There was little to no communication about where my item was. I never received an email that it was shipped, and it also took almost 2 weeks to arrive in spite of paying for rush shipping. However, th... See more
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Review summary
Created with AI, based on recent reviews
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The fabric quality was excellent. Should be useable for years to come. From purchase to delivery it seemed to take a long time—about 2 1/2 weeks. I was a little disappointed in the design I chose as i... See more
I have purchased as of recently two backdrops from DBackdrop. Both backdrops are very elegant in their design. These were purchased as Fine Art backdrops. I see visions as to the end product before I... See more
I was looking for a high quality decoration for a high school dance. The plastic backdrops just were not giving me the elevated look I wanted. I cannot even begin to explain what a beautiful backdrop... See more
Company details
Written by the company
Dbackdrop is an online company that provides photography backdrops with reasonable price and excellent service.
Contact info
United States
- service@dbackdrop.com
- www.dbackdrop.com
4.0
Great
452 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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Backdrop turned out great
Backdrop turned out great, shipping was on time, and customer service was great.
2 March 2026
While the customer service was…
While the customer service was responsive, a piece arrived broken and the solution was to pay for a new frame through another vendor and then be reimbursed for the purchase.
16 February 2026
So my first time ever making a black…
So my first time ever making a black drop or doing a backdrop I have to say the customer service is outstanding. I made a mistake on the sizing and the person resized it for me automatically and did email me as well so 100% five stars for customer service where I feel they’re lacking is in the quality of the print itself The ink absorbed into the material and is a lot lighter in color than I would’ve expected. I would almost wish that they offer a vinyl backdrop verse a material like cotton backdrop. Other than that, I would definitely recommend them. Maybe I did something wrong, but I’m just a little disappointed in the overall print itself.
16 February 2026
I've asked for a refund and shipping…
I've asked for a refund and shipping address and have not heard back.
16 February 2026
Reply from Dbackdrop
Hello, we have already contacted you by email. Please check your mailbox.Please don't worry, we'll try our best to help you to solve this issue
Good quality. Discount coupons are available online.
The backdrop is very nice and will serve my organization's needs well. I could not make my promised 15% code work when I went to order, so I went online and found a 30% discount that DID work, so I'm happy.
16 February 2026
Looks Are Deceiving
The backdrop I received was not nearly as beautiful as they make it look on line, The colors on the website were brilliant, and the one they sent is mostly brown. I’ve emailed them several times and never got a response.
Really disappointing. Would NOT recommend!!!
16 February 2026
Customer service is awful I have been…
Customer service is awful I have been trying to return an item for 3 weeks now. I barely get a response and not helpful at all
21 January 2026
Bought 3 "Wizard of Oz" Backdrops for a…
Bought 3 "Wizard of Oz" Backdrops for a Middle School Production of Wizard of Oz,they worked great and filled the space we needed!
20 January 2026
Definitely worth it. The only backdrop company you’ll ever need!
As a professional photographer I can stress enough how amazing these backdrops are. I bought one of their designs last year. A 10x20. The biggest size possible. It was great. I had AI make me a custom backdrop which I ran through another program to upscale the quality. Then the sent it to Dbackdrop for my second order. Another 10x20 print. I just got it today and I am blown away by the quality. Also their customer service is quick and helpful. This is an A+ company all around. We need more businesses at this scale of good customer service, good prices, and great products.
8 February 2026
Unprompted review
Excellent service
Great communication with what I wanted. Good value and fast delivery.
Excellent backdrop. Will certainly use them again.
21 January 2026
Support is awesome!
What I like about this company is that the backgrounds are beautiful and they come in a timely manner.
Support will reach out to you if they see an issue or have a question, even on a weekend.
Thanks Lisa!!
20 January 2026
Unprompted review
The product ended up being really good…
The product ended up being really good and arrived in a decent amount of time with the expedited shipping, but I didn't get a proof and I wasn't able to communicate with the company.
21 January 2026
I ordered this for our organization ..
I ordered this for our organization ... they're happy with what they received and are anxious for our next event.
20 January 2026
Timely Delivery and Quality
20 January 2026
Material and photo are extremely poor…
Material and photo are extremely poor quality and look nothing like the online picture.
It is fraudulent advertising of the merchandise and they make it impossible to return.
DO NOT PURCHASE FROM THIS WEBSITE!!!
19 January 2026
Dbackdrop material feels good and looks…
Dbackdrop material feels good and looks great!!! The backdrops look very, very elegant! I have ordered backdrops from other company; however, the DBackdrop’s backdrops are first class!
27 January 2026
Unprompted review
Product is Good
The product arrived and is exactly what I purchased.
Shipping was very slow. Needs improvement.
20 December 2025
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