Denny Shop UK Reviews 

7,714
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive prices, and exceptionally sturdy items that consistently exceed expectations. Consumers note that the online ordering platform is simple and straightforward to navigate, making the entire shopping process smooth and reliable. However, some reviewers were not happy with delivery problems caused by external couriers leaving parcels unattended, resulting in damaged items. A few other people also felt that certain products were of poor quality or unfortunately became faulty shortly after initial use. Some customers mentioned experiencing difficulties when trying to get responses or resolutions for these defective items.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the great value, excellent... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that packages arrived swiftly, ahead of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are sturdy, well-made, and offer great... See more

Price

Consumers find price to be a major satisfaction, noting that products are exceptionally reasonable, highly... See more

Order

People report positive experiences with order, highlighting easy online ordering processes, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Dennys squirrel proof fat ball feeder for birds is the best one I have ever managed to buy. I need it mainly for sparrows and birds of similar size which enjoy the fat balls, throughout the day.Un... See more

Company replied

Rated 5 out of 5 stars

Package arrived swiftly (no waiting around for days on end like most other companies) and product was easy to install, although the screws supplied were a little short, so I replaced them with longer... See more

Company replied

Rated 5 out of 5 stars

The product was much better quality and better priced than anything similar I could find on Amazon. Delivery was quicker than estimated and contact was maintained throughout. I wouldn’t hesitate to... See more

Company replied

Rated 5 out of 5 stars

The purchase was no issues. Delivery was bad the box was left unattended when I had informed that I wasn't going to be in yesterdayand the driver still left it out. It was damaged there was a big hole... See more


Company details

  1. Home Improvement Store
  2. also in
  3. Garden
  4. Home Goods Store

Written by the company

Welcome to Denny Shop UK, your one-stop destination for quality garden and home products. We offer a wide range of products to cater to your diverse needs, including items for your garden, kitchen, car, leisure activities, and even your furry friends.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,714)

799 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick good product for price

Very quick good product for price

23 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you're happy with the quick delivery and that you found the product to be great value for the price. We truly appreciate your support and hope you enjoy your purchase.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Quick delivery and easy to jnstall

20 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that your order arrived quickly and was easy to install. We truly appreciate your support and hope you enjoy your purchase.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Quick delivery .pleased with quality of…

Quick delivery .pleased with quality of item at such a low pricd

18 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear you’re happy with the quick delivery and the quality of the item at such a great price. We truly appreciate your support.

Regards,
Denny shop.

Rated 1 out of 5 stars

I purchased 2 garden arches 3 months…

I purchased 2 garden arches 3 months ago. I have just opened them and on part is incorrectly drilled. They claim the warranty was only for 2 months and refuse to help even though the consumer act of 2015 says that they are responsible.

19 June 2026
Unprompted review
Rated 4 out of 5 stars

Impressed from start to finish.

Swift delivery, well packaged, and a quality product that was competitively priced. Overall very impressed, would happily use this company in the future.

16 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with our swift delivery, secure packaging, product quality, and competitive pricing. It's fantastic to know that you would happily use Denny Shop again in the future. We truly appreciate your support and look forward to serving you again.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Great service and pricing

18 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear you’re happy with our service and pricing. We truly appreciate your support.

Regards,
Denny shop.

Rated 5 out of 5 stars

Quality items at a good price and fast…

Quality items at a good price and fast delivery. Excellent thank you.

20 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear you’re happy with the quality of the items, the good value, and the fast delivery. We truly appreciate your support.

Regards,
Denny shop.

Rated 5 out of 5 stars

Great Service

Found just what I needed at a competitive price. Delivered quickly as well.

12 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear you found exactly what you needed at a competitive price and that your order arrived quickly. We truly appreciate your support.

Regards,
Denny shop.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, I had a problem with my order but it was quickly and efficiently dealt with, highly recommend this company I’ve never heard of but I will definitely be a returning customer🌟🌟🌟🌟🌟

18 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear you were happy with our service and fast delivery. It’s great to know your issue was resolved quickly and efficiently, and we truly appreciate your recommendation and trust in us. We look forward to serving you again in the future.

