Dacombes Of Wimborne Reviews 

1,836
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, polite, and knowledgeable, making the selection and installation process smooth and pleasant. People frequently highlight the excellent service, noting the efficiency of delivery and installation teams who often go above and beyond to ensure satisfaction. The company's commitment to customer care extends to prompt communication regarding delivery times and careful handling of property during installation. Many consumers appreciate the seamless process, from ordering online or in-store to the removal of old appliances and packaging, highlighting a truly comprehensive and reliable experience.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, knowledge, and helpfulness.... See more

Service

Users describe positive interactions with service, highlighting the professionalism, knowledge, and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting the efficiency and professionalism of the... See more

Product

Customers had positive experiences with product, often praising the quality and variety of appliances... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process effortless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Joe and Kieran were very polite and efficient. They installed our new machine very quickly with minimal disruption. Over all we commend Joe and Kieran and Dacomes and if we need another appliance we... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,836)

254 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New TV and sound system

I purchased a new tv & sound system from Dacombes. The whole process from visiting the shop & getting great advice on what would be best for me, to the installation & set up process was professional and very helpful.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Service with a smile

From the first contact in store Mark was brilliant with his knowledge about the product and went through the ordering process.He went on to book the products in for delivery after they received them and was very flexible on dates as we're 30 miles from the store. The two delivery lads that turned up set up my products and went through the products with me,very cheerful and professional and would really recommend this company when thinking of buying their products.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Dacombes helpful and quick…

Dacombes helpful and quick service.fitters amazing,polite and took away old machine and new replacement quickly.helped show me how to use new machine.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Dacombes of Wimborne

I contacted Helen on the telephone to order a new double oven. She was extremely helpful and the transaction went through smoothly.
Dacombes was recommended to me by another customer of theirs, so I knew that they could be trusted .... and they did themselves proud !!!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, great service and prompt delivery.Just had an integrated fridge freezer delivered 8th March , only purchased it on Saturday 6th .Paid for installation , worth every penny , very proffessional guys and did an amazing job , no mess no fuss , knew what they were doing , it's our 2nd purchase since moving to Dorset, we won't look any where else in the future , can highly recommend .

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service, reliable company

Great service from an extremely reliable local business. Phoned to say they were on their way to deliver 👍🏻, picked up my old machine for recycling👍🏻and delivered the new appliance into the garage👍🏻. All performed with great care and politeness. I had the appliance installed and connected within 20 mins and initiated the first cleaning program. Perfect 👌🏻

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Our home is difficult to access but the…

Our home is difficult to access but the two gentlemen coped brilliantly and cheerfully..They then had to fit the appliance into a difficult space, making many adjustments and three trips to a van parked along the road! The job was completed eventually, the kitchen hoovered and tidied! The service was impeccable, thank you both,

28 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look