Decisivte Reviews 

72
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the smooth purchasing process, noting that items arrive in a reasonable timeframe. Many buyers also state that the products look great and match their initial expectations well. Additionally, people frequently mention being kept informed throughout the shipping process with helpful tracking updates. However, some customers also noted frustrating issues with extended shipping times and delayed deliveries. Some reviewers were not happy with product quality, mentioning that items felt flimsy or deteriorated quickly. A few people also experienced trouble with tracking or received items that significantly differed from advertisements.

What people talk about most

Product

People report ambiguous experiences with product, as some customers are very happy with the quality materials... See more

Delivery service

Consumers find delivery service to be ambiguous, noting that while some reviewers appreciated being kept well... See more

Quality

Customers consistently note ambiguous experiences with quality, as many reviewers highlight beautifully... See more

Order

Clients share ambiguous opinions on order experiences, as many consumers praise the simple purchase process,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The purchase process was good and delivery was relatively quick (I'm in Australia and it took a couple of weeks. But the hose attachment is not as powerful as I thought it would be and is NOT a substi... See more

Rated 3 out of 5 stars

The hat was not as pictured and thr crown is huge, causing it to fit poorly and look wrird.

Rated 3 out of 5 stars

Took forever to be shipped; then once received the containers were significantly smaller than what the advertisements perceived; not cool.


Company details


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3.4

Average

TrustScore 3.5 out of 5

72 reviews

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1-star

No history of asking for reviews

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3.4

All reviews

(72)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Junk mop

Ordered the mop for27.95 & ended up paying $69.14 somehow..the mop is a piece of junk, something you would buy in Dollarama for $. 1- $2…it is flimsy, doesn’t open, useless !!! The ad on facebook looks fantastic but the cloth has nowhere to attach, ad should be removed form Facebook…mop is from DECISIVTE

22 April 2026
Unprompted review
Rated 1 out of 5 stars

scammer

scammer. saw ads on facebook and bough. product is not as advertised. I bought the cleaning clothes and it literatelly disintegrated on the FIRST wash.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Too bad I can't give 0 star review

Extra item was added to my cart without my consent and no final total was shown before payment.
As soon as I selected my payment method, the transaction was processed immediately.
I was charged $114 CAD for an item advertised at $19.99 USD.
Deceptive and unacceptable.

I also posted two warnings in the comments section of their Facebook ad and both were deleted.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

STAY CLEAR OF THIS COMPANY

I ordered several packs of dishtowels at the end of Nov and got a confirmation email soon after. Received 2 emails telling me how to track my package; one on Dec 10 and the second on Dec 15. That is the last I heard from them. There is no way, of course, to reach them in person or even via a customer service email address. I did hit 'reply' to one of their early emails and asked for an update but don't figure that will actually reach anyone. *2/6/26 update: Product arrived about 2 months after I placed the order. They smelled weird and the design print on them began to break down on the first use. So they DID arrive but the quality is questionable.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Decisivte Swedish Paper Towels SCAM

Selling “Swedish reusable paper towels”. Item arrived 2 months after purchase. Smells horrible like pure chemicals. Does not absorb. Design printed on reusable paper towels comes off and gets all over anything your hands and anything you’re trying to clean. Paid $40. Customer support offered $4, then $7, then $13. I was also told I would have to mail them back to the “China warehouse” and that shipping costs would be high”.

9 January 2026
Unprompted review

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