Debt Recovery Plus Reviews 

Monica was extremely professional and polite. She allowed me to speak and actively listened to me which allowed her to deal with my query efficiently - leading to a very satisfactory outcome.

Spoke to Monica about my son’s parking ticket after it had been cancelled. She explained it had been cancelled but after the letter was sent. Case was closed and she confirmed by email straight away for reassurance. Thank you

Karen Maddock was very helpful and got our issue resolved quickly and smoothly without any troubles.

It took some time to get through, I had to wait around 10-15 mins. However, once I got through, Juned was polite and helpful. He dealt with my query immediately without wasting time and his follow up email response was prompt. Thank you!

Mike Gibson was very patient, helpful and thorough with my enquiry which resulted in confirmation of my payment.

Karen Maddock was very polite and helpful. Would 100% recommend to speak to her if you have any problems.

mike was very helpful with this problem premier park was the issue has I had already sent this images over to them

The person I spoke to, Mike Gison, was very polite and informative. The matter was concluded very efficiently.

Very good communication and short waiting time on the phone.

After I was initially surprised and not very happy to receive a call from debt recovery for a parking ticket, the contact I spoke to Mike was really helpful and got this all rectfiied for me. Good communication throughout and helpful (something I would never have expected in that situation). In fact I volunatrily wanted to write this review as a way thanks to Mike for his help in resolving the issue.

Jack

Mike handled my situation very well answered all my questions promptly. 10/10 service fast and understandable thank you very much. Highly recommend

The call was answered quickly. The representative I spoke with, Monica Manuel, was knowledgeable and helpful. She was able to investigate my enquiry without delay and followed up with confirmation by email. I’m pleased with the service I received.

Mark Was so helpful! Thanks Mark

Clear, helpful and concise communication

Kind and understanding of my situation. Tyler offered a sensible solution to my situation and it was helpful in a calm way without me having to get upset

The worst people i had ti deal with them anyway i had to pay them £380 over £30 fine anyway i talk with very well known lawyers he advise me not pay them he told me let increase as much as the they want they never aload to send bailiff to your home even wouldnt effect on your credit just once you recive fine from them call them and give them false address and just ignore it and if they send letters to your home not open just say its nit live here return i hope my advice help some of drom stop dealing with shark theif

PCN was issued , called customer service, Spoke to Monica, query resolved within a day.

Very helpful!

Thank you Monica !

Absolute diabolical company trying to fine me for parking in a car park of a pub when I was cleaning the windows. Trying to say I ignored signage there was none there is now and telling me I ignored previous fine which I didn't get so now I cant appeal it. Absolute shysters I will see my day in court before I give them a single penny.

Super helpful and efficient with responding. It was nice to talk to someone that wanted to help the situation and understand that a mistake was made.