DICK'S Sporting Goods Reviews 

I’ve been waiting for over a week for the no sweat protection plan to send me a credit for my son‘s glove that broke. I have spoken to five supervisors, even had some promised me they will call me back the next day to Novelle. This hassle would make me never stop at Dicks again.

We are 3 danes on a holiday in Denver Colorado. Visited the Dicks Store at Park Meadows shopping mall in Denver.
Had a problem getting an uber going back to our hotel in Denver Downtown area. Asked the nice employe. “Henry” in the store for help - and he orderd and payed for the uber.
He really saved our day!! So thanks to Henry from the 3 danes(mom Anne, son Jonathan and daugheter Kamille).
Nice people really do excist♥️

I have been a faithful customer at Dicks over many years. I have purchased many items and recommended my Teams over the years to visit and purchase your merchandise. As of today, this ends! My disappoint comes from their return policy and inflexibility to returning an unused product. They are penalizing those who do not try to beat the system. I will now use other resources online and not purchase with them any longer.

After checking online regarding store availability and being advised product is in stock, made my way to 0Dick's Sporting Goods. Confident the product (sleeve of three golf balls) are in stock. No, must purchase a box of twelve, cannot purchase a single sleeve. Thought 0Dick's was a big player in the Sports Store World. No.....

The worker had some trouble getting the register open and she had to give me my change back, so I told her it was no big deal and that it was just ¢0.80. She was so sweet and caring. She went through a lot of trouble trying to get the cash register open and I loved her. Her name is Madison. 💕

I love dicks I bought there Quest camp pillow for my upcoming camping trip .Omg! is it the best not only is it not too soft or too firm but it was so comfortable I went back a bought another one. I do wish dicks had more camping supplies.They are so limited in that area they don't even sell tents or at least my location did not. I always have a good experiece with this compamy

My most recent purchase was not a good experience. I ordered a shirt online as a gift and received a completely different product in terms of model and color.

I contacted customer service to resolve the issue and was told that the correct item would be sent. The request was processed successfully, but after a few days I did not receive any updates. When I checked my order, I saw it had been canceled.

The reason given was that the item was out of stock. In other words, the product was listed for sale even though it was not available, and instead I received a completely different item as a replacement. This has been very disappointing.

This place is trash. Every time I ordered online it gets cancelled. No one helps I talked to 3 different people and get no help. Never had such a hard time ordering shoes. Don't waste your time with this company they definitely do not care about your business or time.

Worst experience ever! I had an image of my gift card and yet this unhelpful employee couldn’t type in a few numbers. Unbelievable. According to her she could lose her job over it. I even pointed out that me, a customer, can enter the number online and yet her, an employee, can’t. I am not using dicks again.

Well when I need good services before 2022 to 2026felt insulted threatened customer refused accommodations to me wouldn’t recommend working for their stores 49 states they treat anyone unfair yearly was threatened at Fort Myers FL Cleveland 2022 by store manager Jennifer Amiss who could’ve known am former athlete of Special Olympics am European store called police ,police said if myself felt threatened is don’t go back stores complain to their customer service headquarters PA so before I complained based my bad experiences highly recommend you all taxpayers avoid going to stores all over America 🇺🇸? Company treats whomever yearly unfair they only care of money . Bad services customer service thought they favored to help me out nope .

Online orders are intentional scam to clear inventory. D!ick's routinely cancels parts of orders at lower prices after order is placed and confirmed. Online orders are designed to induce customers to buy more for free shipping. D!ick's evaluates the orders after and cancels parts that are no longer financially good or deceives customers on what is or is not in stock. Scam and fraud! (Trust pilot would not allow me to call them by actual company name due to language. Hmm.)

Vidal in the shoe department at the Oxnard Dicks Sporting Goods absolutely deserves a promotion! My wife and I have both purchased shoes with his help over the past two weeks, and his service was outstanding. He has excellent product knowledge, asks the right questions to make tailored recommendations, and is incredibly patient. He completely outshines the rest of the department, running circles around the other staff with his efficiency and expertise. We will definitely seek Vidal out for our next purchase, and you should too!

They're a really shit company with second rate products, oh and they think they can copyright the word Alpine which it connected to a range of mountains in Europe. What total "DICKS". Alpine goats, Alpine region, Alpine flowers, Alpine people, Alpine trains

I Pre-ordered 2026 panini FIFA cards over two months ago. never shipped.
I called to find my order status and DSG's decided I had called to cancel my order - I didn't.
The customer service rep said they would be delivered "this week". When asked for a tracking number, he didn't have one.
When I called to finally cancel my order out of frustration, they refunded me the incorrect amount.
DSG - GET IT TOGETHER. You've lost a customer because of this. The panini cards are available everywhere except at DSG...

