted occasional issues with product quality, such as loud AIO tubes or problems with specific processors, which sometimes required troubleshooting. While phone support was generally praised, a few reviewers mentioned communication inconsistencies or the need to advocate for themselves during the troubleshooting process.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that the products are... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their solid build,... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction with the overall... See more

Customer service

People report positive experiences with customer service, consistently describing it as outstanding,... See more

Staff

Consumers consistently report positive experiences with the staff, describing them as incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At the start, the ETA for a 5070TI was actually conservative and I got my build started a few weeks earlier - early win! When my Corsa arrived, it was packaged nicely, clean, and undamaged. Duri... See more

Rated 5 out of 5 stars

From start to finish ordering from this company is informative and stress free. You can customize all the major parts, the prices are great and the product is top quality. I have purchased two compute... See more

Rated 5 out of 5 stars

They provide solid, well tested, highly performant systems with whisper quiet watercooled GPUs. I'm on my 3rd system from them. They have great support and helped out with upgrades and repairs when on... See more

Rated 5 out of 5 stars

Digital Storm offered systems at a fair price. The PC was built well with attention to detail. The best feature of Digital Storm is their support. We had a problem that took weeks to figure out. I... See more


Company details

Information provided by various external sources

Custom gaming computers that remain unsurpassed in performance and value. Our passion is crafting the worlds most advanced gaming PCs, find out why today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

247 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(247)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

They do everything right.

They kept me informed of progress as the machines were built and tested. They shipped when they said they would. The machine arrived as ordered and fired right up - no issues. When I needed support - because I had screwed up - I got a real person, and without waiting with awful hold music. And the machines are faster than stink. I liked my experience with the first machine so much, I bought another one for my wife.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

This is my 3rd Digital Storm desktop…

This is my 3rd Digital Storm desktop PC. All of them have been great machines, but I continue to purchase from DS because the customer service has been as good as any company I've ever worked with. From helping with the design/build, to troubleshooting issues as the PCs get old, Digital Storm employees have been great to work with. Highly recommend!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Such a great company we bought 2 computers from them

We have ordered 2 computers from digital storm. I knew a second computer from them was worth it with our experience from our first computer. They take the time to help work out any issues and suggest parts to help the computer run better. They guide you through installation and help format everything. They give you a few days to use the computer and call back to see how it’s going. As a mother who does not understand gaming computers, they talked to my son and listened to his concerns and helped him fix his computer.

30 December 2025
Unprompted review
Rated 3 out of 5 stars

A little burned

A little burned, but ultimately okay with the experience. The service was good, but the up-sale potential didn't save me.

I made the realization I must have ordered the 5060 Ti 8gb rather than the 16gb. :/

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Beyond Espectations with Digital Storm

We had an excellent experience with Digital Storm from start to finish. One of the biggest highlights was that we were able to speak with a real person every time we reached out. Their responses were quick, helpful, and communicated clearly throughout the entire process.
What truly set Digital Storm apart was their ability to answer our questions promptly and thoroughly. We had a few unique and somewhat unusual requests, and they handled each one without hesitation or issue. They kept us well informed during the build process, and delivery went smoothly with no problems at all.
When the computer arrived, it worked perfectly right out of the box. We couldn’t be happier with both the product and the customer service. We highly recommend Digital Storm to anyone looking for quality, reliability, and outstanding support.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Arrived pristine, runs like a dream.

The computer was delivered in pristine condition, the foam on the inside was easy to remove. I got the whole thing set up in like 20 minutes and the computer runs like a dream. There was a little kit included with different screws and washers for future upgrades that I greatly appreciate. All in all a great computer buying experience worth every penny.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Well I ain't very smart when it comes to a computer

Well I ain't very smart when it comes to a computer, ram, memory, cpu, GPU graphics card or any of that. When I called and talked to a digital storm representative he asked what I was going to be doing. And I told him I will be working with DaVinci Resolve. Well he went over what I needed for that software. We talked several times until I thought everything was good, and I placed my order. Well I received my laptop and I am more than pleased with how it performs. It handles DaVinci Resolve like a big kid with a twinkie. So with that being said, I am very happy with the performance of my laptop and I give an A+ to the representative. Thanks Digital Storm, I will come back if I need a new computer.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, fast and transparent

Digital Storm built and shipped a machine learning workstation and kept the original quoted price even though memory prices have shot up. They kept me informed through every step and exceeded expectations.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

I decided to purchase a new gaming pc…

I decided to purchase a new gaming pc last October and have had a Digital Storm system previously. It's the greatest computer I've ever had, and when I needed support to fix some mistakes on my end, they helped me quickly and were really nice. Easily one of the best purchases I've ever made, and buying from Digital Storm was the best decision because of their customer service.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

From the day I ordered I knew I had…

From the day I ordered I knew I had found a great company. They kept me updated on the ongoing computer build process. The final product i received was amazing, from the design aspects to the blazing fast performance. I will always buy from this company from now on. Great customer service. Im a single owner, but they treat me like a preferred corporate customer.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

The best computers

I have now ordered about 8 computers from DS. It is a delight to have a quality computer. Your products are the best. And, amazing. Bless you for you professionalism. Few things put a smile on my face. You guys are one of few.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great computer

Great computer! I bought from digital storm partially because they were one of the few companies that had multiple HDD available along with SSD drives. I need lots of storage for youtube video content I am making, CGI and AI software like LTX for film making. Also I love playing wreckfest on this computer. All the one star reviews seem fishy BTW.

14 January 2026
Unprompted review

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