DFS Furniture - Oldham Reviews 5,684

TrustScore 5 out of 5

4.9

Broadway, Centre Park, OL2 5HX Oldham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I visited Oldham DFS and it was our First time shopping at DFS. It wasn't just shopping, it was an whole experience start till end. Polite sale representatives that are not trying to sell but actually... See more

Company replied

Rated 5 out of 5 stars

DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Informatio... See more

Company replied

Rated 5 out of 5 stars

Matthew at the Oldham branch was super helpful, as he always is. Picked our furniture, chose our style and colour with minimum of fuss. Sorted out the paperwork in no time. Great service as usual. Tha... See more

Company replied

Rated 5 out of 5 stars

What made my experience great was how smooth and stress free the whole process felt from start to finish. The staff member at DFS was friendly, and knowledgeable without being pushy, which made it e... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom

  • 0333 999 9755

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Rated 5 out of 5 stars

Very helpful Jenny was amazing and vet…

Very helpful Jenny was amazing and vet good in what she was saying and explained everything well.

16 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Mr Selemani

It as great to me and family to push a new order sofa with dfs . I can say thank to the customer who helping me with my order.

15 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant Service From DFS And Very Welcoming.

DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Information Regarding The Chosen Sofa And Have Provided Perfect Detailed Information Regarding Alternative Payment Options With 0 Percent Interest Rates. Which I Was Very Satisfied With. The Staffs Maintained Professional And Very Welcoming. I Would Definitely Recommend DFS To My Friends And Relatives.

8 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good customer service

Alisha was very friendly and spent time to explain everything properly making our sofa buying experience easy. Thank you Alisha

14 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was an excellent experience and…

It was an excellent experience and Rahill who helped us was great in explaining everything and listening to what we needed.

13 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service from Rehana…

Excellent customer service from Rehana would highly recommend

14 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Matt was really helpful and…

Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.

14 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Liz,

Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service & lots to chose…

Great customer service & lots to chose from

14 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very helpful lady

Very helpful lady. Very pleased with the service as always

13 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Michael provided great service

Good customer service

7 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 1 out of 5 stars

The sofa came damaged quality of…

The sofa came damaged quality of furniture is not good. The staff are very rude I am definitely not going there ever again.

2 March 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning Sobbia,

Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received.

I have taken a look into your order and can see you have spoken to a member of DFS and we have arranged a service visit to resolve the issues highlighted, once again please accept our sincerest apologies.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff lovely

Rihanna was such a lovely lady and made the experience so easy

13 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Top sales man and women very helpful

Top sales man and women very helpful. Top advice and assistance

13 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very good experience

Very helpful and easy to buy experience

13 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good customer service.

Good customer service

12 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The man I dealt with was very honest

The man I dealt with was very honest, talked me through everything and made sure I was happy with my choices.
He's a credit to the company.👍🏼

11 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service, staff were excellent

4 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great sales,quick,nice and easy,talked…

Great sales,quick,nice and easy,talked us through the payment options,very good

3 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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