DFS Furniture - Measham Reviews 

3,635
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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Rated 5 out of 5 stars

Jackie was so helpful and kind. No pressure sale at all, she made it a very pleasant experience. It was clear she knew what she was talking about with years of experience behind her. I had been to a... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Jackie. She listened and gave us the time and space to go around the store without feeling pressured at all. She couldn’t of been more helpful when completing the purch... See more

Company replied

Rated 5 out of 5 stars

The experience today at Dfs was excellent Jackie was very helpful very polite Jackie took me through everything very clearly, she missed nothing off We sat on the sofa that i was interested in... See more

Company replied

Rated 5 out of 5 stars

We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,635)

99,267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout.
The lady we dealt with was excellent.

19 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff good value good quality …

Left to have a good look not pressured but when we decided on what we wanted the process was seamless very helpful staff

17 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Outstanding Experience Buying Our Three-Piece Suite from DFS⭐⭐⭐⭐⭐ Outstanding Experience Buying Our…

⭐⭐⭐⭐⭐ Outstanding Experience Buying Our Three-Piece Suite from DFS
We recently purchased a three-piece suite from DFS, and the entire experience exceeded our expectations from start to finish. From the moment we walked into the showroom, the staff were welcoming, knowledgeable, and genuinely interested in helping us find the perfect suite for our home. There was no pressure to make an immediate decision, which made the whole process relaxed and enjoyable.
The range of styles, colours, and fabrics available was impressive, allowing us to choose a suite that perfectly matched our décor and lifestyle. The sales advisor took the time to explain all the options and answer our questions, ensuring we felt confident in our purchase.

17 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service from Jackie

Excellent customer service from Jackie. She listened and gave us the time and space to go around the store without feeling pressured at all. She couldn’t of been more helpful when completing the purchase and really took her time to explain everything.

14 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The experience today at Dfs was…Excellent

The experience today at Dfs was excellent
Jackie was very helpful very polite
Jackie took me through everything very clearly, she missed nothing off
We sat on the sofa that i was interested in she got me a coffee .. Jackie did not rush me
Excellent service from Jackie. 🌟 🌟 🌟🌟🌟

14 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Lady was very helpful and very pleasant…

Lady was very helpful and very pleasant pleased with the sofa

14 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service, The store manager was very helpful and answered all our questions.

13 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your positive review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jackie was so helpful and kind

Jackie was so helpful and kind. No pressure sale at all, she made it a very pleasant experience. It was clear she knew what she was talking about with years of experience behind her. I had been to a competitor this morning and left due to the pressure he put me under, most off putting!!
Congratulations to a wonderful team at Measham. I felt like I had known Jackie forever!!
I would definitely recommend you.

13 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Louise was polite and professional at…

Louise was polite and professional at all times. Not pushy at all. The procedure was simple and she explained all the details clearly and made sure we understood the agreement.

11 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We were well looked after by Jackie…

We were well looked after by Jackie today in the Measham store. She took the time to listen to what we were looking for, provided sound advice and was extremely friendly. Thank you for making everything so easy!

11 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Under no pressure to buy

Under no pressure to buy , stall were very nice

7 July 2026
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Reply from DFS Furniture - Measham

Hello David,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff Pete was very helpful store. store.

The staff Pete was very helpful with out being pushy gave us all the info we needed, he showed interest it us and what we had to say . Pete let us browse around the shop with out being over our shoulder which which gave us confidence in buying what we wanted in your store.

5 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent service experience

We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the store. It was only when we returned to the Patterdale, Jackie rejoined us. Jackie was, warm , friendly, knowledgeable and we did not feel pressured in any way. She explained all of our options clearly and was extremely thorough and supportive. Absolutely impeccable service.

4 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello Emily,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The service was outstanding

The service was outstanding. The lady that served us was so kind and patient. Please thank her on our behalf.
I went to a sofology store in Shirley, i believe part of the same company and the young lady there was very rude unhelpful, therefore I walked out. Such a different experience.

3 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello Donna,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Had a great experience coming in to…

Had a great experience coming in to this DFS.
Jackie was fantastic and helped us through the whole process. Looking forward to our new sofa.

3 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The company DFS offers good value for…

The company DFS offers good value for money across all home furniture
Tom was of great help in arriving at a decision. The order was straight forward to understand and easy to complete.

3 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Was greeted at the door then left to…

Was greeted at the door then left to browse. No pushy salesmen. When the decision was made they were very helpful and friendly, answered all our questions and didn't use high pressure tactics for any extras.
On the whole a very pleasant experience.

1 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great advice as we wasn’t sure what we…

Great advice as we wasn’t sure what we looking for . Pete was very professional explaining the full process to us . We would highly recommend DFS at Measham .

1 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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