DC Law Reviews 

10,097
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 862 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, dedicated, and helpful staff, ensuring pleasant and supportive interactions. The service is frequently described as exceptional, efficient, and smooth, with many appreciating clear communication, a proactive approach, and quick responses to queries. However, some customers also noted significant difficulties with communication and responsiveness. People reported ignored calls and emails, a lack of consistent updates, and very slow responses from their conveyancers. This often led to frustration, delays in property transactions, and a feeling of being unsupported during stressful processes.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting many individuals for their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, often praising staff for being helpful,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating quick responses to... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers praising clear and frequent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nasreen Akhtar has worked tirelessly on my behalf to achieve completion for a property being sold as part of probate. Professional whilst still being friendly Ms Akhtar always kept me fully informed... See more

Rated 5 out of 5 stars

From start to finish, dealing with DC Law has been exceptional. During a 6 month period, I bought and sold 3 times when sales fell through. Samantha Haygarth who was acting for me worked tirelessly to... See more

Company replied

Rated 5 out of 5 stars

Kayleigh Bennett is hands-down the most proactive, sharp, and dedicated conveyancer we have ever worked with. Faced with a tight tenancy deadline, and massive delays from the seller's solicitors right... See more

Company replied

Rated 5 out of 5 stars

Nasreen Akhtar has been nothing less than excellent. Throughout the many months of dealing with my late brother's estate she has been very informative by phone and email. She explained all the legal... See more

Company replied


Company details

  1. Conveyancer
  2. Lawyer

Written by the company

For two decades, DC Law has been providing a client-focused, nationwide service across its three UK offices. Courtesy of expert teams of solicitors, licensed conveyancers and legal executives, our clients are able to enjoy a supportive service focused on making every step of their home move matter as refreshingly straightforward as it can be.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(10,097)

788 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What is wrong with this company ?

What is wrong with this company ?? !!

DC LAW is providing conveyancing service for my daughter

I am asked for documents proving that my support for her house purchase is legitimate

Despite sending information requested several times, each time I send, about 1 or 2 weeks later I am asked again to send the documents

This has been the experience of EVERYONE involved in this house purchase -

There is something very wrong with the way that this company responds to their customers - the general sense is that No-One is really doing anything much to keep on top of things !

Sometimes light touch is acceptable where the charges are low - but in this case charges are high - with no benefit ( in terms of customer service )

I have used online conveyancing services myself to buy and sell several houses and have generally found the service provided, acceptable

- I have not used DC LAW - and I would not recommend that anyone else used DC LAW if they need a sense that someone is on top of things and working on their behalf

30 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Stewart,

Thank you for bringing this to our attention.We strive to deliver the best experience possible and are disappointed that you feel that this has not been the case.
As you are not our client, we are unable to discuss this case with you or address this any further.

Kind regards,
DC Law

Rated 5 out of 5 stars

As easy as possible…

My sister and I have just completed on the sale of our late Mum’s home via DC Law. As part of managing the closure of her estate, our probate partner recommended using DC Law for the sale of Mum’s house.

Firstly, thank you to Kayleigh Bennett at DC for helping us get through a sale which was tricky and time-consuming at times (for reasons outside of DC Law’s control). Kayleigh’s timely communication and attention to detail was much appreciated.

The mostly online process provided by DC Law worked well, enabling us to respond swiftly and effectively to any queries, with any emails around any specifics responded to swiftly.

It’s never easy selling the home of two much-loved parents. DC Law made it as straightforward as it was ever going to be, thank you.

22 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Jon,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law and we will be sure to pass the feedback on to Kayleigh.

Kind regards,
DC Law

Rated 5 out of 5 stars

Excellent service from beginning to the…

Excellent service from beginning to the end. Sonia Jutla was so supportive all the way through, with all my requests and questions. She replied straight away.
I would recommend DC Law and Sonia Jutla. If you need to use their service.

1 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Jennifer,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Nasreen Akhtar has been a superstar in…

Nasreen Akhtar has been a superstar in this procedure. Kept me informed regularly explaining all procedures in simple understandable language. She is so friendly on phone and patient.I have thanked Nasreen personally but saying thanks is to easy. Nasreen is a person who cares and it showed every time we spoke.Thanks again Nasreen. Dave Heesom.

