Open box item shipped via free UPS two day air and was in like new condition. I had purchased several items over five years ago, and my account still had a reward credit from that purchase to apply o... See more
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Free Shipping with delivery in 3 days or less and Lifetime Tech Support with your purchase. Call 888-955-6000 for custom-tailored advice on audio/video electronics for the Car and Home.
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Contact info
1 Crutchfield Park, 22911, Charlottesville, United States
- 888-955-6000
- www.crutchfield.com
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Replied to 79% of negative reviews
Typically replies within 24 hours
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Bought something
Bought something. I got it. As advertised, as expected. Much appreciated!
Timely shipment
Timely shipment, got what I ordered. Parts were just what I wanted and needed.
Accurate and on time delivery
I’ve bought things from crutchfield many times. They offer high quality products at very good prices. The selection is good and any order is sent quickly. I would recommend buying from them. My dealings have always been up to my expectations.
Great experience
Correct product received, packaging was outstanding…delivery time was as stated. First rate service!
Helpful sales
Very helpful sales. Will probably have to call tech as I have a couple questions about the install of my cartridge.
In a time where most companies care…
In a time where most companies care more about a race to the bottom when it comes to price, Crutchfield provides good value for their products but the knowledge and support is 100/10 and that is what keeps me coming back. I bought a new head unit to upgrade the wife's car. Starting with the chat the team helped me pick the best option for my budget with the features I wanted. Then came the 2 day shipping which Amazon has even lost how to do! During installation I ran into a coupel of my own user error issues. A quick call to tech support each time got me taken care of in under 7 minutes and solved my issue and the reps were great even on a Sunday afternoon. The only exception was the last time I called it took about 23 minutes and that was only because Dale took his took his time and went above to explain where I messed up and ensure I had everything 110% He even went above and provided a text link so I could send photos what what I had so he could clearly see what I was describing. He even got me dialed in woth audio settings through the phone to ensure it was optimized! Yes the prices may not be the cheapest or something may have a long backorder and be instock everywhere else but I have an extremely hard time complaining about those when their support is as great of an experience as I have had!
Jody made it easy again
Jody made it easy again ! Picked out what i needed to fill my needs Great sound ,and very happy ! Will be back Thanks
Crutchfield has it all!
Searching for the right product was easy. THey have a great selection on everything you need. Pricing is accurate. Fast free shipping! Crutchfield has been around a long time!
Crutchfield has always gone above and…
Crutchfield has always gone above and beyond with their ease of ordering, fitment recommendations, and tech support. They have ALWAYS been there for me since I was a teenager (many moons ago!).
You can depend on us
We have the same quality product as it was 20 yrs ago, Not many companies can say that,
Great Experience as Usual
As always, top notch service and shipping. Open box item arrived in perfect condition except for simply having been opened.
Do NOT do business with them you will…
Do NOT do business with them you will lose money - we ordered a product and never received it and they abandoned us!!!!!
Crutchfield is the Best
Over the years I've used Crutchfield for several car radio upgrades. They've never failed to provide everything I need to do the installation and when I run into issues their phone support is the best around. Within minutes I'm on the phone with an expert who is determined to fix whatever the problem is - and does.
Delivery was fast
Delivery was fast, and I received notifications of shipping and delivery dates.
Everything arrived very quick on time
Everything arrived very quick on time. Product is great.
Great experience
easy to find what I needed to fit my older truck. The radio and install kit were a great fit and easy to understand and Install. fast shipping and lots of follow up to make sure everything was exactly what I needed
Fast delivery
Radio Bluetooth order
I ordered radio/Bluetooth equipment for the first time for my Jeep Wrangler. Actually Chat gpt recommended your website and it was easy to order all the parts I needed. Quick shipping. Will have items installed professionally shortly.
Easy to navigate website and prices were good as well.
Will definitely be back.
Installing radio was a breeze with…
Installing radio was a breeze with instructions provided.
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