Freddie introduced himself and showed us around the store then left us to browse which was very good of him. Once we’d made our decision to purchase we were made a coffee and greeted warmly by Freddie... See more
Company replied
Location
Switch location1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
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See what reviewers are saying
Today we took our disabled daughter to buy a large chair / small sofa. The shop was very busy but the staff were super efficient at looking after everyone. We were offered coffee whilst we waited an... See more
Company replied
We were looked after by Freddie and Brad who were both amazing and really went the extra mile to make sure we knew exactly what we were getting when buying an ex customer sofa (along with our other s... See more
Company replied
Great team at the Ashford store. Priya was very helpful and guided me through the options available. All details were then checked by her colleague, Freddie, which was efficient and reassuring.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, United Kingdom
- 0123 350 3089
4.9
Excellent
5K reviews
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Pirya was very helpful
Pirya was very helpful, explained everything thoroughly, showed how to work the controls on the recliner.
18 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Ashford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Ashford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
James was very helpful and remembered…
James was very helpful and remembered we had been in months before. Very friendly and very helpful
18 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Nice app nice app nice app
16 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Priya was so good in approaching the…
Priya was so good in approaching the customers, warm welcome, helping mind, very good explanation . Her explanation was very clear.
15 July 2026
Unprompted review
Reply from DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from the staff
Excellent service from the staff. Very helpful and professional.
15 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Ashford
Hello Paul,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Your staff were all very polite and…Quality & Service at DFS Ashford Kent
Your staff were all very polite and helpful especially Charlie who went to great lengths to show us how the sofa beds worked and their particular advantages.
The advice and order completion was well conducted and checked out by a fellow colleague. We were very pleased with the service and highly recommend DFS Ashford.
13 July 2026
Reply from DFS Furniture - Ashford
Hello Maureen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great service from an excellent salesman.
Great service. I was left alone to browse for a while, then Freddie came and introduced himself and helped and advised. He was polite, friendly and very helpful. We reviewed a number of possibilities before I made a final selection, with Freddie offering information throughout. Excellent experience!
14 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful we was given plenary of…
Very helpful we was given plenary of time to make our choice
13 July 2026
Reply from DFS Furniture - Ashford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very easy to order and took no time at…
Very easy to order and took no time at all to get everything sorted
12 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great customer service.
12 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, product and finance options ideal.
11 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service very friendly and…
Excellent service very friendly and helpful founder exactly what wanted
11 July 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The young assistant was so polite fresh…
The young assistant was so polite fresh and patient I was so glad of my purchase I was not going to purchase a suite but when I saw the Orka corner suite and the price it sold itself my order no D3ZB30547 I just can't wait for it to be delivered
10 July 2026
Reply from DFS Furniture - Ashford
Hello Lynne,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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