Nasreen Akhtar has worked tirelessly on my behalf to achieve completion for a property being sold as part of probate. Professional whilst still being friendly Ms Akhtar always kept me fully informed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
For two decades, DC Law has been providing a client-focused, nationwide service across its three UK offices. Courtesy of expert teams of solicitors, licensed conveyancers and legal executives, our clients are able to enjoy a supportive service focused on making every step of their home move matter as refreshingly straightforward as it can be.
Contact info
Southport Business Park, Wight Moss Way, PR8 4HQ, Southport, United Kingdom
- 01704 511 300
- info@dclaw.co.uk
- www.dclaw.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What is wrong with this company ?
What is wrong with this company ?? !!
DC LAW is providing conveyancing service for my daughter
I am asked for documents proving that my support for her house purchase is legitimate
Despite sending information requested several times, each time I send, about 1 or 2 weeks later I am asked again to send the documents
This has been the experience of EVERYONE involved in this house purchase -
There is something very wrong with the way that this company responds to their customers - the general sense is that No-One is really doing anything much to keep on top of things !
Sometimes light touch is acceptable where the charges are low - but in this case charges are high - with no benefit ( in terms of customer service )
I have used online conveyancing services myself to buy and sell several houses and have generally found the service provided, acceptable
- I have not used DC LAW - and I would not recommend that anyone else used DC LAW if they need a sense that someone is on top of things and working on their behalf

Reply from DC Law
As easy as possible…
My sister and I have just completed on the sale of our late Mum’s home via DC Law. As part of managing the closure of her estate, our probate partner recommended using DC Law for the sale of Mum’s house.
Firstly, thank you to Kayleigh Bennett at DC for helping us get through a sale which was tricky and time-consuming at times (for reasons outside of DC Law’s control). Kayleigh’s timely communication and attention to detail was much appreciated.
The mostly online process provided by DC Law worked well, enabling us to respond swiftly and effectively to any queries, with any emails around any specifics responded to swiftly.
It’s never easy selling the home of two much-loved parents. DC Law made it as straightforward as it was ever going to be, thank you.

Reply from DC Law
Excellent service from beginning to the…
Excellent service from beginning to the end. Sonia Jutla was so supportive all the way through, with all my requests and questions. She replied straight away.
I would recommend DC Law and Sonia Jutla. If you need to use their service.

Reply from DC Law
Nasreen Akhtar has been a superstar in…
Nasreen Akhtar has been a superstar in this procedure. Kept me informed regularly explaining all procedures in simple understandable language. She is so friendly on phone and patient.I have thanked Nasreen personally but saying thanks is to easy. Nasreen is a person who cares and it showed every time we spoke.Thanks again Nasreen. Dave Heesom.

Reply from DC Law
Great service
We couldn't be happier with the service provided by DC Law on both the sale of our house and then the purchase of our bungalow. Our contact for both was Liam Ryan, who was always available to answer any queries and made both the the sale and purchase very smooth transactions. He was always polite, helpful and ready to give advice when needed.

Reply from DC Law
The solicitor in charge of the sale of my father's house.
The solicitor in charge of the conveyancing process for my father's house was very professional and courteous in all her dealings with me. She worked conscientiously to overcome numerous difficulties in completing the sale and was always willing to keep me informed via telephone or e-mail of how things were going. It was a pleasure to deal with her.

Reply from DC Law
Completely incompetent
I had issues all way through the process, getting responses to queriesvia email or telephone. I was selling the property for my father via POA, at the 11 hour they were asking for information and evidence that should have been requested in the first few weeks. This held everything up, all the other buyers and sellers in the chain were ready to exchange contracts at 9.30 on the day before completion. DCLaw were requesting fundamental evidence from me at 2 pm regarding my father's 'capacity' and the validity of my POA. This should have been one of the first things to be checked. This caused so much stress to everyone in the chain, including myself. It did get sorted but they really need to get their act together and realise that they are dealing with real people, who have paid for removal services, have family members booking days off work and have a window of opportunity to move. Very shoddy service and I would never recommend.

Reply from DC Law
Not terrible, but not great either
Very slow indeed to say there was no chain and a cash buyer. Took 6 months to complete from when probate was granted. Communication wasn't easy either. Impossible to call conveyancer on phone. My buyer threatened to pull out as it was taking so long. On the plus side, my conveyancer answered my queries in a helpful manner if I emailed her, and when she called me she was very professional and pleasant.

