Myself and my wife visited teesside Park store on Monday evening to enquire about a Orka sofa, We where met by a lovely gentleman (sorry unsure on name) who was very approachable. He showed us to the... See more
Company replied
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See what reviewers are saying
You are spoilt for choice at Teesside Park with several sofa shops in close proximity. We had an idea of what we were looking for having researched it on line. I think we visited DFS 3 times and each... See more
Company replied
A great experience looking for a new sofa and chair. No pressure from the staff as you walked in, allowing you time and space to look on your own. When needed we were assisted by a lovely staff mem... See more
Company replied
Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, United Kingdom
- 0333 999 9845
4.9
Excellent
9K reviews
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Excellent knowledgeable service and didn't feel pressured to buy.Very relaxed atmosphere
Excellent knowledgeable
12 August 2026
Reply from DFS Furniture - Stockton
Hello Pauline,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Friendly
Friendly, polite and approachable staff who are knowledgeable in the products they are selling.
12 August 2026
Reply from DFS Furniture - Stockton
Hello Julie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff excellent and very knowledgeable
The young man who served me He was brilliant Gave me all the information about my purchase that I needed Very pleasant You are very lucky to have the staff you have.
12 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Helpful staff explained everything…
Helpful staff explained everything clearly.would recommend .
12 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The member of staff that looked after…
The member of staff that looked after us in the Teesside park store Brandon was excellent. Found us the perfect furniture to fit our room. Couldn’t have been more helpful along with the other staff in the store.
12 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Myself and my daughter were made very…
Myself and my daughter were made very welcome by a lovely lady by the name of Debbie (I think) as soon as we walked in the door. She was very helpful throughout and explained everything thoroughly to us. I was "over the moon" with her customer service and she made our visit very enjoyable. By the end of the visit I felt like I'd known her for years. Thank you Debbie xxx😀
7 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Carl approached us professionally
Carl approached us professionally, asked what we were after and shown us a couple of sofas that fit the description within what we wanted, he was patient and not pushy which is always a bonus!! He informed me of everything I needed to know in order to make the right decision, very happy customer. Thanks again, for your 5 star service.
11 August 2026
Reply from DFS Furniture - Stockton
Hello Ella,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Carl.
Kind regards,
Lia
DFS Customer Support
Always lovely friendly staff at the…
Always lovely friendly staff at the Stockton teeside park store bought a lot of sofas of them over the years don’t think i would go anywhere else Jo served me today and the manager lovely service also warren and dale very friendly and professional
11 August 2026
Reply from DFS Furniture - Stockton
Hello Victoria,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great staff very friendly and…
Great staff very friendly and informative no pressure given lots of space and time to make our own desicions very pleasent experiance from start to finish Toni was great
11 August 2026
Reply from DFS Furniture - Stockton
Hello Nigel,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Took our 90 year old mam intjsneto your…
Took our 90 year old mam into your teeside park store staff were very pleasant and extremely helpful nothing was to much bother demonstrated how to use the rise and recline chair and were very patient with her coverall experience was excellent
11 August 2026
Reply from DFS Furniture - Stockton
Hello Janet,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Helpful and informative
Helpful customer service, genuine and not pushy, would recommend
11 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent service
Toni was extremely patient, explained everything clearly, didn't hurry or pressure me in any way. Excellent service from a very efficient and pleasant young lady.
11 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful staff with detailed…
Very helpful staff with detailed information provided before the agreement.
10 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
We had a lovely experience with Carl at…
We had a lovely experience with Carl at the teeside branch shopping for new sofa with recliner chair for my father and Carl was so patient and very helpful and also interacting with grandchildren we had lovely time happy with our choice of sofa so big thank you
10 August 2026
Reply from DFS Furniture - Stockton
Hello Joanne,
We are really grateful for your kind words and for sharing your experience in our store with Carl. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Polite staff who dealt with the sale…
Polite staff who dealt with the sale cant remember the name could be Warren.
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience, Lucy was very helpful and ensured she answered all my questions
2 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Seen what I wanted online the…
Seen what I wanted online the assistants were so helpful and although I couldn’t get the couch I wanted (room not big enough) the adapted the sofa in a way so I could still get what I wanted, all staff extremely friendly and welcoming.
9 August 2026
Reply from DFS Furniture - Stockton
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello Lauren,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
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