We had a fantastic experience sofa shopping today, and a huge thank you to Gary for being so helpful throughout. Gary was incredibly friendly, patient and knowledgeable. He took the time to liste... See more
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We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... See more
Company replied
We visited the store 3-4 times before deciding on our chosen furniture, every time we came the staff were very helpful but today we had the pleasure of being assisted by Gary, he was excellent, not at... See more
Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
442 Newmarket Road, CB5 8JL, Cambridge, United Kingdom
- 0333 999 9817
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Helpful staff
The gentleman who helped us was very friendly and knowledgeble and did not make us feel pressured

Reply from DFS Furniture - Cambridge
Ali was excellent
Ali was excellent. Very knowledgeable. Told him what I was looking and took me to the perfect furniture. He went through the different fabrics and explained the difference. Whole experience of buying a new sofa was made easy.

Reply from DFS Furniture - Cambridge
Professional and Friendly
Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure our furniture would fit first and wanted us to follow through with her so we could cancel until we were 100% sure. Highly recommend

Reply from DFS Furniture - Cambridge
Choosing my sofa
As soon as I walked through the door the first sofa I saw I fell in love with.
Gary came along & asked if I needed any help.
I said I was just browsing to start with. He then offered me a drink,which I gladly accepted.
Garyleft me to have a browse,which was lovely. But was also nearby if I needed to ask him anything.
No harassment,no pestering me,unlike other stores.
Had a good look around at some lovely sofas but I was drawn back to the first one.
Gary was extremely helpful with everything,any question I asked was answered honestly.
He was full of useful imformation & not,excuse my language,the usual bullshit!
From start to finish all ran smoothly & I came away a very satisfied customer.
10 out of 10 for Gary.
Thankyou
Mandy Wilson

Reply from DFS Furniture - Cambridge
The sales consultant was very helpful…
The sales consultant was very helpful and gave useful information on the type of sofa and chair we required a very professional experience

Reply from DFS Furniture - Cambridge
All round great deal!
I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the option of interest-free credit made it much more affordable for me.
I also decided to take out the 5-year spills and stains cover, as it gives me peace of mind knowing the sofa is protected. Overall, I’m really pleased with the service and would definitely recommend asking for Ali if you’re shopping at DFS Cambridge!

Reply from DFS Furniture - Cambridge
Great friendly staff who helped us to…
Great friendly staff who helped us to review all our options, not rushed or pressured at any point and they had lots of time for us

Reply from DFS Furniture - Cambridge
My wife and I were helped by Gary
My wife and I were helped by Gary. He was extremely helpful and clearly knowledgable based on years of experience. His advice was very sound and his whole approach was to be around when needed without being intrusive or pushy. We really appreciated his help.

Reply from DFS Furniture - Cambridge
Nice experience at DFS
Martin was a very lovely salesman not pushing for a sale went through all the jist of everything like an expert and he made coffee, we came away with two leather three seater sofa's and a foot stool and we got it for a very good price and not as expensive as i thought it would be....very happy A++

Reply from DFS Furniture - Cambridge
Had a great experience with Ali and the…
Had a great experience with Ali and the team helping me pick out our sofa

Reply from DFS Furniture - Cambridge
We were welcomed in to the store and…
We were welcomed in to the store and after asking after a certain sofa the salesman gave us some good alternative options as the sofa i had seen on line was no longer available.

Reply from DFS Furniture - Cambridge
Gary was very helpful straight to the…
Gary was very helpful straight to the point and made ordering and picking the sofa easy.

Reply from DFS Furniture - Cambridge
The salesman was great
The salesman was great. Very chatty and welcoming. A real credit to your company. 10/10

Reply from DFS Furniture - Cambridge

Reply from DFS Furniture - Cambridge

Reply from DFS Furniture - Cambridge
Customwr care and fully imformed
Gary the sales man i a knoiedgable perfectionist when imforning the customer he was so helpful and understanding,couldnt do enough for us, highly recomend his customer service. Thank you Dfs

Reply from DFS Furniture - Cambridge
Purchase of Living Room furniture
Our sales advisor / representative (Martin) was very supportive and patient. After a thorough evaluation of options, taking measurements and calculating prices / costs versus offers / deals, we made our choice and are looking forward to the delivery

Reply from DFS Furniture - Cambridge
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