Very good product that we use across our business footprint. This was the best price I could find for the complete (genuine) product including battery and pads across the internet in Jul 25. Easy to o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The sale person was very knowledgeable and friendly and answered all my questions. This enabled me to make a decision on the defibrillator that met my needs. The price was excellent.
Company replied
We found this company very helpful to deal with, good communication and clear answers to all our questions. We felt that with their help we choose the right Defib for our nursery
Company replied
Found the required replacement pads on line in stock and ordering was simple. Quick delivery at reasonable postage costs. Will use this supplier again. Thanks
Company replied
Company details
Written by the company
Defib World is a UK supplier of lifesaving heart defibrillators, cabinets and accessories including replacement batteries and electrode pads.
Contact info
United Kingdom
- 0330 223 6336
- sales@defibworld.org
- www.defibworld.org
4.6
Excellent
66 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Ease of Use and Delivered Quickly
It was easy to use the website and purchase the required replacements. It was good to be kept in touch with the delivery status. The pads were received promptly allowing the defib to be put back into use.
12 June 2026
Unprompted review
Defib Battery
Even though we were frustrated that we had to wait for the replacement battery for over six months, because the current Defib has been discontinued.
We got there in the end.
19 June 2026
Unprompted review
Reply from Defib World
Thank you for your 5* review.
We are very sorry for the extended lead time but are glad to have been able to get the battery to you in the end.
Thank you,
The DW Team
The battery arrived on time
The battery arrived on time, was priced keenly and replacing the out of date one in the Defibrillator was easy
2 June 2026
Unprompted review
Reply from Defib World
Thank you very much for leaving us a 5* review. We are very pleased that you found our service quick and helpful.
Thank you,
The DW Team
Reply from Defib World
Thank you for your 5 star review. We are so glad we could provide a swift service.
Thank you,
The DW Team
Reply from Defib World
Thank you very much for taking the time to leave us a review. We are very pleased that you found our service quick and helpful.
Thank you,
The DW Team
Competitive prices
Competitive prices, easy to order & quick delivery. Very good service.
11 May 2026
Unprompted review
Reply from Defib World
Thank you for your review, we really appreciate your feedback. We are every happy to hear that you are pleased with our service as a whole.
Thank you,
The DW Team
The products were exactly what we…
The products were exactly what we needed and arrived on schedule
10 April 2026
Unprompted review
Reply from Defib World
Thank you for the 5* review.
We’re really pleased to hear that you were able to find just what you needed and that your order arrived as expected.
Thank you,
The DW Team
Excellent customer service with quick…
Excellent customer service with quick response to emails and prices were very competitive. The Defibs were ordered on Wednesday afternoon and delivered by the Friday. Would highly recommend this company. Cannot fault
8 May 2026
Unprompted review
Reply from Defib World
Thank you so much for your fantastic review. We’re delighted to hear that you were happy with our customer service, competitive pricing, and fast delivery. It’s great to know your defibs arrived quickly and that the whole process met your expectations. We really appreciate your recommendation and your kind feedback.
Thank you,
The DW Team
Defib World provided me with the Adult…
Defib World provided me with the Adult Stat Padz as late as possible to ensure our Parish would receive pads with the longest "Use By" date as possible.
They arrived a day late due to the delivery company not delivering on the date specified.
28 April 2026
Unprompted review
Reply from Defib World
Thank you for your 5-star review and for sharing your experience. We’re pleased we could help ensure your Parish received Adult Stat Padz with the longest possible use-by date.
We’re sorry to hear the delivery company delayed the parcel by a day, but we’re glad the pads arrived safely in the end.
Thank you,
The DW Team
Excellent customer service
Excellent customer service. Replacement defibrillator pads received very quickly.
25 April 2026
Unprompted review
Reply from Defib World
Thank you very much for your kind words! We are really glad to hear you were happy with our customer service and that your replacement defibrillator pads arrived quickly.
Thank you,
The DW Team
Reply from Defib World
Thank you for the 5* review.
We’re really pleased to hear that you found our service efficient and smooth.
Thank you,
The DW Team
Good place for Defibrillator needs
Really easy to navigate , competitive prizes and quick delivery.
Will be back.
17 April 2026
Unprompted review
Reply from Defib World
Thank you so much for your 5* review.
We’re delighted that you had such a positive experience at Defib World and that you found our prices competitive and our delivery to you was speedy.
Thank you,
The DW Team
Exceptional customer service
Exceptional customer service. Extremely knowledgeable. Amazing product. Immediate dispatch for next day delivery.
1 April 2026
Unprompted review
Reply from Defib World
Thank you so much for your lovely review.
We’re delighted to hear that you had such a positive experience with our customer service and found the team knowledgeable and helpful.
Thank you,
The DW Team
Excellent
Excellent reminder of replacement required. Great ordering system and delivery was prompt.
1 April 2026
Unprompted review
Reply from Defib World
Thank you for the fantastic review.
We’re really pleased to hear the reminder was helpful and that you found the ordering process smooth. It’s great to know your delivery arrived promptly too.
Thank you,
The DW Team
Arrived next day as stated in terms and…
Arrived next day as stated in terms and conditions of purchase. Good deal on Defibrillator battery and pads.
31 March 2026
Unprompted review
Reply from Defib World
Thank you for your 5 star review.
We are so glad that we were able to provide you with a good deal and speedy delivery.
Thank you,
The DW Team
The delivery was very good but I was…
The delivery was very good but I was very disappointed by the use by date. This is a private house and we are on the Circuit so that others may use our machine. Having a short use by date makes it so expensive to keep it.
13 March 2026
Unprompted review
Reply from Defib World
Thank you for taking the time to leave us a review, we really appreciate it.
I have tried to search for an order wit your name, but unfortunately couldn't find anything. Are you able to provide an order number and the items use by date so we can investigate this please?
thank you,
The Defib World Team
Prompt delivery of Defib Pad.
30 March 2026
Unprompted review
Reply from Defib World
Thank you very much for taking the time to leave us a review.
Thank you,
The DW Team
Reply from Defib World
Thank you for the review. We are glad you were happy with the speed and communication.
Thank you,
The DW Team
My replacement Defibrillator battery…
My replacement Defibrillator battery was very easy to order and delivered quickly at a competitive price.
25 March 2026
Unprompted review
Reply from Defib World
Thank you very much for your 5* review.
We are glad to hear your experience was quick and easy.
Thank you,
The DW Team
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