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Design911 Reviews 20,070

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and professional service, often highlighting the helpful and knowledgeable staff who assist with orders and part selection. Many people appreciate the quick processing of orders and the excellent delivery service, with items often arriving promptly and well-packaged. The quality of the products is consistently noted as excellent, with parts fitting accurately and meeting expectations. However, some customers also noted issues with incorrect parts being sent or delays in delivery, sometimes leading to additional costs or inconvenience. There were also occasional concerns about the quality of certain parts, which did not meet the expected standards, and difficulties with the returns process.

What people talk about most

Delivery service

People report positive experiences with delivery service, often highlighting prompt and fast delivery, with... See more

Product

Reviewers mention positive feedback about product quality, with many noting that items are as described and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and fast service,... See more

Order

Users describe positive interactions with order, with many praising the fantastic service and helpful staff... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the top quality of materials,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love that design911 shows comprehensive diagrams of just about every part and where it goes in the parts diagram, including part numbers and competitive pricing. If design911s claim t... See more

Company replied

Rated 5 out of 5 stars

Graham Kenward was extremely helpful in identifying the part I required. It was not about the sale but ensuring the correct part was selected. the delivery process was amazing, DHL kept me updated t... See more

Company replied

Rated 5 out of 5 stars

If your Porsche has an emergency call Design 911. It's great that companies like this exist, helping to keep classic Porsche cars hearts beating, I would recommend if you are looking for parts for you... See more

Company replied

Rated 5 out of 5 stars

Design 911 have a massive stock and great stock options. I like the website and the ability to order from the parts diagram. This enabled me to identify the levelling bracket and associated parts for... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Written by the company

Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

I absolutely love that design911 shows parts diagrams with part numbers.

I absolutely love that design911 shows comprehensive diagrams of just about every part and where it goes in the parts diagram, including part numbers and competitive pricing. If design911s claim that they are employee owned, I will alway give them my business when possible.

I can't tell you how many times I has trying for seemed like hours to find a obscure part only to Only find it in stock and ready to ship.

This website will likely be one of the place I will ever buy my porsche parts from.

7 October 2025
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Reply from Design911

Hi Colin,

Thank you for such an amazing review and for your continued support. We’re thrilled to hear how helpful you find the parts diagrams, pricing, and availability on our website. Helping Porsche owners locate even the most obscure parts is exactly what we aim to do, so your comments truly mean a lot to the whole team.

- the Design911 team!

Rated 5 out of 5 stars
Design911 logo

Reply from Design911

Thank you for your review.

We’re pleased to hear you were happy with the product and that it arrived on time. Your support is greatly appreciated.

- the Design911 team!

Rated 5 out of 5 stars

Fast delivery

Fast delivery - well communicated.

11 May 2026
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Reply from Design911

Thank you for your feedback.

We’re delighted to hear you were happy with the fast delivery and communication throughout the process. Thank you for choosing Design911.

- the Design911 team!

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction

18 May 2026
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Reply from Design911

Thank you for your review.

We’re pleased to hear everything went smoothly with your order. Thank you for your support.

- the Design911 team!

Rated 5 out of 5 stars

Porsche emergency, call Design911

If your Porsche has an emergency call Design 911. It's great that companies like this exist, helping to keep classic Porsche cars hearts beating, I would recommend if you are looking for parts for your Porsche give them a try.

1 September 2025
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Reply from Design911

Hi Warren,

Thank you for the fantastic feedback and recommendation. We’re proud to help keep classic Porsche cars on the road and truly appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Had the MOMO GT-PRO Sim 320 I was looking for.

Had what I was looking for and was willing to ship it to me in the US. Price was good, however Tarriffs got me good with DHL. Otherwise, great shop and quick to respond with questions.

11 May 2026
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Reply from Design911

Thank you for your review.

We’re pleased to hear you found the item you were looking for and were happy with the service and response times. We understand the frustration regarding import tariffs, although unfortunately these charges are outside of our control. We truly appreciate your support from the USA.

- the Design911 team!

Rated 5 out of 5 stars

speedy service

I needed a license plate light fixture for my 996, as it failed inspection. you guys got me one in 2 days and saved me from a penalty!

15 May 2026
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Reply from Design911

Hi Mike,

Thank you for your fantastic feedback. We’re delighted we could help get your 996 back through inspection quickly and appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, staff bent over backwards to assist with my order. I needed some outside of the box parts and it wasn't an issue to piece together the required items and supply for me. I've used Design 911 for a number of years and cannot recommend them enough

8 May 2026
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Reply from Design911

Hi William,

Thank you for your continued support over the years and for such a fantastic review. We’re delighted our team could assist with sourcing the parts you needed and make the process as straightforward as possible.

- the Design911 team!

