DFS Furniture - Belfast Reviews 

My experience was made a lot easier as Sean was very pleasant, and helpful he made every decision very comfortable as he explained everything very well, I would highly recommend Sean for his great customer service and advice.

Had a fantastic experience with Mr Reilly from the team at DFS Boucher Road. Some of the best customer service I have ever had. So friendly and made the process to easy. He fully explained everything to me so I felt confident to make my purchase. Thank you Mr Reilly!

Excellent customer service from Robin in Boucher Road, Belfast.
All options regarding sofa types, configurations, fabric choices, future care of the furniture and finance options available were all clearly explained.
Robin was very pleasant, helpful and unhurried.
We didn’t feel pressurised to buy.

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Excellent service from start to finish. The staff were friendly, professional, and very helpful. We are very happy with our purchase and would definitely recommend DFS Belfast. Thank you!

Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the best condition. I found her easy to talk to & down to earth which made the experience stress free and enjoyable.

Great customer service & transparency

Bought a sofa and a coffee table out of the Boucher Road store, none of the usual sales pressure, just helpful advice and a decent price. Staff friendly & a nice relaxed atmosphere

Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva in Belfast Boucher Road! Thank you!

Conor and Sean at DFS boucher road Belfast have been really helpful. They guided us through the purchase and provided honest answers.

The experience went nice and smoothly explained everything in great detail

Sean was so helpful in the boucher road branch didn't feel pressured to purchase

The sales rep that was dealing with our purchase was a lovely fella called Thomas. Very informative and helpful helping my wife and I make the right choice on what we wanted. Made us feel very as ease from start to finish and was very knowledgeable in his work as we had a lot of questions that was answered straight away. This is our 4th time buying from yourselves and this was by far the best experience to date, thank you Thomas!

Pleasant staff and was so easy

Good customer service helpful staff

The staff were very friendly and let's us browse freely and when we were ready to make our purchase, they helps sort out the finance and explained everything very clearly.

I would recommend DFS to anyone looks furniture

I can't remember the sales assistants name but I think it was Thomas and he was very friendly and put us at ease

Thomas was fantastic at the Boucher road store, he was thorough and showed us every sofa in the show room that met our requirements and colour options we could pick from- when wanting to change the layout of the sofa that was no hassle and he was able to do this for us also, would highly recommend him to anyone needed a sofa or bed - great customer service. We bought previously with another sofa brand and we will use DFS in the future.

We had a great salesman today - Connor. He was super friendly, knowledgeable and gave us the space we needed as a family to discuss our choices. He was very easy to talk to and helped us decide which was the best sofa for us. He wasn’t pushy at all, something which we really liked. He made the whole experience very easy - I hope he is recognised in the team for his professionalism .