Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more
Company replied
Ordered oven and hob and selected day. Website automatically gave me a different day which was 5 days later. I rang the clonmel store and spoke to Billy who immediately accommodated me by changing... See more
Company replied
Lovely company to purchase electrical items from. Delighted that it was so nearby in Killarney, we didn't have to travel over to Tralee. Great choice of items, found exactly what we wanted at a compet... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
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We stopped in Galway & Rushil assisted…
We stopped in Galway & Rushil assisted us. Friendly & helpful. He determined for me that the phone charge cord I had picked up was the cord for the application I was looking for.
3 August 2026
Unprompted review
Reply from DID Electrical
Hi Denise
We're so happy to hear about your positive experience with our team member! We appreciate you sharing your feedback and are glad we could assist you effectively.
Thanks
DID Electrical
Reply from DID Electrical
Hi There
Thank you for your Feedback we truly appreciate this,
Thank you
DID Electrical
My experience today was unique
My experience today was unique. Caitlin delivered an awesome customer service to me. She was very helpful me with my purchase and I must say I will not regret buying home electricals from DID, Tallaght anytime.
4 August 2026
Unprompted review
Reply from DID Electrical
Hi charlotte
We're delighted to hear that you had such a positive experience with us. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Excellent Customer Service by Owen
I was in DID Electrical in Bray and had the pleasure of being served by Owen. He helped me in purchasing my Samsung Galaxy A11 tablet. He was very attentive and friendly. He was even brilliant with my 2 year old daughter who didn't want to leave the shop because she made a new friend.
2 August 2026
Unprompted review
Reply from DID Electrical
Hi Barry
We're delighted to hear you had such a positive experience with our team member at our Bray store. We appreciate your kind words and are glad you found a great product. Thank you for your feedback!
Thanks
DID Electrical
D.I.D ELECTRICAL TULLAMORE COUNTY OFFLEY IRELAND
Purchased A Dyson Hoover And 3 Year extended Warranty From D.I.D ELECTRICAL Tullamore Was Told The Extended Warranty Only Covered The Battery Nothing Else When We Purchase It We Were Told It Covered Accidentally Damaged I Will Never Deal With D.I.D ELECTRICAL Again
I Brought My Hoover To The Shop 4 Weeks ago They Held It In Shop For 7 Days Before They Sent It Back To Dyson It Is Going On 4 Weeks Now And I Didn't Get Back My Hoover
VERY BAD CUSTOMER SERVICE
AND NOT VERY FRIENDLY STAFF
I HAD TO RING THE SHOP 3 OR 4 TIMES BEFORE SOMEONE FINALLY ANSWER THE PHONE AND WERE NO HELP
ABOUT AS MUCH HELP AS A HOLE IN A BUCKET
Wouldn't Recommend D.I.D ELECTRICAL Tullamore
My Wife rang this morning and the member of staff she was talking to knew nothing about the hoover 5/8/26
4 August 2026
Unprompted review
Reply from DID Electrical
Hi Pat
We are truly sorry to hear about the difficulties you've experienced with your recent purchase and the extended warranty. We understand your frustration regarding the conflicting information about the warranty coverage and the significant delay in the repair of your Dyson Hoover. We also acknowledge your concerns about the customer service you received when trying to get updates. We are actively reviewing our internal processes and staff training to ensure such situations are avoided in the future and that our team provides clear, consistent information and helpful support. We appreciate you bringing these issues to our attention, as your feedback is invaluable in helping us improve our services.
Thanks
DID Electrical
Staff and service
4 August 2026
Unprompted review
Reply from DID Electrical
Hi There
Thank you for your Feedback we truly appreciate this,
Thank you
DID Electrical
Mandy (DID Tullamore) could not have…
Mandy (DID Tullamore) could not have been more helpful with helping me find and pick a laptop to meet my needs. Gave me great advice with what I would need and also offered a great warranty package
4 August 2026
Unprompted review
Reply from DID Electrical
Hi Geraldine
We're delighted to hear you received such helpful service and great advice. We appreciate you sharing your positive experience with us.
Thanks
DID Electrical
Reply from DID Electrical
Hi Carthage,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our service and staff. We appreciate your kind words and look forward to assisting you again in the future.
Thanks
DID Electrical
The lady in the store in DID Tullamore…
The lady in the store in DID Tullamore her name was Mandy, she was very helpful, anymore in the future I will always go back to Mandy.
4 August 2026
Unprompted review
Reply from DID Electrical
Hi Frances,
We're so pleased to hear you had such a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Reply from DID Electrical
Hi M Walsh,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our efficient and friendly service. We appreciate your kind words.
Thanks
DID Electrical
Michal was absolutely fantastic in helping me choose a smart watch.
Michal was absolutely fantastic in helping me pick out a smart watch for my husband. He really had all the knowledge, and went through the pros and cons of each watch.
Much appreciated, great customer service!
4 August 2026
Unprompted review
Reply from DID Electrical
Hi Rida
Thank you for taking the time to leave us feedback. We're delighted to hear that our team member was so helpful and knowledgeable in assisting you with your purchase. We appreciate your kind words.
Thanks
DID Electrical
Reply from DID Electrical
Hi Janet
We're so pleased to hear that your delivery was fast and that we kept you informed throughout the process. Thank you for your wonderful feedback!
Thanks
DID Electrical
Reply from DID Electrical
Hi There
Thank you for your Feedback we truly appreciate this,
Thank you
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our helpful team.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Reply from DID Electrical
Hi Niall
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team.
Thanks
DID Electrical
We dealt with Cian in the shop in…
We dealt with Cian in the shop in finglas excellent help made our parting with our money very easy great information and help with picking the right machine for us.
3 August 2026
Unprompted review
Reply from DID Electrical
Hi Olive,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience and received excellent help in selecting the right machine.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Excellent service
Excellent service and Adam who installed our fridge couldn’t have been nicer and so helpful.
4 August 2026
Unprompted review
Reply from DID Electrical
Hi Barossa
We're so pleased to hear about your positive experience and that our service was excellent. We truly appreciate your kind feedback.
Thanks
DID Electrical
Quick & prompt service
Quick & prompt service , Pearce was very helpful
4 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our quick and helpful service.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Amazing service
The service was really good, the staff Mandy explained everything needed to know about the eufy robot vacuum, super helpful and I would recommend! Order SO26-1345768
4 August 2026
Unprompted review
Reply from DID Electrical
Hi Swipez,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with our service and found our team member helpful. We appreciate you choosing us and look forward to assisting you again in the future.
Thanks
DID Electrical
Owen in bray store We'll we laughed we…
Owen in bray store We'll we laughed we cried great experience on a Sunday afternoon we were looking for a TV for the father in law budget decided well Owen did what any great sales person should do upsell well done Owen the father in law was happy wirh his TV and your experience and guidance and knowledge . 👏
2 August 2026
Unprompted review
Reply from DID Electrical
Hi Janice
We're delighted to hear you had such a great experience and found our team member's guidance and knowledge so helpful. We appreciate your positive feedback!
Thanks
DID Electrical
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