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Data Powertools Ltd Reviews 1,653

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the helpfulness and friendliness of the staff who go above and beyond to ensure customers find exactly what they need. Many consumers highlight the competitive prices and the excellent product knowledge of the team, which helps in making informed purchasing decisions. The service is consistently described as amazing, with fast delivery and an easy-to-use website contributing to a smooth overall experience. Customers are also very pleased with the quality and range of products available, often returning for future purchases. However, some people were dissatisfied with their experience, reporting issues such as receiving wrong items or incorrect deliveries, and feeling brushed off by the company. A few other people also felt that the service was poor and that prices were not always competitive, finding tools elsewhere for significantly less.

What people talk about most

Product

Users describe positive interactions with product, often highlighting competitive pricing and fast delivery.... See more

Delivery service

People report positive experiences with delivery service, frequently praising fast and speedy delivery, with... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, product knowledge,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and promptness, with... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting competitive and good prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What amazing customer service!!! I ordered a drill which came extremely quickly, I had ordered the wrong drill by mistake and without hesitation the correct drill was ordered and delivered I will, fro... See more

Company replied

Rated 5 out of 5 stars

Purchased a Hikoki Brad Nailer form this Independant family owned buisness,Louisa,Nick and James went above and beyond normal courtesy,personal phone call when I queried the correct nails to use.... See more

Company replied

Rated 5 out of 5 stars

Data Power Tools in Cardiff is hands-down the best place for tools and equipment in South Wales. Their range is incredible—from power tools and accessories to top-tier industrial gear—and everything i... See more

Company replied

Rated 5 out of 5 stars

My son and I have been scouring the internet researching and shopping for a best deal on a Milwaukee Packout set. I wish I saved myself hours of scrolling and went into branch sooner. We had t... See more

Company replied



Company details

  1. Tool Store
  2. Fastener Supplier
  3. Home Improvement Store
  4. Protective Clothing Supplier
  5. Safety Equipment Supplier
  6. Tool Repair Shop

Written by the company

"Established in 1969, Data Powertools Ltd has grown from a small power tool repair center into a trusted retailer and service provider for power tools, hand tools, woodworking, and metalworking machinery. Over the years, we’ve built our reputation on delivering high-quality products, exceptional customer care, and expert service, refusing to compromise by stocking cheap imports or inferior brands. At Data Powertools, we go beyond just power tools. Our diverse product range includes hand tools, machinery, fixings and fastenings, tooling and accessories, health and safety equipment, workwear, and janitorial supplies. By acquiring and merging with similar companies, we’ve expanded to meet the needs of professionals across industries like construction, woodworking, metalworking, and engineering. We proudly serve local authorities, educational institutions, serious hobbyists, and DIY enthusiasts. Our commitment to being a true ‘one-stop shop’ extends beyond products. We provide technical advice, practical solutions, spare parts, in-house repairs, product training, and safety certifications. Whether you’re a professional tradesperson or a passionate DIYer, you’ll find everything you need under one roof, backed by the knowledge and support of our expert team. With over 50 years of experience, Data Powertools remains dedicated to helping our customers succeed with top-quality tools, machinery, and unmatched service. #MoreThanPowertools"

Quality tools from quality brands!

Written by the company

The Team to Trust!
We pride ourselves on customer service and our reputation! Our friendly customer service team are always on hand ready to to give product advice and ready to help our valued customers resolve issues.

Fast shipping!

Free deliveries for orders over £50 ex vat on our website

Free deliveries for orders over £50 ex vat on our website
Hassle free returns!

Contact info

Promotion box for Data Powertools Ltd

FREE NEXT DAY DELIVERY

GB orders over £50 ex vat before 3pm weekdays


4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Good service from Vendor, poor delivery

Happy with the service provided by Data Powertools however the delivery took 4 days to arrive and no option to improve. This is discounting the fact that it stretched over a weekend. DPD Local used. We have deliveries to our plant everyday by DPD and delivery was made outside standard working hours beyond 5.00pm. For a business this is not really acceptable

30 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Hi Steven,

Thanks for taking the time to leave us a review, We will take your feedback on-board and rise this issue with DPD. We are always looking to improve our service. Once again thanks very much for your order.

Regards,

DPT

Rated 5 out of 5 stars

Had a problem with a broken switch on…

Had a problem with a broken switch on my Record power bench drill Phil from Data power tools sorted this very quickly for me a great company to deal with will definitely recommend

8 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks Elizabeth for your great review, customer service is our number one priority.

Regards,

DPT

Rated 5 out of 5 stars

Delivered on time

Delivered on time, packed perfectly no hassle .

22 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for your great review and order!

Regards,

DPT

Rated 5 out of 5 stars

2 x Hikoki slim batteries

I bought 2 Hikoki slim Batteries,(1x4amp & 1x2amp),from Data Power Tools and was very impressed at the quality and prices they offer and a quick Turnaround/Delivery time. Would recommend. 5 stars.

21 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for your kind review Barry!

Regards,

DPT

Rated 5 out of 5 stars

Purchased a product on line

Purchased a product on line, found there was a fault with the product DATA Powertools resolved the issue immediately and exchanged the items in store. Great Service

14 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for your five star review Robert!

Regards,

DPT

Rated 5 out of 5 stars

Quick

Quick, efficient and the guys couldn't do enough for me. Well recommended.

7 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks Gareth!

Regards,

DPT

Rated 5 out of 5 stars

Brilliant service

Brilliant service, prompt delivery

4 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Cheers for the five star review Lee! Thanks once again for your order.

Regards,

DPT

Rated 3 out of 5 stars
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Glad you were happy with the service. For future reference if you want to stop businesses from sending review invitations using Trustpilot services, you can do so via the unsubscribe link in the review invitation email. When you click on the unsubscribe link you'll have two options — unsubscribe from future review invitations from the specific business that sent you the invitation, or block review invitations from all businesses using Trustpilot. Thanks for your business. Much appreciated.

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