Two very nice sales men who between them answered all the questions I had about the products I was interested in. I've been in and put of the store for approx 12 months trying to decide upon the r... See more
Company replied
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Two very nice sales men who between them answered all the questions I had about the products I was interested in. I've been in and put of the store for approx 12 months trying to decide upon the r... See more
Company replied
Kieron is a fantastic salesperson who has great knowledge and attention to detail. He answered all our questions, was attentive and personable without being pushy. Brilliant service - and the reaso... See more
Company replied
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more
Company replied
We went to dfs in Barnstaple and found the whole experience very relaxed. Time to look around and very helpful assistances . Very polite and conscientious
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We dropped in for a conservatory settee @ Barnstaple DFS and walked out having bought a new lounge settee instead 😂. The young last who helped us was not at all pushy but went out of her way to help, showing us various different options and talking us through every step with a relaxed and friendly style. Thank you 😊

Reply from DFS Furniture - Barnstaple
Lovely showroom friendly staff no pressure been in several times and with loads of patience from kerry we finally made a purchase

Reply from DFS Furniture - Barnstaple
Our assistant was very helpful would recommend this company

Reply from DFS Furniture - Barnstaple
They were very helpful, showed us the sofa I was looking for, gave us all the information we needed about our purchase. Offered us a drink as soon as we came in. All the staff were very helpful and friendly

Reply from DFS Furniture - Barnstaple
Thank you so much we have just bought a suite of furniture and were thrilled and we have 100% customer support staff were very helpful

Reply from DFS Furniture - Barnstaple
We had a successful experience, it was fun . The staff were patient , helpful and fun.

Reply from DFS Furniture - Barnstaple
Very helpful staff,clear and helpful advice,totally stress free experience

Reply from DFS Furniture - Barnstaple
Jamie, the salesman was very professional, polite and friendly; he explained everything relating to the purchase of the product and the purchasing options very clearly and in depth. The product is very good and we are extremely pleased with our purchase

Reply from DFS Furniture - Barnstaple

Reply from DFS Furniture - Barnstaple
Staff were very friendly, I had been trying to find the right sofa for weeks as I had a specific list of things I wanted and had struggled to find a sofa that ticked all my boxes. I found staff extremely helpful, looking for multiple options and configurations for me online and being very friendly whilst doing so. I left feeling very happy with our sofa choice.

Reply from DFS Furniture - Barnstaple
Was served by Tim, who was very helpful and thorough throughout the whole experience. Offered us a drink while we placed our order and was very polite and easy to get on with.

Reply from DFS Furniture - Barnstaple
Jamie in the barnstaple store was charming, informative and really helpful and patient. Excellent!

Reply from DFS Furniture - Barnstaple
Dealt with a really nice man by the name of Jim friendly helpful and answered all our questions.

Reply from DFS Furniture - Barnstaple
Staff were very helpful and friendly and supportive. Definitely would go there again

Reply from DFS Furniture - Barnstaple

Reply from DFS Furniture - Barnstaple
Hi great experience at the Barnstaple store. We dealt with Kerry
Very helpful friendly and professional

Reply from DFS Furniture - Barnstaple
Staff, especially Louise, were very helpful and friendly without being pushy. We knew what we wanted and an order was placed, and paid, for on the day of our visit. We got the feeling that nothing would have been a problem.

Reply from DFS Furniture - Barnstaple
Really friendly member of staff who made us feel welcome, nothing was too much trouble. Gave us all the information we required to make our decision to purchase our living room furniture. We will definitely recommend Barnstaple DFS to friends and family

Reply from DFS Furniture - Barnstaple
Friendly helpful staff easy process good quality sofa awaiting delivery in 6 weeks time

Reply from DFS Furniture - Barnstaple
very knowledgeable and friendly staff, i would recommend this store

Reply from DFS Furniture - Barnstaple
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.