Pete the salesman was very friendly and knowledgeable about the recliner sofa that we wanted to purchase. He took us through the construction and build of the sofa and delivery time and date. He fully... See more
Company replied
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See what reviewers are saying
The service given from Tom at DFS was exceptional. He went above and beyond that you would expect. Been buying from DFS for over 30 years and never been disappointed.
I was a bit overwhelmed with the choice, my Son was with me though. When I had chosen what I wanted, an assistant came over, went through all my requirements, explained it all in detail. A very good e... See more
Company replied
Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Tamworth Road, DE12 7DU, Measham, United Kingdom
- 0333 999 9741
4.9
Excellent
4K reviews
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Jackie was very helpful at your store…
Jackie was very helpful at your store on our first visit. We returned a week later and ordered our new furniture. Jackie was very friendly and talked us through everything. We are very pleased with the service we got at your store.
4 August 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Couldn't be happier with the customer…
Couldn't be happier with the customer service we received!
4 August 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Attentive staff but not in your face as…
Attentive staff but not in your face as soon as you walk in.
Explained everything very clearly payments, delivery and aftercare
4 August 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sales man was really helpfull answered…
Sales man was really helpfull answered all my questions .was very patient and friendly .as i changed my mind couple of yimes
4 August 2026
Reply from DFS Furniture - Measham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Customer care and no pressure sales…
Customer care and no pressure sales people. i looked around at my own time and pace ,no pressure sales at all. I was asked if I needed help but no pressure at all. I chose two two seater sofas and a chair . I liked the two tone effect of the items so I ordered the same colour, very pleased with my choice and I can not wait for them to arrive. All in all first class service.
2 August 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Lorraine E
DFS Central Customer Support
First class experience
Staff were very welcoming and friendly. They were able to answer every question I had and offered sound advice.
3 August 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We were very happy with the sales…
We were very happy with the sales experience. It was very straightforward and would recommend this store to others
2 August 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Warm welcome
Warm welcome, fantastic friendly staff - Pete was very helpful and knowledgeable
2 August 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The sales person was not pushy at all
2 August 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Found what we wanted
Found what we wanted, good customer service, by the staff, everything explained well
31 July 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Essie sofa
My partner and I visited the Measham store today to purchase a sofa for our first home. As first-time buyers, we were unfamiliar with the process, but the level of customer service we received was outstanding.
Although we didn’t catch the gentleman’s name, he was extremely friendly, knowledgeable, and professional throughout our visit. Every question we had was answered thoroughly, and he took the time to ensure we felt comfortable and confident with our purchase. His approachable manner made the entire experience stress-free and enjoyable.
We would highly recommend the Measham store to anyone looking for excellent customer service. This member of staff is a true credit to the team.
30 July 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Bought a sofa from DFS measham
Bought a sofa from DFS measham. Was very happy with all aspects. The member of staff who dealt with us was friendly, helpful and knowledgeable.
28 July 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Excellent service & information by…
Excellent service & information by Marianna, helping me select the sofas I wanted, explaining about the care and protection for them, great customer service.
29 July 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The care and support offered by Marianna
The care and support offered by Marianna was brilliant and we felt well informed of sofa care and management.
29 July 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Measham
Hello Aaron,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Measham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Hello,my daughter and i were in your…
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking for.marianna was extremely helpful and knowledgeable about all products.She supplied us with coffee while we decided what products suited me. When we had decided she explained about the extra things we could add to our order,ie maintenance insurances and products to care for our purchase.What to do on delivery of good,ie gliders ect.
Thanks to her we were very happy with our purchase and are looking forward to delivery
.
25 July 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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