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Data Powertools Ltd Reviews 1,653

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the helpfulness and friendliness of the staff who go above and beyond to ensure customers find exactly what they need. Many consumers highlight the competitive prices and the excellent product knowledge of the team, which helps in making informed purchasing decisions. The service is consistently described as amazing, with fast delivery and an easy-to-use website contributing to a smooth overall experience. Customers are also very pleased with the quality and range of products available, often returning for future purchases. However, some people were dissatisfied with their experience, reporting issues such as receiving wrong items or incorrect deliveries, and feeling brushed off by the company. A few other people also felt that the service was poor and that prices were not always competitive, finding tools elsewhere for significantly less.

What people talk about most

Product

Users describe positive interactions with product, often highlighting competitive pricing and fast delivery.... See more

Delivery service

People report positive experiences with delivery service, frequently praising fast and speedy delivery, with... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, product knowledge,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and promptness, with... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting competitive and good prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What amazing customer service!!! I ordered a drill which came extremely quickly, I had ordered the wrong drill by mistake and without hesitation the correct drill was ordered and delivered I will, fro... See more

Company replied

Rated 5 out of 5 stars

Purchased a Hikoki Brad Nailer form this Independant family owned buisness,Louisa,Nick and James went above and beyond normal courtesy,personal phone call when I queried the correct nails to use.... See more

Company replied

Rated 5 out of 5 stars

Data Power Tools in Cardiff is hands-down the best place for tools and equipment in South Wales. Their range is incredible—from power tools and accessories to top-tier industrial gear—and everything i... See more

Company replied

Rated 5 out of 5 stars

My son and I have been scouring the internet researching and shopping for a best deal on a Milwaukee Packout set. I wish I saved myself hours of scrolling and went into branch sooner. We had t... See more

Company replied



Company details

  1. Tool Store
  2. Fastener Supplier
  3. Home Improvement Store
  4. Protective Clothing Supplier
  5. Safety Equipment Supplier
  6. Tool Repair Shop

Written by the company

"Established in 1969, Data Powertools Ltd has grown from a small power tool repair center into a trusted retailer and service provider for power tools, hand tools, woodworking, and metalworking machinery. Over the years, we’ve built our reputation on delivering high-quality products, exceptional customer care, and expert service, refusing to compromise by stocking cheap imports or inferior brands. At Data Powertools, we go beyond just power tools. Our diverse product range includes hand tools, machinery, fixings and fastenings, tooling and accessories, health and safety equipment, workwear, and janitorial supplies. By acquiring and merging with similar companies, we’ve expanded to meet the needs of professionals across industries like construction, woodworking, metalworking, and engineering. We proudly serve local authorities, educational institutions, serious hobbyists, and DIY enthusiasts. Our commitment to being a true ‘one-stop shop’ extends beyond products. We provide technical advice, practical solutions, spare parts, in-house repairs, product training, and safety certifications. Whether you’re a professional tradesperson or a passionate DIYer, you’ll find everything you need under one roof, backed by the knowledge and support of our expert team. With over 50 years of experience, Data Powertools remains dedicated to helping our customers succeed with top-quality tools, machinery, and unmatched service. #MoreThanPowertools"

Quality tools from quality brands!

Written by the company

The Team to Trust!
We pride ourselves on customer service and our reputation! Our friendly customer service team are always on hand ready to to give product advice and ready to help our valued customers resolve issues.

Fast shipping!

Free deliveries for orders over £50 ex vat on our website

Free deliveries for orders over £50 ex vat on our website
Hassle free returns!

Contact info

Promotion box for Data Powertools Ltd

FREE NEXT DAY DELIVERY

GB orders over £50 ex vat before 3pm weekdays


4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Only purchased this to put decorating…

Only purchased this to put decorating tools, it had a couple of rollers in, rollers frame, mini roller, about 4 filling knives, mastic gun and couple of other bits in it, nothing heavy at all. Used it the first time and the the hooks hook attach the shoulder strap to gave way pretty flimsy ao cannot use it as a holdall over shoulder now

19 November 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thank you for taking the time to leave your feedback. After reviewing the details of your comment, we believe there may have been a mix-up, as this order was not placed with us, and we do not stock the product in question.

We have attempted to reach out to you to explain the situation and clarify this misunderstanding, but we have not yet been able to connect. Please feel free to contact us directly at sales@datapowertools.co.uk, as we are committed to resolving any concerns as swiftly as possible.

Your satisfaction is very important to us, and we hope to clear up any confusion soon.

Regards,

DPT

Rated 5 out of 5 stars

Very positive review

From starting my order to receiving my items was very smooth. I was kept up to date every step of the way.
They rang me to inform me some of my items would be delivered later and they were.
Have shopped with Data power tools before and I will again. Thank you so much.

16 November 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks very much Tony, thanks for the repeat business!

Regards,

DPT

Rated 5 out of 5 stars

got what I wanted

got what I wanted , received on time . reliable

26 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks Paul!

Regards,

DPT

Rated 4 out of 5 stars

Online order to the store

Online order to the store. Told 3-4 days. Called numerous times to collect. Not recieved at the store yet. Update...recieved a call from Nick who explained the item would be with them in the next week and will be offering me some "goodies" by way of an apology. Happy days.

6 November 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Hi Anthony,

Thanks for your review and order!

Regards,

DPT

Rated 1 out of 5 stars

Paid in advance but no stock in !

The company advertised they stocked a certain hoody which I paid for in advance but then told me it was out of stock or discontinued so had to get my money back.
On line ordering should reflect amount of stock available

3 November 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Hi David, thanks for your review. We have looked into this and you purchased a pair of DeWALT Boots from us which were in stock and delivered on time. Not a hoody as you mentioned in your review. Is it possible you purchased the hoody from somewhere else?

Rated 4 out of 5 stars

brought online

brought online, delivered within 2days, no damage from delivery, very good service

13 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for your review Pete!

Regards,

DPT

Rated 5 out of 5 stars

Great

Quick delivery and great communication,product great aswell

2 November 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks Neil!

Regards,

DPT

Rated 5 out of 5 stars

Trend hidden ceramic deck screw and Jig

I shopped for Trend hidden ceramic coated decking screws and the required jig, Data had all items at a very good price plus next business day free delivery.
Exceptional service will be shopping there again.

31 October 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for your great review Steve!

Regards,

DPT

Rated 5 out of 5 stars

Great service provided by Data Power…

Great service provided by Data Power Tools. I had an issue with the product and customer service replaced it without any problems. It was great communication.

11 November 2024
Unprompted review
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for your great review!

Regards,

DPT

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