DC Law Reviews 

10,100
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 862 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, dedicated, and helpful staff, ensuring pleasant and supportive interactions. The service is frequently described as exceptional, efficient, and smooth, with many appreciating clear communication, a proactive approach, and quick responses to queries. However, some customers also noted significant difficulties with communication and responsiveness. People reported ignored calls and emails, a lack of consistent updates, and very slow responses from their conveyancers. This often led to frustration, delays in property transactions, and a feeling of being unsupported during stressful processes.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting many individuals for their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, often praising staff for being helpful,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating quick responses to... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers praising clear and frequent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nasreen Akhtar has worked tirelessly on my behalf to achieve completion for a property being sold as part of probate. Professional whilst still being friendly Ms Akhtar always kept me fully informed... See more

Company replied

Rated 5 out of 5 stars

From start to finish, dealing with DC Law has been exceptional. During a 6 month period, I bought and sold 3 times when sales fell through. Samantha Haygarth who was acting for me worked tirelessly to... See more

Company replied

Rated 5 out of 5 stars

Kayleigh Bennett is hands-down the most proactive, sharp, and dedicated conveyancer we have ever worked with. Faced with a tight tenancy deadline, and massive delays from the seller's solicitors right... See more

Company replied

Rated 5 out of 5 stars

Nasreen Akhtar has been nothing less than excellent. Throughout the many months of dealing with my late brother's estate she has been very informative by phone and email. She explained all the legal... See more

Company replied


Company details

  1. Conveyancer
  2. Lawyer

Written by the company

For two decades, DC Law has been providing a client-focused, nationwide service across its three UK offices. Courtesy of expert teams of solicitors, licensed conveyancers and legal executives, our clients are able to enjoy a supportive service focused on making every step of their home move matter as refreshingly straightforward as it can be.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(10,100)

792 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a star!

We really appreciated Caitlin Hall’s patience and kindness at a difficult time when we lost the bungalow we were buying and within the same hour had the purchaser of our house say they would reduce their offer price if we didn’t exchange on that same day. They also advised the following day their would reduce their offer price if we didn’t agree to move on the 27th May when we could only get removers for the 28th!

Throughout this Caitlin was very professional and ‘feisty’ on our behalf which we really needed at the time. She explained queries we had with the online Simplify system and navigated us through a sudden split purchase with us being ‘propertyless’ for one month staying with friends until we could complete on another bungalow.

This will be the last property we buy and is our forever home but we would not hesitate to recommend Caitlin Hall to other friends for conveyancing services.

We look forward to this Friday when we collect the keys!

24 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Nicolette,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Caitlin.

Kind regards,
DC Law

Rated 1 out of 5 stars

Very poor

Very poor. Not answering phone , messages left no return calls .my house dragging on to 3 months don't seem any further on , looks like losing sale.

24 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Ian,

Thank you for bringing this to our attentiont Premier Property Lawyers we take all feedback very seriously and would like to investigate this further for you. Trustpilot have contacted you on our behalf to request further details.
Please could you respond to Trustpilot with your full name, address and case-reference number and we can look into this matter for you.

Kind regards,
DC Law

Rated 5 out of 5 stars

Nasreen Akhtar was always helpful and…

Nasreen Akhtar was always helpful and polite, if there was anything that we could not understand she always took time to explain things to us.
Nasreen deserves the 5 star rating given.

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Nikki Rimmer was a professional but…

Nikki Rimmer was a professional but also very understanding in a sensitive manner. Providing me time to grieve but also to understand the system. Nikki was always available and would be able to answer all questions I asked. I have only positive experiences of DCLaw as a company . I’d always recommend them.

22 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Nina,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Selling of our house

From day one Sonia has been helpful and professional throughout the whole process, keeping us informed along the way and answering all of our questions with clarity and understanding.

1 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Lynn,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Amy Amory is a highly professional…

Amy Amory is a highly professional conveyancer. She is very responsive and gave me the time I needed to understand the process. She was always on top of her work.

19 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Amy.

Kind regards,
DC Law

Rated 5 out of 5 stars

Flat Sale

I can highly recommend DC Law and in particular Samantha Haygarth who looked after my sale. She was so very a tentative and nothing was to much trouble and she was there when I needed a bit of reassurance. She is a credit to her firm

Peter J Bradshaw

19 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Peter,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Cheryl England and the whole team

Cheryl England and the whole team have been fully supportive throughout this difficult time.

