Amelia was fantastic! She answered all my questions regarding the sofas that we had just purchased. She had given us a lot of information, we left the store feeling confident in the items that we had... See more
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Lovely in store experience and ordered online at our leisure . The guy we bought from had just nipped in on his day off but sat patiently and chatted with all the information . ( Paul ?? Assistant man... See more
Company replied
Great all around. Did 2 visits overall, 1 to browse and compare and another to purchase. The staff didn't immediately pounce as soon as you walked in, instead they let you browse, offered a drink and... See more
Company replied
I had a great experience at the Hull store when ordering my new sofa. Lewis (apologies if have spelt your name wrong) was excellent. He explained everything in detail and was very patient while I was... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, United Kingdom
- 0333 999 9733
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Reply from DFS Furniture - Hull
The salesman paul was very…
The salesman paul was very knowledgeable and helpful, discussing the many options available

Reply from DFS Furniture - Hull
The assistant was very knowledgeable…
The assistant was very knowledgeable and helped me make my decision

Reply from DFS Furniture - Hull

Reply from DFS Furniture - Hull

Reply from DFS Furniture - Hull
Beautiful showroom and helpful staff
A lovely and warm showroom with furniture beautifully presented. Polite staff and no pressure at all. When we asked for assistance the salesperson (Abigail, I believe)was helpful and knowledgable. We made our purchase within a few minutes of arriving and had not bothered to look elsewhere. Very satisfied as we always are with this store.

Reply from DFS Furniture - Hull
Excellent service as always from DFS
Excellent service as always from DFS, and the Staffs are always helpful and very patient. 100% recommended as always. Thank you Will at Hull store
Happy Customer :-)

Reply from DFS Furniture - Hull
Excellent Customer Service
Visited the store to view and check out the colour and size of the furniture seen online. The customer assistant was extremely helpful and sent me the link to exactly what I wanted so that I could place an online order. Excellent service

Reply from DFS Furniture - Hull
Helpful young lady in Hull
The young lady with dark hair helped us in the St Andrews Quay store in Hull was very helpful and gave good advice

Reply from DFS Furniture - Hull

Reply from DFS Furniture - Hull

Reply from DFS Furniture - Hull
Curtis was great
Curtis was great, very knowledgeable and laid back. Not pushy.
Great deal for what we wanted, straight forward

Reply from DFS Furniture - Hull
Really helpful and friendly staff nice…
Really helpful and friendly staff nice clean stor

Reply from DFS Furniture - Hull
Very helpful
Very helpful, no pressure to sell, very thorough about the process and the options available

Reply from DFS Furniture - Hull
I’ve always shopped DFS for beds and…
I’ve always shopped DFS for beds and sofas ..just recently purchased a bed ..easy straightforward and reasonable prices and payment plans

Reply from DFS Furniture - Hull
Excellent service
After a hip replacement, my sofa is too low.
First couple of minutes to look, which I liked, then the salesman approached. Louis, very polite, took me to the sofa I was looking for. Offered me a drink, much appreciated. Once I sat on “Dylan” my mind was made up. Perfect for me. Order placed, deposit paid. Just waiting now. Very happy customer, thank you.

Reply from DFS Furniture - Hull
Amelia in your Hull branch was very…
Amelia in your Hull branch was very helpful and knowledgeable. She was lovely to deal with.

Reply from DFS Furniture - Hull

Reply from DFS Furniture - Hull
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