Custom Chic Reviews 

3,561
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My items are absolutely beautiful. I waited a while and kept emailing them about them, they were so lovely with me (even though I got very rude) I did apologise and they were lovely about that too!. I... See more

Rated 1 out of 5 stars

Ordered a personalised Father's Day mug which didn't arrive at all. When I raised the matter I was offered a replacement which was dispatched before I had a chance to reply. I replied saying that sinc... See more

Rated 5 out of 5 stars

This was such a great idea to be able to customize this product.I looked at a similar product but it didnt have the option to customize & as it was a Birthday present for a friend it made it special,... See more

Rated 5 out of 5 stars

We ordered a personalised notebook for our daughter. It has just arrived and it’s beautiful. Lovely quality and love the detail of the matching coloured box and gift bag. Thank-You

Company details

  1. Gift Shop
  2. T-Shirt Company

Written by the company

We started Custom Chic with one mission: Inspire creativity, individuality, and joy throughout all of life's moments. Founded in London in 2022, we take pride in offering an unbeatable personalization experience for all of our customers.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(3,561)

2,425 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tiny urns, wonderful products

Wonderful products have never seen the small urns anywhere and the detail description on it also the sentimental engraving is first class, it was very emotional when I gave them to my brother and sister. Thanks to customchic very happy family to have this precious keepsake of our late mother.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

No Scotland no Party Towel

Ordered another no scotland no party for my daughter in Sweden. I liked the towel u sent first time round so ordered a second one. Customer service is excellent .10.out of 10

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the personalised Winne the Poo…

Ordered the personalised Winne the Poo note book and pen set - it is absolutely beautiful, the packaging was stunning! The gift arrived on time and the teacher it was for, loved it. At first glance I thought it was expensive but it is gorgeous. Happy customer.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Customer Chic was so…

My experience with Customer Chic was so quick and easy to understand, in a matter of seconds I’d picked what I wanted for my order and personalised it to meet my requirements. I wish that other companies made ordering from them as simple as it is with Custom Chic.
First class, will be ordering from them again in the near future.
Thank you.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Great personalised gift

Ordering was easy. The amount of detail that goes into describing the person is great and I’m pleased with the result. I’m always on the lookout for unusual gifts for Christmas tree gifts and these gloves fit the bill perfectly. Looking forward to them arriving.

15 July 2026
Unprompted review

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