Our experience today was simply amazing. The sales advisor was incredibly helpful and took the time to explain everything thoroughly and clearly. We have been DFS customers from day one and always... See more
Company replied
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See what reviewers are saying
From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more
Company replied
Ian , explained everything we asked, and put our minds at rest, on how they will get the furniture into the house, on what to do regarding spills, damage in the future, polite, professional, i... See more
Company replied
Would recommend DFS Furniture ,Oldham. The staff were attentive and very helpful. Large choice of suites,recliners ,etc. .The lady who we dealt with made us feel relaxed ,and couldn't have been nicer... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6K reviews
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Very helpful staff who explained…
Very helpful staff who explained everything and got us the best deal
7 August 2026
Reply from DFS Furniture - Oldham
Hello Amanda,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful
6 August 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
I went to the store but not one person…
I went to the store but not one person approached me to ask if I needed advice , they were all sat chatting on the sofas so I found the setter I wanted and went home and ordered it easily online
6 August 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.
We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!
Kind Regards,
Jordan
DFS Customer Support
Felt comfortable no pressure to buy
6 August 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The service was spot on from Rhianna
The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the sofa we chose.
5 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Lots of choice
Lots of choice, salesman was very friendly and helpful. Reasonable prices.
4 August 2026
Reply from DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
DFS Visit
Jennie was very friendly and approachable. She had the answers to any questions we had.
3 August 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Friendly and respectful staff
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
2 August 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Professional relaxed service
Excellent, professional & knowledgable service from Matthew when choosing & ordering a sofa & chairs
3 August 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and attentive staff…
Very friendly and attentive staff member plus he made the experience very quick and easy by explaining everything we needed to know.
2 August 2026
Reply from DFS Furniture - Oldham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Happy customer!
Excellent service.
The lady who saw our order through was clear about the timings of the delivery and what to expect. She was also very pleasant and look smart in her appearance. Nice work.
2 August 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great help
Great help, a selection of sofa’s to review and completed the purchase smoothly!
2 August 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Paul was really helpful with some…
Paul was really helpful with some questions I asked, he wasn't pushy with a sale either he allowed me to take my time.
Amazing thank you
1 August 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Help staff great customer service lots…
Help staff great customer service lots of choice
1 August 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady sales Assistant was very…
The lady sales Assistant was very helpful Elk Mill Branch Chadderton.
31 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Our whole experience from entering your…
Our whole experience from entering your store was enjoyable and fulfilling.
Your staff member Ian was impeccable.
The only thing missing from our time and money experience was perhaps a brew????
24 July 2026
Reply from DFS Furniture - Oldham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
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