Tahira was excellent, she offered amazing advice and got to know our individual situation so well so she was able to curate a package towards our needs. She didn’t go too fast, was kind and offered ex... See more
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Very helpful staff, Billy in particular who took time to explain everything to us, and in no way pressured us into having anything we did not want. Charming young man, a credit to your company, I hop... See more
Company replied
We had a rough idea what we wanted, but there was so much choice. In the end a young lady named Silvia explained various styles and fabrics. As we were undecided, she supplied a coffee and left us f... See more
Company replied
John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Solartron Road, Unit 1, GU14 7QJ, Farnborough, United Kingdom
- 0333 999 9815
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service from all…
Amazing customer service from all staff.
Very supportive and helpful to make a decision over the sofas.
19 July 2026
Reply from DFS Furniture - Farnborough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Brilliant
Friendly, honest and reliable!
The staff were excellent, providing great customer service and offering realistic advice!
25 July 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful staff
Very helpful staff. David Venison went out of his way to make my experience delightful.
26 July 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Amazing experience! Ask for Billy!
Billy was amazing! Made choosing our sofa such an easy experience and we were able to customise it exactly how we wanted! 10/10 customer service!
26 July 2026
Reply from DFS Furniture - Farnborough
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Billy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great friendly and knowledgeable visit
We spoke to Mike on our visit and was very knowledgeable about the products in the store and our needs to make sure we walked away making the purchase for our new home
19 July 2026
Reply from DFS Furniture - Farnborough
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Mike met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Farnborough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Our experience with DFS was amazing
Our experience with DFS was amazing. From the start everyone was super helpful and professional with picking on our sofa. Special thank you to Silvia who answered all our questions and was there was us all the time. Delivery team was also great and professional
23 June 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Silvia.
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly and informative…
Excellent friendly and informative service. Let’s hope the product lives up to expectations lol.
25 July 2026
Reply from DFS Furniture - Farnborough
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Ben greeted us with a smile and a…
Ben greeted us with a smile and a cheerful attitude from the moment we arrived. He took the time to find out exactly what we were looking for and had great knowledge of the sofas that suited our style. He was incredibly helpful throughout the whole process and made our experience enjoyable and stress-free.
Thank you, Ben, for all your help!
24 July 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ben met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
i had an amazing experience with…
i had an amazing experience with ordering my sofa the lady who helped me was polite kind and helpful i would highly recommend again i think her name was Tahlia? but everyone was very lovely and kind thank you so much
22 July 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Review
Very friendly staff and knowledgable.Clear information on the procedure and answered all questions.
16 July 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello Mr Lloyd,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Ben from Farnborough branch was very…
Ben from Farnborough branch was very informative. We were made to feel relaxed whilst drinking a nice coffee.
20 July 2026
Reply from DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really great guy Ben is
Really great guy Ben is. Very welcoming when we went in and having a look around. Very patient as well with our questions.
20 July 2026
Reply from DFS Furniture - Farnborough
Hello Dave,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The member of staff that assisted me…
The member of staff that assisted me was very helpful and informative I think her name was Sofia. 10/10
18 July 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
David was extremely helpful when we visited DFS, he was patient in showing us all the colour options and size variations / designs of various sofa models.
19 July 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with David.
Kind Regards,
Jordan
DFS Customer Support
Livvy suite
The young man who served me was very attentive and informative. I happily bought all the products he recommended. I feel awful that I forgot his name!
19 July 2026
Reply from DFS Furniture - Farnborough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
10/10 staff
10/10 staff! All so friendly! They did everything to meet our needs. We couldn’t be happier with our experience at DFS farnborough.
19 July 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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