Reply from DC Law
What can I say about Sonia Jutla she…
What can I say about Sonia Jutla she has been amazing. We had such a long difficult sale and Sonia worked so hard to get us exchanged when it didn't look like it was going to happen. Sonia went above and beyond and we are so grateful. Thanks so much Sonia!

Reply from DC Law
5 star review!
Dealing the the loss of a parent and then having to arrange and manage a property sale to run alongside, is as you can imagine, tough.
However, from day 1 of the process through to the final completion, I have been overwhelmed by the level of support and communication that I have received from DC Law, and specifically, my point of contact, Lisa Rimmer.
I'm sure that the process throughout hasn't always been seamless, however, for myself and my brother, who were joint executives on the probate sale of our late Mothers property, it certainly appeared to be that way and frankly, that was down to the efforts in particular of Lisa.
I would highly recommend DC Law to anyone, 100%

Reply from DC Law
I worked with Megan Koxha on this house…
I worked with Megan Koxha on this house sale.
This was a difficult sale s it involved probate and the house i was selling is 250 mile from my home address.
Megan guided me through a large number of complicated scenario's, most of which could not be completed without her help.
The house had belonged to my niece who had passed away. obviously this was a difficult time for me but Megan not only helped in the legal operation but also her kindness truly helped me through this difficult time. Megan has such a bright and bubbly telephone manner it was a joy talking to her.

Reply from DC Law
Excellent service
This whole process has been handled very efficiently and professionally by DC Law. In particular I can’t praise Nasir highly enough. Throughout the long process of our property purchase his attitude has been exemplary and very professional. He responded to emails promptly and sympathised with our frustration at the painfully slow progress of the vendor’s conveyancer. I would wholeheartedly recommend him to anyone needing someone to act for them in a property purchase.

Reply from DC Law
I would like to start by thanking Harry…
I would like to start by thanking Harry Sawbridge from DC Law for acting as my solicitor during the sale of my house.
Harry is extremely professional and his dedication to getting my sale from offer to completion has been second to none.
Harry was quick to answer any questions I had during the sale. Not only that, Harry kept me up to date during the whole process.
I would also like to thank Harry for bearing with me at times when I was stressed! Harry kept me calm, relaxed and reassured by explaining anything in the process that I didn't understand. Thank you.
DC Law website is first class. You have your own portal clearly showing what stage your sale is at. It is the one stop portal for all of you paperwork to read and reply to.
You can clearly see every email and phone call made between DC Law and the other relevant parties.
I would highly recommend using DC Law for the sale of your property.

Reply from DC Law
Had a really good experience with DC…
Had a really good experience with DC Law. Harry Cotton my conveyancer was super helpful and was always happy to help me with any questions I was unsure of and made the experience unstressful for myself. Highly recommend this company

Reply from DC Law
good communication throughout
Hollie Pomford and Caitlin Hall were brilliant throughout the whole process and very patient as we had 2 other sales fall through, it was 3rd time lucky, Thank you both

Reply from DC Law
Thank you nikki for everything you have…
Thank you nikki for everything you have done for me you helped me alot thank you once again

Reply from DC Law
What a star!
We really appreciated Caitlin Hall’s patience and kindness at a difficult time when we lost the bungalow we were buying and within the same hour had the purchaser of our house say they would reduce their offer price if we didn’t exchange on that same day. They also advised the following day their would reduce their offer price if we didn’t agree to move on the 27th May when we could only get removers for the 28th!
Throughout this Caitlin was very professional and ‘feisty’ on our behalf which we really needed at the time. She explained queries we had with the online Simplify system and navigated us through a sudden split purchase with us being ‘propertyless’ for one month staying with friends until we could complete on another bungalow.
This will be the last property we buy and is our forever home but we would not hesitate to recommend Caitlin Hall to other friends for conveyancing services.
We look forward to this Friday when we collect the keys!

Reply from DC Law
Very poor
Very poor. Not answering phone , messages left no return calls .my house dragging on to 3 months don't seem any further on , looks like losing sale.

Reply from DC Law
Nasreen Akhtar was always helpful and…
Nasreen Akhtar was always helpful and polite, if there was anything that we could not understand she always took time to explain things to us.
Nasreen deserves the 5 star rating given.

Reply from DC Law
Nikki Rimmer was a professional but…
Nikki Rimmer was a professional but also very understanding in a sensitive manner. Providing me time to grieve but also to understand the system. Nikki was always available and would be able to answer all questions I asked. I have only positive experiences of DCLaw as a company . I’d always recommend them.

Reply from DC Law
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







