Kate was very professional and efficient. She explained everything in detail and asked a colleague to check all details prior to booking, as she explained once ordered the details could no longer be c... See more
Company replied
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Kate was very professional and efficient. She explained everything in detail and asked a colleague to check all details prior to booking, as she explained once ordered the details could no longer be c... See more
Company replied
Jacquie was absolutely wonderful from the moment we entered the store, asked if we had anything in mind and pointed us in the right direction to let us browse with no pressure and she was right there... See more
Company replied
Helpful staff, was looked after by Marianna. She was very patient with us and was able to assist with any questions and found the perfect sofa for our living room using the measurements we provided.
Company replied
We had an idea of what we wanted, but Jackie helped us pick the right sofas for us. We didn't feel rushed or pushed into getting something we didn't want or need. She is a genuine lovely lady!
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Tamworth Road, DE12 7DU, Measham, United Kingdom
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Reply from DFS Furniture - Measham
Jacquie was absolutely wonderful from the moment we entered the store, asked if we had anything in mind and pointed us in the right direction to let us browse with no pressure and she was right there as soon as we were ready to chat about our choice. She offered us a coffee and got us comfy while we went through our options, felt so relaxed and settled and left feeling so good about our decision and the choice we’d made as well as just feeling good in general after having a lovely chat as it truly felt interested in getting to know us and our needs surrounding our sofa choice! Thank you so much for such a fab experience at your Measham store

Reply from DFS Furniture - Measham
Louise was really helpful and patient with my purchase! Can’t wait to see it in my living room.

Reply from DFS Furniture - Measham
We received excellent, professional service from Jackie to purchase our new sofa. We were were impressed with the great value and quality of products in store.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
We had an idea of what we wanted, but Jackie helped us pick the right sofas for us. We didn't feel rushed or pushed into getting something we didn't want or need. She is a genuine lovely lady!

Reply from DFS Furniture - Measham
Helpful staff, was looked after by Marianna. She was very patient with us and was able to assist with any questions and found the perfect sofa for our living room using the measurements we provided.

Reply from DFS Furniture - Measham
Kate was very professional and efficient. She explained everything in detail and asked a colleague to check all details prior to booking, as she explained once ordered the details could no longer be changed or cancelled. Kate also explained various options which was very helpful as we hadn’t realised that the range had a slightly smaller version which suited our needs better.

Reply from DFS Furniture - Measham
The staff were very knowledgeable and helpful in making sure we got exactly what we wanted.

Reply from DFS Furniture - Measham
Lovely welcome nice staff especially Jackie working on her birthday xx

Reply from DFS Furniture - Measham
I went to the store with 3 sofas in mind. Received a warm and friendly welcome, and pointed in the right direction of what I was looking for. All staff are very helpful and give you time and space to look around. The 4 years interest free makes it affordable and a very quick process. Can’t wait to receive my sofa and only 5 weeks to wait

Reply from DFS Furniture - Measham
Great customer service, very friendly, helpful & knowledgeable staff

Reply from DFS Furniture - Measham
We were courtiously guided through our buying experience, from our first entry into the store. All our needs and preferences were taken into account when different models were recommended for consideration, and we had no pressure to buy from the store staff.

Reply from DFS Furniture - Measham
friendly team in store and really helped us with good clear advice.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
We went to Measham not expecting to find the exact sofas we wanted. We did because the lady who steered us in the right direction after telling her our needs.We happily ordered and very satisfied. staff were amazing very helfull.

Reply from DFS Furniture - Measham
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