30 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Dave,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law and we will be sure to pass the feedback on to Nasreen.

Kind regards,
DC Law

Rated 5 out of 5 stars

Great service

We couldn't be happier with the service provided by DC Law on both the sale of our house and then the purchase of our bungalow. Our contact for both was Liam Ryan, who was always available to answer any queries and made both the the sale and purchase very smooth transactions. He was always polite, helpful and ready to give advice when needed.

23 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Angie,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Liam and Ruby.

Kind regards,
DC Law

Rated 5 out of 5 stars

The solicitor in charge of the sale of my father's house.

The solicitor in charge of the conveyancing process for my father's house was very professional and courteous in all her dealings with me. She worked conscientiously to overcome numerous difficulties in completing the sale and was always willing to keep me informed via telephone or e-mail of how things were going. It was a pleasure to deal with her.

27 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Graham,

Thank you for reviewing the service and taking the time to leave your feedback, we realyy do appreciate it.

Kind regards,
DC Law

Rated 1 out of 5 stars

Completely incompetent

I had issues all way through the process, getting responses to queriesvia email or telephone. I was selling the property for my father via POA, at the 11 hour they were asking for information and evidence that should have been requested in the first few weeks. This held everything up, all the other buyers and sellers in the chain were ready to exchange contracts at 9.30 on the day before completion. DCLaw were requesting fundamental evidence from me at 2 pm regarding my father's 'capacity' and the validity of my POA. This should have been one of the first things to be checked. This caused so much stress to everyone in the chain, including myself. It did get sorted but they really need to get their act together and realise that they are dealing with real people, who have paid for removal services, have family members booking days off work and have a window of opportunity to move. Very shoddy service and I would never recommend.

25 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for bringing this to our attention. We are always disappointed when customers are not satisfied with our service and we would like to investigate this further for you.
Thank you for supplying your case-reference number, this will enable us to locate your case and escalate the issues that you have raised.

Kind regards,
DC Law

Rated 2 out of 5 stars

Not terrible, but not great either

Very slow indeed to say there was no chain and a cash buyer. Took 6 months to complete from when probate was granted. Communication wasn't easy either. Impossible to call conveyancer on phone. My buyer threatened to pull out as it was taking so long. On the plus side, my conveyancer answered my queries in a helpful manner if I emailed her, and when she called me she was very professional and pleasant.

26 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Alison,

Thank you for bringing this to our attention. We strive to deliver the best experience possible and are disappointed that you feel that this has not been the case. We would like to investigate the issues that you have raised and Trustpilot have contacted you on our behalf to request further details.
If you could please respond to Trustpilot with your full name, address and case-reference number we will ensure that you are contacted with an update.

Kind regards,
DC Law

Rated 5 out of 5 stars

What can I say about Sonia Jutla she…

What can I say about Sonia Jutla she has been amazing. We had such a long difficult sale and Sonia worked so hard to get us exchanged when it didn't look like it was going to happen. Sonia went above and beyond and we are so grateful. Thanks so much Sonia!

26 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Amy,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with DC Law and we will be sure to pass the feedback on to Sonia.

Kind regards,
DC Law

Rated 5 out of 5 stars

5 star review!

Dealing the the loss of a parent and then having to arrange and manage a property sale to run alongside, is as you can imagine, tough.
However, from day 1 of the process through to the final completion, I have been overwhelmed by the level of support and communication that I have received from DC Law, and specifically, my point of contact, Lisa Rimmer.
I'm sure that the process throughout hasn't always been seamless, however, for myself and my brother, who were joint executives on the probate sale of our late Mothers property, it certainly appeared to be that way and frankly, that was down to the efforts in particular of Lisa.
I would highly recommend DC Law to anyone, 100%

20 March 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Lisa.

Kind regards,
DC Law

Rated 5 out of 5 stars

I worked with Megan Koxha on this house…

I worked with Megan Koxha on this house sale.
This was a difficult sale s it involved probate and the house i was selling is 250 mile from my home address.
Megan guided me through a large number of complicated scenario's, most of which could not be completed without her help.
The house had belonged to my niece who had passed away. obviously this was a difficult time for me but Megan not only helped in the legal operation but also her kindness truly helped me through this difficult time. Megan has such a bright and bubbly telephone manner it was a joy talking to her.