On 04/24, I purchased a STEPR from DSG (hereinafter, the seller) online, including delivery (up to 1 flight of steps) & assembly. The first delivery attempt was on 05/15; the window was 11am to 3pm. The delivery crew arrived about 2 hrs 45 minutes past 3:00pm. While waiting, I called the delivery company to find out where they were; I was told that they couldn't look that up. The delivery crew finally called to tell me they were on their way. I told them we had to pick my niece up from the airport. We couldn't wait for delivery & assembly to be completed. The crew insisted on coming into our home to complete delivery. Their insistence was so intense that I felt uncomfortable. I finally told them to reschedule & I went inside. I requested another delivery date ASAP.

I contacted the seller (system won’t allow me to write company name due to inappropriate name?!) about the issue but the seller had no sense of urgency. Our delivery was rescheduled to 06/09. I received a phone call from delivery company Select Express stating delivery would be late "due to a flat tire." The window was now 4pm to 7pm. Previously, I requested a different crew but it was ignored. My husband watched from the front door as the crew struggled to move the item onto a dolly; he watched as it fell off the dolly onto our driveway. It was placed back on the dolly. We do not think it was damaged. Next, they attempted to bring the item onto our front porch to go up 3 steps. My husband met them at the door & they told him they'd need to use the dolly to take the item upstairs on the hardwood stairs in our new build home. We asked why they didn't have straps or other equipment (like other delivery companies) to prevent damage to our floors. We were told if anything was damaged we could file a claim. One of the crew said he was physically unable to carry anything because he has a bad hip and he could use the dolly if he took breaks!! The other crew member was of small stature and he acknowledged this fact when I told him that. He would've been of limited help to the man who has a bad hip. We called our neighbor to come to give his opinion & to be a witness. With no prompting from us, our neighbor independently said he would not allow anyone with a wet, dirty dolly to move the heavy item over his hardwood steps. We didn't want the hassle of very likely having to file a claim for damages. It was clear they could not properly move the item upstairs. It was too heavy for them. Period. It was pouring rain that day. The item was left on our front porch & again we requested an appropriate crew to make delivery. The smaller man said he'd file a report but could make no promises! We had to find tarp to cover the item.

We contacted the seller again. Again, the seller said they had no control over the delivery. My husband told them that we purchased the item from them so we were looking to them to make it right. We've never asked for any money back, any discount. We only want what I paid for almost 2 months ago to be safely & properly delivered. The seller has done absolutely NOTHING to help us. The last customer service person employed by the seller said he was at home in Chicago & couldn't do anything about it but would email someone!!

Most recently, we received a call from a female at AIT (one of the delivery companies used by the seller). She began the conversation by saying "I understand you refused delivery." I was furious. My furious husband took over the call as I was by now in tears. AIT's representative told us this was their best crew. We told her that the item couldn't stay on our porch for 2 weeks. As the item will sit on our front porch for another 10 days.

Today, I received notice that delivery could be made on 06/19 10am to 1pm. We were forced to make a concession to have the delivery completed & assembled in our garage. This is not what we wanted. However, since none of these companies (especially the seller) cares about us as customers, we've been forced into making the change for them.

I paid over $4,000 for the equipment to include delivery up 1 flight of stairs & assembly. I can tell you that it wasn't worth it. By the next offered delivery date, it will be 57 days since I made the purchase. Don't make the same mistake I made.

If you choose to purchase any large ticket item (or probably even socks), please prepare yourself for massive, widespread indifference from DSG and any vendor.

Worst experience with gym equipment delivery and installation. Lets equipment outside a day before the installation date, then never showed to install on two scheduled time over the next 2 days. Waisted 2days and all dicks cared about was having me tell them what happened as the escalated to more less than competent service rep. No apologies, nothing - just my wasted time. If anyone needs sporting goes - go anywhere else- there name says it all on who they are.

Went to d***'s today to buy softball.Gear for my kid, it cost me 15 dollars to get there in gas to pay the highest prices.I've seen yet only to end up being overcharged by ten dollars.And asked to drive down there again.Spend another 15 dollors in gas , to get my ten dollars, that they overcharged me back, obviously I'd be pretty stupid to spend $30 in gas to be ripped off by this franchise. So instead I'm publicly announcing to if you choose to shop there do not pay until you've checked every price
The glove that i'm disputing has a price tag of seventy nine ninety nine and it charged me eighty nine ninety nine. Have all the proper documentation, but can't figure out how to upload the photo proof.

Worst experience ever. Spent over an hour with their help, just useless.

Plus, they entice you with discounts, then you cannot apply the discount to any decent products.

This company is a sham.

sending an email to me regarding my dead newphew
So disappointing
traumatising

They really suck now. Walmart is a better sport and out store than Dicks is now. They should rename it Karen's libtard gym fashion.