Dadsurance Reviews 

185
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally polite, knowledgeable, and take their time to explain every detail clearly. Consumers highlight the smooth and straightforward process of arranging insurance policies without encountering any confusing jargon. Individuals note that advisers are very supportive, ensuring all questions are answered and making the whole interaction pleasant. Some reviewers were not happy with sales pressure, mentioning that they felt rushed into making decisions during phone consultations. Others also noted difficulties with repeating questionnaires or receiving unexpected communications that disrupted their working hours.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable during interactions. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are polite,... See more

Service

Customers consistently note positive experiences with service, highlighting that consultants are extremely... See more

User experience

People report positive experiences, highlighting that the process is straightforward, easy to understand, and... See more

Product

Clients share positive opinions on product options, noting that agents explain details thoroughly and suggest... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What professional, polite and proactive Dadsurance is. Easy to seup. No confusing Jargon and straight to the point. They always contacted me back. I didnt have to chase. I left it up to them... See more

Company replied

Rated 5 out of 5 stars

The consultant was easy to get along with, listened to my needs & gave advice that I felt was relevant to me. The 5 star review is due to how the phone call progressed, as it was myself who initiall... See more

Company replied

Rated 5 out of 5 stars

I have felt no pressure from Leon Clark at all. He has been very helpful throughout sorting my life insurance out I’m old school so I don’t like being pestered but he’s only a phone call away. You are... See more

Company replied

Rated 5 out of 5 stars

I needed some more life insurance and was contacted by a wonderful woman called Keah. Everything was explained clearly to me and she took her time to make sure I understood. A good overall experience.... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(185)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

His been so good’s advice

His been so good’s advice

23 October 2025
Dadsurance logo

Reply from Dadsurance

Thank you, Miroslav, for your review. We’re really pleased to hear you received great advice and that your experience was a positive one.

Rated 5 out of 5 stars

The procedure was straight forward and…

The procedure was straight forward and easy to understand.

13 October 2025
Dadsurance logo

Reply from Dadsurance

Thank you, Yolande, for your kind feedback. We’re glad you found the process simple and easy to follow from start to finish.

Rated 5 out of 5 stars

Great service from David T

Great service from David T, clear and concise instruction and all information was made clear. Peace of mind for myself and my wife knowing she won’t have any burdens if something was to happen to me.

10 October 2025
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Reply from Dadsurance

Thanks so much, Paul. We’re really glad David made everything clear and easy to follow. We’ll pass your kind words on to him.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, courteous, helpful in answering my queries with levels of cover provided. My agent Paul was absolutely great.

9 October 2025
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Reply from Dadsurance

That’s great to hear, Naveed. We’re so pleased you found the team courteous and helpful. Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Quality service

Quality service. Operator was smooth laying out the policy. Fantastic service and thanks again for the ease and simplicity.

8 October 2025
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Reply from Dadsurance

Appreciate that, Richard. We’re delighted the policy details were laid out clearly and the service felt smooth for you.

Rated 5 out of 5 stars

Quite a lot to take in at once

It was quite a lot to discuss over the phone while time consuming as well but relevant all the same and the insurance guy knew his industry well with the clear, vivid explanations of grey areas I found (Or thought I found).

6 October 2025
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Reply from Dadsurance

Thanks for the honest feedback, Chidi. We’re sorry it felt like a lot at once. If you’d like, we can break things into shorter calls or follow up by email to make it easier.

Rated 5 out of 5 stars

Great customer service

Wot made it great cos the gentleman went through everything so professionally and explained everything to me this is why I took the insurance out thanks so muck

3 October 2025
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Reply from Dadsurance

That’s lovely to hear, Fred. We’re so glad everything was explained properly and at your pace. Thanks for sharing your experience.

Rated 5 out of 5 stars

Simply explained

Simply explained. Took less than 5 minutes.
C.Midfleton

2 October 2025
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Reply from Dadsurance

Brilliant, Chris. We’re thrilled it was quick and straightforward. Thanks for the great feedback.

Rated 4 out of 5 stars

Excellent

Gave me the right quote according to the strength of my finances

8 September 2025
Dadsurance logo

Reply from Dadsurance

That’s great to hear, Isaac. We’re glad we could match something to your needs and budget. Thanks for your kind words.

Rated 5 out of 5 stars

Was well managed and very polite over…

Was well managed and very polite over the phone great customer service thanks Patrick

23 September 2025
Dadsurance logo

Reply from Dadsurance

Thanks, John. We’re so pleased the call felt well managed and polite. Thanks for sharing your experience.

Rated 5 out of 5 stars

Mathew was top class how he personally…

Mathew was top class how he personally spoken to me and made thing's so easy wish i done this cover sooner

22 September 2025
Dadsurance logo

Reply from Dadsurance

Thanks so much, Kevin. We’re really glad Mathew took the time to make everything clear — he’ll be chuffed to see your feedback.

Rated 5 out of 5 stars

Very professional

Very polite , friendly and professional

22 September 2025
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Reply from Dadsurance

Appreciate that, Gary. We’re pleased you found the service friendly and professional. Thanks for taking a moment to leave a review.

Rated 5 out of 5 stars

Harshal was amazing

Harshal was amazing, got me the best quote and his service was impeccable.
Thank you so much.

17 September 2025
Dadsurance logo

Reply from Dadsurance

Hi Sohail, thank you for your kind words. We’re so pleased Harshal got you the best quote and made the process impeccable.

Kind regards
Dadsurance.

Rated 5 out of 5 stars

Rhia was fantastic

Rhia was fantastic
I spoke with Rhia, she was really easy to deal with and easy to understand, which made the process so smooth and easy. Such a pleasure to have dealt with her and set up this scheme in case of any future issues.

3 September 2025
Dadsurance logo

Reply from Dadsurance

Hi Ayman, thanks for your review. We’re delighted Rhia made everything so smooth and easy, and that you felt well looked after.

Kind regards
Dadsurance.

Rated 4 out of 5 stars

Leon was top bloke explained everything…

Leon was top bloke explained everything
D St o easy to deal with credit to your company 👌🏻

8 September 2025
Dadsurance logo

Reply from Dadsurance

Hi David, thank you for your feedback. We’re so glad Leon explained everything clearly and that the process felt easy and straightforward.

Kind regards
Dadsurance.

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