DFS Furniture - Barrow-in-Furness Reviews 

2,452
•
TrustScore 5 out of 5

5.0

Hindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Free to walk round store and look at items after a chat with one of the sales assistants who was very helpful. We had to take measurements for the items we liked to see if it would fit in our living... See more

Company replied

Rated 5 out of 5 stars

We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more

Company replied

Rated 5 out of 5 stars

Sales rep (Callum) was great. He was very knowledgeable and instantly understood our requirements to enable us to find exactly what we were looking for. He described the process from selection to fina... See more

Company replied

Rated 5 out of 5 stars

Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Furniture Accessories
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Sofa Store
  7. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom

  • 0333 999 9537

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,452)

91,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ryan was fantastic

Ryan was fantastic. Gave us time to have a look round and helped us with everything we wanted to know about the sofa. Credit to the company.

18 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ryan.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff give you time to select the items…

Staff give you time to select the items that interest you and are helpful as soon as you request information.

16 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpfull and freindly staff

Could not fault anything

16 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Can’t access the credit agreement to…

Barrow Store absolutely great. Lots of advice and guidance. Looking forward to getting the furniture

6 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

excellent service help and information

we were allowed to wonder the lovely showroom sit on the furniture and make our mind up of a choice . the salesman Matt was very helpful and answer all our questions . he showed us different colors in fabrics we could have and advised us of all paper work and delivery times

15 April 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good morning Diane,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Matt.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great store

Great store, lots of choices, staff very friendly and knowledgeable. Good prices and interest free credit available.

13 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning Annette,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

Maybe just a little too much spiel…

Maybe just a little too much spiel about products 🤔 dont have to go over the top with selling ,we bought the suite that we wanted x

14 April 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We were professionally supported with…

We were professionally supported with our enquiries by Stuart.
He was welcoming, patient and extremely helpful.

13 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The salesman Stuart was very…

The salesman Stuart was very knowledgeable, friendly, and a pleasure to deal with. A credit to your company

11 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I had a really positive experience when…

I had a really positive experience when buying my sofa, largely thanks to the sales person who assisted us. From the moment I walked in, they were welcoming without being pushy, which made it easy to browse at my own pace. When I did have questions, they were knowledgeable and took the time to explain the different options clearly, including materials, sizes, and delivery times and aftercare etc..
The whole process felt smooth and stress-free, and I left feeling confident in my purchase. Big thanks you

9 April 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience each time i have visit…

Great experience each time i have visit .. the sales man was very helpful and clear with all the information :) perfect service

8 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Stuart was wonderful

Stuart was wonderful. So friendly and helpful and knowledgeable. He is a great asset to DFS.

7 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning Niki,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Nice experience

Ryan was very helpful and informative. We were made to feel at ease with his kind easy manner and would recommend our experience with others.

7 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ryan.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

So you are making a hard and expensive…

So you are making a hard and expensive decision of what sofa to buy, when , colours fabrics etc. my experience was excellent. No pressure sales solid advice what advice was given and questions answered were very open honest and professional.

7 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon Andrew,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience, Matthew advised us of all information we needed and was very pleasant and listened to all my questions. Will definitely return when new sofa needs replacing again.

6 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Quick and easy visit

Quick and easy visit

6 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning Michael,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Experience was quick and easy

Experience was quick and easy. We knew what we wanted and was allowed to look with out being followed or pressured.

6 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good service

Very good service. Well helped throughout!

6 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Just went in to have a look the man…

Just went in to have a look the man that helps was very helpful

4 April 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

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