Deeside Heating Reviews 

151
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy to set up, reliable, and efficient, with many noting the promptness and professionalism from booking to completion. People appreciate that engineers arrive exactly when scheduled, often sending confirmation texts or photos of who to expect, and carry out work with no fuss or mess. The staff is frequently highlighted for being friendly, polite, and helpful, providing clear explanations, answering questions, and even showing photos and videos of issues and solutions. Reviewers also commend the excellent communication and the detailed information provided about their boiler after service.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting professionalism, promptness, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as professional, prompt, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to set up a service for my gas boiler at a day and time that suited me. Engineer texted confirmation of arrival time on the day. Friendly, told me what he needs to do and carried out the... See more

Company replied

Rated 5 out of 5 stars

We had kyle out to repair a leak. As always, any issue is dealt with promptly with updates on progress. Great to have someone that comes exactly when they say they are coming. Always polite and iss... See more

Rated 5 out of 5 stars

I have been a customer of Deeside heating for many years they are very reliable and explain everything that they have done while servicing my boiler David and his team always arrive on time and answe... See more

Company replied

Rated 5 out of 5 stars

We have used Deeside Heating for gas boiler replacement and servicing over the last ten years. They are very good and reliable at what they do. We would recommend them.

Company replied


Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Boiler and Heating Service
  4. Plumber

Written by the company

Heating engineers based in Aberdeen, covering the North East of Scotland. Worcester Bosch Accredited installed. Gas Safe Registered. OFTEC Registered. Unvented hot water systems, We have qualified engineers with certification for unvented systems. Heat Pumps- we have engineers certified to work on heat pumps, annual service of heat pumps. We Install, service and repair gas, LPG and oil boilers. We offer a range of Landlord Services- Gas Safety Inspections, Portable Appliance Testing, Legionella Risk Assessments. We also offer a range of plumbing services, fixing leaky taps, faulty toilet flush valves etc. Annual boiler servicing- just get in touch and we can provide an estimate. We have a range of services to suit different appliances, most boiler require an annual routine A level service, at intervals they do also need a more in depth B level boiler service which can involve replacing electrodes and gaskets to ensure the boilers continued safe and efficient operation. Heap pump servicing- we have 3 qualified heat pump engineers. F Gas qualified engineer. New Boiler, we can provide a free no obligation quote, just get in touch. Up to 12 year manufacturers guarantee on Worcester Bosch boilers that we install. We install combi boilers, system boiler and regular boilers. Natural gas, lpg and oil systems. We can provide advice on your system and recommend where energy improvements can be made.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Repair

Turned up when no one else would at short notice, efficient and helpful service going beyond what was necessary to ensure a lasting repair.

17 April 2023
Deeside Heating logo

Reply from Deeside Heating

Thanks very much for the review, appreciated

Rated 5 out of 5 stars

Excellent service from Deeside Heating

Excellent service from Deeside Heating. Received a phone to give us time of arrival. Very polite staff informed us of the problem with the overflow which the have fixed. I would definitely recommend them to other people.

18 May 2023
Rated 5 out of 5 stars

Extremely Professional Service

Extremely Professional Service. Thank you to both Kieran and David for clarifying all my queries before and during installation work!

16 May 2023
Unprompted review
Deeside Heating logo

Reply from Deeside Heating

Thanks for the review it is appreciated,
Thanks again for choosing Deeside Heating to install the boiler,

Rated 5 out of 5 stars

Excellent service all round

David's extensive knowledge and attention to detail is very reassuring, especially in this period of increase energy costs. My boiler is working so much more efficiently now. Excellent service all round.

13 May 2023
Rated 5 out of 5 stars

Very good and very prompt service

Very good and very prompt service, mainly needed in critical times. Service provider was very patient, explained and answered all queries, knowledgeable in subject, good documentation and overall very good service.

12 April 2023
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Reply from Deeside Heating

Thanks for the review

Rated 5 out of 5 stars

Excellent service after I called…

Excellent service after I called Deeside Heating due to a boiler fault, they arrived later that same day and diagnosed the issue and explained the next steps. They had the boiler up and running later that week.

Unfortunately while performing the service, another fault was detected. They outlined the options of continuing to repair an out of warranty boiler, or opt for a replacement. I chose to get a replacement which they completed without a hitch. Every engineer involved was very knowledgeable and answered any questions I had.

Would not hesitate to recommend.

4 April 2023
Deeside Heating logo

Reply from Deeside Heating

Hi Steven, thanks for the review, thanks again for going with us for the new boiler.

Rated 5 out of 5 stars

First Class installation of new boiler

First Class installation of new boiler, so informative with all instructions was a bit tricky with re-routing of existing pipes but was overcome, have no hesitation if you are looking for a professional company to do any boiler/heating works

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Engineer arrived on time, was very knowledgeable and friendly. Work was carried out to a very high standard and to top things off the price was extremely reasonable. Will certainly be using again and again.

24 October 2022
Deeside Heating logo

Reply from Deeside Heating

Thanks for the review Scott, much appreciated. Thanks again for choosing Deeside Heating,

Rated 5 out of 5 stars

Excellent Gas Boiler Service

Very simple booking system - turned up on time and did very good job servicing our gas boiler and diagnosing system faults. Very knowledgeable technician who explained all his conclusions and recommendations very clearly. Could not recommend the service more highly

20 September 2022
Rated 5 out of 5 stars

Full boiler service in my new home

I had a full service (1,5hrs) by David F. He always making sure everything works as it should before he leave. If you looking for a quick, honest and reliable gas engineer don't hesitate to contact Deeside Plumbing & Heating Ltd.

19 September 2022
Rated 5 out of 5 stars

Really great guys

Really great guys. They came promptly, fixed my problem, and then showed me other things I need to know in my new flat.

5 August 2022
Rated 5 out of 5 stars

Great service in an emergency

We had a leak at a radiator in the bathroom and the water was dripping through our kitchen ceiling. With no knowledge of local engineers, I randomly picked Deeside from my Google choice. Iam glad I did. Vicki went above and beyond to get an engineer to us and Keiran was prompt, efficient and personable. He fixed the leak, checked boiler was up to pressure and bled radiators. I have no hesitance in recommending this company

16 July 2022
Unprompted review
Rated 5 out of 5 stars

Deeside Heating, excellent choice, highly recommended

Great service from Deeside Heating and in particular David. Installation completed on schedule, on cost and in a very clean efficient manner. A key component did not arrive on time but Deeside heating took time on a Sunday to complete and commission the boiler.
5 star service, good customer focus with attention to installation compliance and value.

14 July 2022

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