Rated 5 out of 5 stars

Good delivery service,excellent…

Good delivery service,excellent product quality and fitted like a glove. Thats why we purchased from you.

15 May 2026
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Reply from Design911

Thank you for your review.

We’re pleased to hear you were happy with the delivery service, product quality, and fitment. Thank you for choosing Design911.

- the Design911 team!

Rated 5 out of 5 stars

Super knowledgeable and helpful staff…

Super knowledgeable and helpful staff in this case a great guy called Andy. I’ve shopped with design 911 for over 10 years because of their no fuss quick and reliable service. Can’t recommend too highly. Thanks

15 May 2026
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Reply from Design911

Hi Peter,

Thank you for your fantastic feedback and continued loyalty over the years. We’ll be sure to pass your kind comments on. Your support means a lot to the whole team.

- the Design911 team!

Rated 5 out of 5 stars

Very friendly and helpful when I called…

Very friendly and helpful when I called them. Prompt delivery and great communication.

13 May 2026
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Reply from Design911

Thank you for your kind review.

We’re delighted to hear you found our team friendly and helpful, and that you were happy with the delivery and communication throughout your order.

- the Design911 team!

Rated 5 out of 5 stars

Great service and products

Great service and products, fast delivery

15 May 2026
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Reply from Design911

Thank you for your fantastic feedback.

We’re delighted to hear you were happy with the products, service, and fast delivery. Your support is greatly appreciated, and we look forward to helping you again in the future.

- the Design911 team!

Rated 5 out of 5 stars

Graham was very helpful saving me a lot…

Graham was very helpful saving me a lot of hassle by cross checking my order before shipping. Thank you Graham

7 May 2026
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Reply from Design911

Thank you for your fantastic feedback.

We’re delighted to hear Graham was able to help by cross-checking your order before dispatch and save you unnecessary hassle. We’ll be sure to pass your kind comments on to him - he’ll really appreciate it.

Thank you again for your support.

- the Design911 team!

Rated 5 out of 5 stars

Was really easy all the proccess

Was really easy all the proccess, very fast delivery into CH

14 May 2026
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Reply from Design911

Hi Sandro,

Thank you for your fantastic feedback. We’re delighted to hear the whole process was easy and that your delivery to Switzerland arrived so quickly.

- the Design911 team!

Rated 4 out of 5 stars

Great product knowledge but for myself…

Great product knowledge but for myself i have had to wait quite a long time for items to come back into stock, still waiting on one part now two weeks later.

7 May 2026
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Reply from Design911

Hi Peter,

Thank you for your feedback. We’re pleased to hear you found our product knowledge helpful, although we’re sorry to hear about the delays with stock availability and that you are still waiting on one item. We understand how frustrating this can be and appreciate your patience and continued support.

- the Design911 team!

Rated 5 out of 5 stars

great

delivery speed

7 May 2026
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Reply from Design911

Hi Tony,

Thank you for your review. We’re pleased to hear you were happy with the delivery speed and appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Knowledgable help

Great to be able to speak to a human who has knowledge of what they do. Great service, fast delivery.

14 May 2026
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Reply from Design911

Hi Steve,

Thank you for your kind feedback. We’re delighted to hear our team could provide knowledgeable help along with great service and fast delivery.

- the Design911 team!

Rated 5 out of 5 stars

Good product.

Good product.
Good delivery.
Will use again.

14 May 2026
Design911 logo

Reply from Design911

Thank you for your review.

We’re pleased to hear you were happy with the product and delivery service, and we look forward to helping you again in the future.

- the Design911 team!

Rated 2 out of 5 stars

never in time

since 2018 I almost never had a straightforward transaction with them.
stock is not up to date on the site so always end up waiting, when they can be bothered to update and chase.
they only look after (ish) businesses but very bad with public orders.

15 May 2026
Unprompted review
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Reply from Design911

Thank you for taking the time to leave your feedback, and we’re very sorry to hear about your experience.

We understand your frustration regarding stock availability, delays, and the lack of proactive communication on your orders. This is certainly not the level of service we aim to provide, whether for trade or retail customers.

We sincerely apologise for the inconvenience and disappointment caused over your recent experiences with us. Your comments regarding stock accuracy and order updates will be passed on internally for review as we continue working to improve our service and communication.

- the Design911 team!

Rated 4 out of 5 stars

Good quality product but the lack of…

Good quality product but the lack of printed instructions was a pain
Very fiddly to fit

28 April 2026
Design911 logo

Reply from Design911

Hi Graham,

Thank you for your review. We’re pleased to hear you were happy with the quality of the product, although we’re sorry the lack of printed instructions made the fitting process more difficult than expected. We appreciate your feedback and will pass your comments on to the team for review.

Thank you for your feedback.

- the Design911 team!

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