Everyone was very professional and always happy to answer questions.

17 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Sharon,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Cheryl.

Kind regards,
DC Law

Rated 5 out of 5 stars

Good communication and helpful service…

Good communication and helpful service from all at DC Law. A big thanks to Shirena.

17 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Andrew,

Thank you so much for sharing your experience with others, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

DC Law review

This was the first time I had sold a property, so I was very reliant on Natasha's expertise and guidance. She was great - patient, on top of the case and very responsive to all my queries.

16 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Natasha.

Kind regards,
DC Law

Rated 5 out of 5 stars

Marvellous service …

Buying and selling my houses has been so extraordinarily easy! The whole eway system is brilliant. Nasir, my Conveyancer, kept me posted and was very patient with my queries too.

16 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Beverly,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with DC Law and we will be sure to pass the feedback on to Nasir.

Kind regards,
DC Law

Rated 1 out of 5 stars

I would not use DC Law again for moving…

I would not use DC Law again for moving or any other service, nor would I recommend them due to poor communication, slow response times, and difficulty getting phone responses. They only provided us with information after we actively pursued it.

26 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for bringing this to our attention. At DC Law we take all feedback very seriously and would like to investigate this further for you. Trustpilot have contacted you on our behalf to request further details.
Please could you respond to Trustpilot with your full name, address and case-reference number and we can look into this matter for you.

Kind regards,
DC Law

Rated 5 out of 5 stars

5* Service provided by Charley Stapleton

It is often said that buying a house is one of the most stressful experiences in life, I can honestly say for myself and my family this isn't the case. Charley Stapleton has been our conveyancer for the majority of the process (thanks also to Emma Doig in the initial stages) due to workload Charley took over our case and she has consistently been professional, responsive and very good at explaining things to me. Any questions i have had she has been happy to explain and put my mind at ease. We exchanged yesterday very quickly and will move into our forever home on the 26.06.26. Just over two months from offer to completion! Wow! On behalf of my family and myself, thank you very much for the excellent service you have provided Charley, you are a credit to DC Law. I wont hesitate to recommend you and your company to others.

13 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Tom,

Thank you for reviewing the service and taking the time to leave such a glowing review. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

We're first time buyers and Harry…

We're first time buyers and Harry Cotton was our Conveyancer. He was absolutely superb throughout the entire process. He contacted us frequently with updates and general courtesy calls, explained everything in detail to us and was very approachable, professional and friendly throughout. He worked tirelessly to achieve our desired completion date and was always reachable. His frequent communication really helped alleviate the stress of the process. We can't thank him enough! Would highly recommend to anyone 👌

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Tony,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law and we will be sure to pass the feedback on to Harry.

Kind regards,
DC Law

Rated 5 out of 5 stars

DC Law worked hard for completion

Finally completed the sale of my late father’s house.
Cheryl worked hard for my case and finally we got to the end, took longer than expected but that was down to many factors.
Thank you Cheryl for all your work and help.

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Paul,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with DC Law and we will be sure to pass the feedback on to Cheryl.

Kind regards,
DC Law

Rated 5 out of 5 stars

Keran was excellent at handling my late…

Keran was excellent at handling my late fathers property,everything went smoothly,would highly recommend.

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Caroline,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Excellent service

With the fact that we were a long distance apart, Nasreen Akhtar handling of the sale of the flat was extremely good. I was kept fully informed of progress and the steps were clearly explained so I knew what was going on. I could not have asked for better.

11 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Paul,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with Premier Property Lawyers, and we will be sure to pass the feedback on to Nasreen.

Kind regards,
DC Law

Rated 5 out of 5 stars

An easy experience

Sonia Jutla was a great. She was responsive and very proactive at every stage of our house buying process. When things slowed down she ensured she was chasing at all time to get the purchase completed.

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

1st a thank you nasreen.

1st a thank you nasreen.
For speaking to me like im a real person and talking me though what I had to do AND being understanding when I did it a wee bit wrong but most important laughing with me . Only have ONE but not everyone has a printer or access to one .

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Isobel,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

I found Cheryl England to be very…

I found Cheryl England to be very professional in handling the sale of my late father Mr. Landell estate.
She was very courteous and exercised a great deal of patience when responding to my numerous questions.
my siblings and I very much appreciated having her dealing with our case. As executor I found her to be extremely helpful.

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Ann-Marie,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Cheryl.

Kind regards,
DC Law

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