Daily Mail Reviews 

1,587
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the official website constantly refreshes and reloads automatically, making articles completely unreadable and frustrating to navigate. Readers also expressed deep frustration over strict censorship policies, missing comments sections, and unexpected account bans. Many subscribers noted that subscription fees felt entirely wasted when technical issues prevented proper access to the news. Some people were satisfied with specific aspects, expressing affection for the publication or finding certain daily editions decent. These users occasionally found genuine value in particular story selections or specific parts of the platform.

What people talk about most

Social media

Customers consistently note negative experiences with social media, expressing deep frustration over heavy... See more

Website

People report negative experiences with website due to intrusive paywalls and aggressive refreshing that... See more

Subscription

Customers expressed deep dissatisfaction with the subscription model as most stories now require payment and... See more

Product

Reviewers highlight deep dissatisfaction with the product, describing it as worse than older publications and... See more

User experience

Reviewers express deep dissatisfaction regarding the poor user experience on the platform. Consumers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Perhaps someone from the DM "management" could respond to some of the views here (mine & others) ? Now they have invented another way to annoy its Readers , as well as disappearing reader's commen... See more

Rated 1 out of 5 stars

I bought my first copy of the Daily mail yesterday morning, seeking a change from the Daily Express, which is becoming more divided by the day and I couldn't believe how much racism was in t... See more

Rated 1 out of 5 stars

The comments are not representative, most are generated by AI, according to Copilot detection. There is no way to complain about the comments. "If you have a question about comments" goes directl... See more

Rated 1 out of 5 stars

Pages constantly reloading half way through reading, constantly being pushed to the start of the news after reading articles further down, spelling mistakes, never able to read comments, pages don’t... See more


Company details

  1. News Service

Written by the company

MailOnline - all the latest news, sport, showbiz, science and health stories from around the world from the Daily Mail and Mail on Sunday newspapers


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(1,587)

110 reviews in the last 12 months

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Rated 1 out of 5 stars

To the idiot that wrote the inaccurate piece describing Poundbury

As someone who has been lucky enough to live for some time in Poundbury, Dorchester, I can say with accuracy that the recent piece from the mail online, Locals reveal... is just a fairy story. To start, it is not a town; Dorchester, which we are part of, is a town. Poundbury is a fabulous place to live, a thriving, caring community with a mix of young and old and everything in between. Businesses are thriving, the cafes and restaurants serving wonderful local food are full. Lots of open spaces, countryside views yet with a school, doctors, vets, shops, interest groups and of course stunning architecture, this piece could not have been more inaccurate. It was obviously written by a very unhappy person, jealous of our beautiful community.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

A Rag

Used to be a readable Newspaper but has degenerated into a complete Joke, only interested in generating Advertising Revenue and employing young inexperienced would be Scribblers. Does not deserve to survive.

7 April 2025
Unprompted review
Rated 1 out of 5 stars

This so called paper has gone down hill…

This so called paper has gone down hill very very fast. It's like young kids are writing these reports just out of Uni. I was told that I got banned indefinitely for writing about how girls playing football was a bit silly really and I will not be allowed back on. I am also not allowed to Sign into my account or read any comments. If I had been calling for the death of someone or race of people then I can see that that could get me banned but a joke about girls football, really. The end is near for this paper and their downfall is there own making.

14 March 2025
Unprompted review
Rated 1 out of 5 stars

How the mighty have fallen.

This site has gone from my favourite to least favourite in just a few months. The number of pop up adverts is simply a disgrace and spoils the whole experience. The launch in the US has been hugely detrimental with US readership on a totally different moral planet to the core readership; the comments are more akin to Germany in the 1930's ! As a news platform it's also highly immoral to block so many of the most relevant and important news articles behind a paywall. It prevents those who cannot afford a subscription from important issues and their views. It's a two tier system that enable as whole demographic to be marginalised. The illustrious Daily Mail should be highly embarrassed with this avoidable fall from grace.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

I have used them for a long time

I have used them for a long time, but no more. They have finally broken me with anger. I'm a regular commenter and am neutral, fair, even use light comic relief in my postings. I got a complaint and they removed it. I directed no offense to anybody, did not use foul language or anything offensive in law. Their journalistic quality has been going down for years and frankly it must be said their freemium model is pathetic, trying to make people pay. In the last year they have gone downhill, often posting stories that are unverified. Use any other news site, but don't bother with them. They are full of hate, stupidity, foul judgment and unfair left-wing bias.

