Dbackdrop Reviews 

441
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the materials, noting that the fabric has a nice weight, hangs perfectly, and produces crisp, vibrant photos for various events. Buyers also appreciate the straightforward online ordering experience, beautiful visual results, and helpful support teams that quickly resolve questions. However, some people mentioned that shipping and delivery processes can occasionally take longer than expected or experience minor tracking delays. Some reviewers were not happy with unexpected print discrepancies, noting occasional color differences or designs that looked darker than anticipated compared to website pictures.

What people talk about most

Product

Users describe ambiguous feelings about the product, as while many reviewers praised the vibrant colors,... See more

Quality

Consumers find quality to be positive, highlighting crisp images, vibrant colors, and durable materials that... See more

Order

Customers had ambiguous experiences with order processes, noting that online ordering was easy and products... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping and timely... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the efficient support, amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The fabric quality was excellent. Should be useable for years to come. From purchase to delivery it seemed to take a long time—about 2 1/2 weeks. I was a little disappointed in the design I chose as i... See more

Rated 4 out of 5 stars

The final product is great but it came after the event! This is the second time that I pay express shipping fees but between the printing and the expedition, a delay occurs! Otherwise great product!

Rated 5 out of 5 stars

I have purchased as of recently two backdrops from DBackdrop. Both backdrops are very elegant in their design. These were purchased as Fine Art backdrops. I see visions as to the end product before I... See more

Rated 5 out of 5 stars

I was looking for a high quality decoration for a high school dance. The plastic backdrops just were not giving me the elevated look I wanted. I cannot even begin to explain what a beautiful backdrop... See more


Company details

  1. Photography Service

Written by the company

Dbackdrop is an online company that provides photography backdrops with reasonable price and excellent service.


Contact info

4.1

Great

TrustScore 4 out of 5

441 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(441)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

I have purchased as of recently two…

I have purchased as of recently two backdrops from DBackdrop. Both backdrops are very elegant in their design. These were purchased as Fine Art backdrops. I see visions as to the end product before I begin shooting these portraits. DBackdrop delivers just what I am looking for in my vision. And in the quality of craftmanship. They meet customers' needs and deliver these items in a timely manner. Will definitely buy again from this company. William Carter.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Bleach marks on fabric

I don't believe their posititive reviews. The two backdrops we received were terrible quality. You would get better buying a bed sheet. On top of it, there were at least 20 bleach marks or something similar. Unusable. We had to pay for postage to return items in order to get a refund. Will be waiting for a refund for quite some time I imagine. Typical rogue company.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a Backdrop

Ordered a Backdrop. Image is not sharp and vibrant. Sent email and haven’t received a response.

17 November 2025
Dbackdrop logo

Reply from Dbackdrop

We didn't receive your email, please check your email address, we contacted you

Rated 1 out of 5 stars

Poor communictions

Poor communictions, the company used to deliver UniUni tracking site was worthless and unreliable. When the tracking site showed the package was in the city it was to be delivered to at 10am on Nov 26th and had not been delivered to me I contacted UniUni's customer service to remind them that the package was being delivered to a business that closed at 5pm and if the package were to be delivered after that time or another day to please call me cell number and the delivery could be left at front door and I would pickup package. The customer service representative assured me that he would provide my number to delivery driver. I never received a call and the package wasn't delivered. I also advised customer service representative if package isn't received by Nov 28th I couldn't use item. On Nov 28th, the tracking site stated a falied delivery attempt was made, which my companies security cameras show no one attempted to deliver my package. When I used UniUni's chat feature on Dec 1st to update delivery it stated Due to multiple delivery failures, the parcel is on its way back to the UniUni warehouse. Again, our security cameras do not show any delivery attempt(s) and the tracking site only stated one attempt. Yesterday, Dec 1st @ 10am I replied to an older email from DBackdrop that I needed a refund for my order and left additional information, I have not recieved a response to that email.

18 November 2025
Rated 5 out of 5 stars

Excellent Quality

I am very impressed with the quality of this backdrop compared to cheaper ones I have purchased elsewhere in the past.

17 November 2025
Rated 5 out of 5 stars

A slight mix up. No problem.

We ordered two specific backdrops. However, we had the sizes and specifications mixed up. A quick email to support after purchase about the mix up and they altered the order perfectly to what we needed. Very thankful for their support team!

17 November 2025
Rated 1 out of 5 stars

The backdrop looks Beautiful on the…

The backdrop looks Beautiful on the website. However, is not the same as pictured upon receipt.
I am very disappointed. The coloring is different, it looks VERY DARK!

I ordered the backdrop for my organizations 15th Anniversary Holiday Party. I am returning the item when a suitable replacement is found. In my opinion, I feel the backdrop was completely misrepresented!

21 October 2025
Rated 5 out of 5 stars

This background is beautiful

This background is beautiful and very easy to shoot.
The material needs ironed or steamed before using which is always true with backgrounds.
Great product and have ordered others before and will order more when need be.

21 October 2025
Rated 4 out of 5 stars

The fabric quality was excellent

The fabric quality was excellent. Should be useable for years to come. From purchase to delivery it seemed to take a long time—about 2 1/2 weeks. I was a little disappointed in the design I chose as it was a little too gray and black and not quite how the online picture depicted it. There’s no return policy so you have to be sure of what you want.

14 October 2025
Rated 1 out of 5 stars

Horrible coloring- no full refund

The backdrop I purchased had absolutely horrible coloring. The snow was gray and black with shadows, however, as advertised on the website the snow was white. I am not even given the option for a full refund after being completely disappointed. I will never purchase from here again.

21 October 2025

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