We went in the Hull store and after a brief chat with staff we were left alone to browse which was great so we were not hounded and left to look at our leasure, My mother ordered a sofa and got a pret... See more
Company replied
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See what reviewers are saying
My wife and I have visited the store a few times before making a decision and most of the staff are pleasant enough however the chap we bought the sofa through was awesome. Gentle, doesn't push, tal... See more
Company replied
After visiting DFS Furniture in Hull on my behalf and liasing with a very helpful and knowledgeable member of staff, my partner then informed me of a particular style of chair that would suit my... See more
Company replied
I had an excellent experience at DFS, Thanks to member of staff Will, at the Hull store. who was very welcoming. He was friendly and patient and extremely knowledgeable, taking the time to unders... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, United Kingdom
- 0333 999 9733
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service at Hull store.
27 June 2026
Reply from DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were looked after by Bailey,he was…
We were looked after by Bailey,he was was very friendly and answered any questions we had,it all went very smoothly.
27 June 2026
Reply from DFS Furniture - Hull
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Bailey.
Kind Regards,
Jordan
DFS Customer Support
Lots of information and very clear of…
Lots of information and very clear of the product and time scales
24 June 2026
Reply from DFS Furniture - Hull
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
New sofa, great staff.
We went in the Hull store and after a brief chat with staff we were left alone to browse which was great so we were not hounded and left to look at our leasure, My mother ordered a sofa and got a pretty good deal especially with delivery. Not sure when we can track the order delivery but shouldn't be an issue. Great service from the store especially Antonitte, well done 5☆
23 June 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
From the store st andrews quay hull to…
From the store st andrews quay hull to delivery it's been a very good service thanks.
22 June 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The sales advisor was so helpful and…
The sales advisor was so helpful and friendly. Gave us all the information we needed and showed us everything. Overall great experience
8 June 2026
Reply from DFS Furniture - Hull
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience, Kurtis was lovely and helped us pick out the right sofa for us and was very knowledgeable.
21 June 2026
Reply from DFS Furniture - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Trust the staff
My wife and I have visited the store a few times before making a decision and most of the staff are pleasant enough however the chap we bought the sofa through was awesome. Gentle, doesn't push, talks through absolutely everything you need to know and is patient.
He also prefers Will instead of William.
20 June 2026
Reply from DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hull
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Very good experience
Very good experience
Today I was looking for a sofa set and the customer service agent was helpful and polite.
21 June 2026
Reply from DFS Furniture - Hull
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Very friendly staff made the purchase…
Very friendly staff made the purchase easy and quick. Very helpful and informative.
20 June 2026
Reply from DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was extremely helpful and honest…
Curtis was extremely helpful and honest and did all he could to make the process very easy for us. Curtis explained all the details for delivery, updates and the aftercare.
20 June 2026
Reply from DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The manager and his team made us feel…
The manager and his team made us feel welcome, provided all the information we needed to make the right choice for us and answered our questions fully. Excellent.
Thank you
18 June 2026
Reply from DFS Furniture - Hull
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent Service All Round
After visiting DFS Furniture in Hull on my behalf and liasing with a very helpful and knowledgeable member of staff, my partner then informed me of a particular style of chair that would suit my needs.
I then called and spoke to a very helpful member of Customer Services who directed me to the Support Centre. It was then that I spoke with Stuart Duffy. I had numerous questions and requests that Stuart dealt with politely, patiently and with clarity. His instructions directing me to online sales were easy to follow. I found Stuart to be an extremely knowledgeable, kind. friendly and helpful member of staff. I have the utmost respect for him and in my opinion found him to be a valuable member of the DFS team. Thanks to all involved for a straight forward stress free experience.
Kind Regards
S Jackson
18 June 2026
Reply from DFS Furniture - Hull
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We chose the perfect sofa and Paul in…
We chose the perfect sofa and Paul in the Hull store was fabulous, he helped us choose a larger pouffe in the perfect colour along with scatter cushions from a different collection which will work perfect with the stunning sofa we chose. Paul was friendly and very informative, excellent customer service from Paul.
13 June 2026
Reply from DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Always buy my sofas from Dfs and never…
Always buy my sofas from Dfs and never had no complaints,really good value for money
14 June 2026
Reply from DFS Furniture - Hull
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The staff were very helpful
The staff were very helpful, listened to all of our preferences and found us the perfect sofas.
13 June 2026
Reply from DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Service was excellent very friendly and…
Service was excellent very friendly and easy to talk to explained everything with ease
13 June 2026
Reply from DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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