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Daily Mail creates hate

Daily Mail creates hate within communities and people. They promote material that creates division. Read papers with a bit more honesty and transparency.

20 March 2025
Unprompted review
Rated 2 out of 5 stars

I deleted my profile as the DM has…

I deleted my profile as the DM has become too much, you can’t delete your comment if published, you can’t edit your comment, and are threatened with defamation if you aren’t careful. In the same stroke of the brush, people are allowed to call you names, and they are publish these. Seems freedom of speech is only for some…

19 March 2025
Unprompted review
Rated 1 out of 5 stars

They just make up stuff now

Writes non stories and journalists (if you can call them that) just make up stuff eg:claiming dyslexia doesn’t exist. An absolute joke of a paper not to mention the grammar is awful.

13 March 2025
Unprompted review
Rated 2 out of 5 stars

it would appear that contributors…

it would appear that contributors comments to the Mail  (there are many) which in any way can be construed as "negative" about the continuous promotion of the saintly Kate (Princess of "Wales)are not published ,excuses are "page not available"  or "no one has yet commented"( not true,) "please  try later " amongst  others, however  vicious and negative presumptions comments by contributors , many  racists and deeply offensive, on Meghan (Duchess of Sussex) are allowed, the publication seems biased and does not allow debating comments, and one cannot reasonably out rule censorship with  out prior notice ?

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Missing the Share Prices…

I am not critisizing the app as I don't use it and read the proper newspaper. What I cannot understand is why they have taken the business page showing the share prices off the paper and put it on the app. There must be tens of thousands of older readers who look at this page daily and who are now unable to do so. I enjoy the Daily Mail and read the headlines, weather, sport and enjoy doing the Quick Crossword along with the Share prices and also the Bridge column. Please have a re-think on the Share page and re-install it for us older readers. Thank you

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Is the pen mightier than the sword?

Oh my!

The DM is ran by the gonks that used to work in the Treacle Mines. Well it can’t be anyone who is human, maybe now with AI the chimps are on their way to Shakespeare but are busy making up content.

Things I have discovered:

Katy Hind is married to Jermaine Jenas, sort out your headlines

Some stories are the same ie Gene Hackman died earlier, no extra information so a new paragraph of word salad is added each day.

The previous article is not updated from the present to the past.

Too often the chimps are using AI and articles are flowing with higher order adjectives that are superfluous to the article, for example; Seen at Clarkson’s farm was Milly Sidebotham who was dressed in a glossy red mac, wearing boots by Barbour as also worn by Georgia Toffalo. Her glossy hair was dyed a beautiful Titian red with subtle highlights of gold which was mirrored in her Chanel lipstick which has stood the rest of time. Just state that a lady, which is not news, went to a farm, still boring.

Papers should reflect the news and not tittle tattle. The truth needs to be read not opinions.

Try not to be political.

It’s dreadful paying for M+ subscription, the quality is not good enough to charge for.

Try not to put old articles in as new. Recently there was a murder case but it was from thirty years ago.

A great idea would be to add the puzzle pages to the app.

Ensure that the comments can be accessed. Often I type, then the page jumps back to the article a couple of times but usually would return to the comment page. The last two weeks I have seen the jumping/twitching occur the. I’m bounced out of the comments.

For real up to date articles I read the Daily Express and The Sun. Ai ai ai, the Mirror has an even longer set of decades that are ‘current’

Captions are copy pasted text from the main article.

Often paragraphs are copy and pasted text. Think about employing a proofreader as the quality and is missing.

Finally, when typing speech, you start with speech marks yet I’ve never seen them to close a speech, strange but maybe the chimps are not aware of SPaG, Spelling Punctuation and Grammar.

Normally, education endeavour and succeeds in being mightier but with the apes, I’d like to remove their fingers to prevent them from typing. On this occasion the sword is mightier than the pen.

6 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, just utterly trash! Scare stories, biased and geared towards the left and woke deadbeats. They never publish any messages that do not fit there agenda. Can not even like or dislike now.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Please stop changing the appearance and…

Please stop changing the appearance and layout of how news feeds are presented on the mail on line app, the previous structure with news in columns and boxes made it very user friendly with quick and easy access to the news items you really want to read, the new layout is seriously visually poor.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

Fake McAfee Redirect

Has become prone to sending you to a fake McAfee virus page, contacted them about it but seems they don't do much about such cases.

24 February 2025
Unprompted review

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