I had great customer service regarding a item that was out of stock. I wanted to but two items, but one of them is out until april, you offered me free shipping on that one, whit out me asking for i... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I needed a large bench that was light enough for one person to move around and carry while remaining able to seat several people The description matched the product After a slight delivery m... See more
Company replied
Great service and products all around - and by far one of the best customer experiences i've had in a while! direct contact to real & helpful people, what is not the standard nowadays. thanks again... See more
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Beautiful solid wood stool, there was a minor quality problem due to storage, but they directly sent me a new one. Great customer service.
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Really beautiful stools, very good quality, carefully packed and delivered fast. Very friendly and quick service with a little problem that occurred. Happy to have ordered from Detjer.
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I ordered a bookshelf and I called the shop beforehand for some extra information. They were very friendly and very helpful. The delivery was also very fast. Overall, excellent service!
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Good quality of products, fast shipping. Furnitures are heavy, but not too much for a handy experience. Very confortable with the associated cushion.
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After a minor delay in the beginning all worked out perfectly and the delivery arrived in 1 week in Switzerland. The Quality is amazing.
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The sideborad is beautiful in high quality! quick delivery, but only till outside of the appartment building and just left there!
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We are very impressed by the quality! Lovely design - and the 3D AR preview was very helpful. The order shipped very fast despite the Black Friday madness. Thank you!
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I already have four shelves from this company and am still satisfied with them after years of use. Delivery is quick and easy when items are in stock. The goods have always been well packaged.
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I bought a product, I loved it, but it turned out to be too big. They were very helpful with the return and kept in touch until I received the refund. I would definitely buy from them again.
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Very professional, responsive, and communicative company. I’m very happy with my purchase. The shelving system is sturdy, well-built, and has a high-quality finish.
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I bought kangaroo armchair. Everything was perfect. The quality of an armchair is great and it's really comfy. I'm really enjoying it.
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Great experience, fast delivery. The stool is of high quality, well crafted and finished. I highly recommend this article
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Great products, reliable fulfilment, and very customer minded! Have been shopping there for years and was never disappointed.
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It was wonderful, we order 48 jours after I received my order. Very Good quality.
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Very fast ordering and very fast delivery Great discount and nice seller Thanks
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Good quality and craftsmanship. Super quick delivery and timely updates. Well packaged.
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Product is absolutely great. Shipping time is just amazing
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Super fast delivery, kind driver, super- well done packaging and beautiful products :)
Personal attention for customers needs. Very customer centric and amazing service. By the way, amazing furniture too!!
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Best customer support I have ever had, and great products.
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Very Beautiful chair delivered as promised with a helpful support email. Warm recommendation.
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Great follow up and fast delivery
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Beautufull product and fast and perfect delivery service!
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Easy, quick, and beautiful furniture.
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Very nice! The products were just as we expected
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Excellent! Great quality, fast service and delivery, perfect quality/ price.
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Good quality and fast delivery
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Fast and quality
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Fast delivery, good quality.
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Great service ! Love the chair. Thanks
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Beautiful products and perfect service.
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Best quality and exellent relation with owner
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Amazing client service ! Rapid delivery, and amazing client service
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Great look. We will se if it last.
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a great product with a great design
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Beautiful little furniture 😍
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Super fast delivery!
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The customer service was very responsive and very good when I had to make an exchange due to damage on one of the items. However, I am overall disappointed with the material quality. The table top of... See more
Company replied
Company details
Written by the company
The Timeless Elegance of Chandigarh-Style Furniture DETJER® furniture is designed with inspiration from the iconic Chandigarh chair of the 1950s, yet crafted with premium modern materials. Like our other Indonesian pieces, the Chandigarh chairs are entirely produced in-house by our team of skilled and passionate artisans. The result is truly impressive: each piece is meticulously refined in every detail, delivering a high-quality vintage aesthetic. We only use sustainable wood. It carries the FLEGT LEGAL certification, which in Indonesia is equivalent to the FSC certification. This guarantees that the wood comes from responsibly managed forests and meets international sustainability standards. DETJER®, furniture for you to enjoy for years to come.
Contact info
Zeelbergseweg 33, 5555LD, Valkenswaard, Netherlands
- +31 40 231 06 57
- info@detjer.com
- www.detjer.com
Very satisfied with the chair
Very satisfied with the chair, service excellent, friendly staff…
20 January 2025
Unprompted review
Happy to recommend
Ordered a 3-legged stool a year ago. Arrived quickly and looked exactly as depicted. The high quality is evident and it really vamps up the overall impression of my office.
18 January 2024
Unprompted review
Excellent Service and Fast Delivery! ⭐⭐⭐⭐⭐
I had an amazing experience with this company! Their customer support team was incredibly helpful and responsive, answering all my questions promptly and making the entire process so smooth.
The delivery was unbelievably fast – my order arrived even earlier than expected, and everything was in perfect condition. It’s clear they take great care in both their service and delivery process.
Highly recommend this company to anyone looking for reliable service, top-notch support, and speedy delivery. I’ll definitely be a returning customer.
Thank you for such a hassle-free experience! 😊
29 November 2024
Highly recommend
Highly recommend! Shipping was fast and shipment was securely packaged. Chairs came very beautiful and of a high quality - love them:)
1 December 2024
satisfied
It was very good! Shipping was very fast and packaging was secure. perfect ! The carrier told me over the phone that they could only deliver the item to the in front of the my apartment, but the delivery person delivered it to the inside of my house. The product is also of very good quality. One thing I wish the chair cushions were a little softer.
10 November 2024
shipments and deliveries
they can provide more clarity on shipping. It is very restricted. No option to schedule deliveries, and the delivery is very unreliable.
9 November 2024
Reply from Detjer
Hello Pleuni,
Thank you for your message and for sharing your honest feedback about this situation.
I’m truly sorry to hear that the delivery process has been delayed and has impacted your schedule so significantly. Once an order leaves our warehouse, we rely on our logistics partner, DHL, for the final steps. While we generally have positive experiences with their service, we understand that mistakes can happen, especially during this particularly busy period.
I sincerely apologise for the inconvenience and the frustration this has caused. Your feedback is very important to us, and we will be addressing these concerns directly with DHL to ensure improvements in future deliveries.
Best regards,
Bjorn Thomasse
Detjer is great
Detjer is great - good price point, good product selection, communications, and user-friendly website.
9 August 2024
Unprompted review
Fast delivery
Fast delivery, very good quality.
I’m happy white my new kangaroo chairs.
I talked whit the customer service, and they helped me friendly.
I can recommend this company to everybody.
Thank you Detjer
12 May 2021
Unprompted review
Reply from Detjer
Hello Wendy,
Thank you so much for your kind words! We're thrilled to hear that you're happy with your new kangaroo chairs and had a great experience with our customer service. Your recommendation means the world to us!
If you ever need anything else, feel free to reach out.
Best regards,
DETJER® Team
Quality is poor and bad knock off
Quality is poor, extremely long response time.
They offer bad knock off's of original pieces. Every item is a copy paste of a designer piece.
12 November 2020
Unprompted review
Reply from Detjer
Hello Peter,
Thank you so much for your feedback! We’ve just activated our account and came across your review. We’d love the chance to connect and clear up any concerns you may have.
Feel free to give us a call at +31 40 231 0657 or drop us an email at info@detjer.com. We couldn’t find any records of your order, but we’re here to help and would be thrilled to assist you!
Looking forward to hearing from you and making sure everything is sorted out!
Best regards,
DETJER® Team
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