25 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Michael,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Megan.

Kind regards,
DC Law

Rated 5 out of 5 stars

Excellent service

This whole process has been handled very efficiently and professionally by DC Law. In particular I can’t praise Nasir highly enough. Throughout the long process of our property purchase his attitude has been exemplary and very professional. He responded to emails promptly and sympathised with our frustration at the painfully slow progress of the vendor’s conveyancer. I would wholeheartedly recommend him to anyone needing someone to act for them in a property purchase.

25 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Martin,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

I would like to start by thanking Harry…

I would like to start by thanking Harry Sawbridge from DC Law for acting as my solicitor during the sale of my house.

Harry is extremely professional and his dedication to getting my sale from offer to completion has been second to none.

Harry was quick to answer any questions I had during the sale. Not only that, Harry kept me up to date during the whole process.

I would also like to thank Harry for bearing with me at times when I was stressed! Harry kept me calm, relaxed and reassured by explaining anything in the process that I didn't understand. Thank you.

DC Law website is first class. You have your own portal clearly showing what stage your sale is at. It is the one stop portal for all of you paperwork to read and reply to.

You can clearly see every email and phone call made between DC Law and the other relevant parties.

I would highly recommend using DC Law for the sale of your property.

24 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Mark,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Harry.

Kind regards,
DC Law

Rated 5 out of 5 stars

Had a really good experience with DC…

Had a really good experience with DC Law. Harry Cotton my conveyancer was super helpful and was always happy to help me with any questions I was unsure of and made the experience unstressful for myself. Highly recommend this company

19 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Ross,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

good communication throughout

Hollie Pomford and Caitlin Hall were brilliant throughout the whole process and very patient as we had 2 other sales fall through, it was 3rd time lucky, Thank you both

22 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Brian,

Thank you so much for sharing your experience with others, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Thank you nikki for everything you have…

Thank you nikki for everything you have done for me you helped me alot thank you once again

24 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Wendy,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

What a star!

We really appreciated Caitlin Hall’s patience and kindness at a difficult time when we lost the bungalow we were buying and within the same hour had the purchaser of our house say they would reduce their offer price if we didn’t exchange on that same day. They also advised the following day their would reduce their offer price if we didn’t agree to move on the 27th May when we could only get removers for the 28th!

Throughout this Caitlin was very professional and ‘feisty’ on our behalf which we really needed at the time. She explained queries we had with the online Simplify system and navigated us through a sudden split purchase with us being ‘propertyless’ for one month staying with friends until we could complete on another bungalow.

This will be the last property we buy and is our forever home but we would not hesitate to recommend Caitlin Hall to other friends for conveyancing services.

We look forward to this Friday when we collect the keys!

24 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Nicolette,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Caitlin.

Kind regards,
DC Law

Rated 1 out of 5 stars

Very poor

Very poor. Not answering phone , messages left no return calls .my house dragging on to 3 months don't seem any further on , looks like losing sale.

24 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Ian,

Thank you for bringing this to our attentiont Premier Property Lawyers we take all feedback very seriously and would like to investigate this further for you. Trustpilot have contacted you on our behalf to request further details.
Please could you respond to Trustpilot with your full name, address and case-reference number and we can look into this matter for you.

Kind regards,
DC Law

Rated 5 out of 5 stars

Nasreen Akhtar was always helpful and…

Nasreen Akhtar was always helpful and polite, if there was anything that we could not understand she always took time to explain things to us.
Nasreen deserves the 5 star rating given.

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Nikki Rimmer was a professional but…

Nikki Rimmer was a professional but also very understanding in a sensitive manner. Providing me time to grieve but also to understand the system. Nikki was always available and would be able to answer all questions I asked. I have only positive experiences of DCLaw as a company . I’d always recommend them.

22 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Nina,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

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