Regards,
Denny shop.

Rated 1 out of 5 stars

Poor build qualy

I tried hard to get this bin. Twice it arrived dented through third-party suppliers, so on the third attempt I ordered directly from Denny Shop UK. Just over two months later it has broken — not through misuse, but through poor workmanship, which I sent photos to demonstrate.

The response from customer services has been entirely dismissive. They've hidden behind a 2-month warranty and simply repeated that the item is "outside the warranty period," without engaging with the fault or the photos at all.

In the UK, a seller's short warranty does not override your statutory rights under the Consumer Rights Act 2015 — goods must be of satisfactory quality and last a reasonable length of time. Pointing this out made no difference; they just restated their position.

Disappointing product, disappointing service. I'm now pursuing a chargeback. I wouldn't order from here again.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

4 Player Full Size Croquet Set - 5 Stars

This is a review of the 4 player full size croquet set @ £11.99. Happy to recommend this item and Denny Shop. Both excellent. The croquet set met my expectations at an excellent price. Tried and tested - all good. Very prompt delivery and professionally packaged. Would buy from this company again.

5 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear you’re happy with the croquet set and that it met your expectations. It’s great to know you found it good value, well packaged, and delivered promptly. We truly appreciate your recommendation and support.

Regards,
Denny shop.

Rated 5 out of 5 stars

Great service

Great service and really good value.
Delivery service was prompt. Price was excellent

16 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear you were happy with the service and found the item to be good value. It’s great to know the delivery was prompt and everything met your expectations.

Regards,
Denny shop.

Rated 5 out of 5 stars

My order arrived ahead of time and all…

My order arrived ahead of time and all was well. I have not used the spreader yet but it is a neat well made small machine and should be exactly what I wanted.

15 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re pleased to hear your order arrived earlier than expected and that you’re happy with the quality of the spreader. It’s great to know it feels well made and suitable for your needs, and we hope it performs exactly as you’re expecting once in use.

Regards,
Denny shop.

Rated 5 out of 5 stars

Really Outstanding

Delivered early and really impressed at the quality of the Ukulele. It arrived with all the extras and I managed to tune it quickly with the enclosed tuning pipe.
My grandson explained how to used it.
The product is really outstanding for the money.

12 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear the ukulele arrived early and that you’re impressed with the quality and included extras. It’s great to know it was easy to tune and that your grandson could help you get started.

We truly appreciate your support and are glad the product has been such good value for you.

Regards,
Denny shop.

Rated 5 out of 5 stars

First Class Service

First Class Service, Great product a steamer stack, could not be more delighted Thanks.

11 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear you’re delighted with the steamer stack and that you were happy with our service. Your support means a lot to us.

Regards,
Denny shop.

Rated 5 out of 5 stars

Excellent Shopping Experience

First time of ordering from Denny Shop UK - excellent service. Order arrived, securely packed, and well before estimated delivery date - can’t ask for better than that!
I ordered a ‘squirrel-proof’ bird feeder - waiting to see if it will deter the little pest! One did attempt to jump on but jumped off when it started swing as it is quite large, so fingers crossed!
The feeder is well-made and sturdy - extremely pleased with purchase. Also, free shipping is a bonus - thank you.

10 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your wonderful feedback. We’re really pleased to hear your first order experience with Denny Shop was smooth and that the item arrived securely packed and earlier than expected. It’s great to know you’re happy with the quality and sturdiness of the squirrel-proof bird feeder, and we hope it continues to keep those little visitors at bay.

We truly appreciate your support and are glad the free shipping added to your experience as well.

Regards,
Denny shop.

Rated 5 out of 5 stars

Excellent service and size of chair…

Excellent service and size of chair perfect for me

13 June 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear customer,

Thank you for your kind feedback. We’re really pleased to hear the service met your expectations and that the chair size is a perfect fit for you.

Regards,
Denny shop.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look