My husband and I visited the Crown Decorating Centre in Wisbech last week. As always Richard gave us such a cheerful welcome back. His advice on paint and the relevant products is fantastic. We are... See more
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See what reviewers are saying
The Brilliant Staff at the Burton upon Trent Centre twice tracked down recipe for paints, that had been supplied to our contractor when we redecorated our business premises in August 23, so that we... See more
Company replied
I ordered some paint online and it stated clearly if ordered before 4pm I could expect next day delivery (also being free as I spent over a certain amount). It was later on in the evening (t... See more
I would personally recommend Mandy at crown Doncaster branch, she was soo helpful with her advice on helping us pick colours for our full bungalow renovation. She listened to our ideas and came up... See more
Company replied
Company details
- Paint Store
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Home Improvement Store
- Paint Manufacturer
About Crown Decorating Centres
Written by the company
Premium quality Professional and DIY paints, accessories and decorating equipment from Crown Decorating Centres, available in-store and online.
Quality interior and exterior paints, including Crown Trade, Crown and Sandtex.
Search for your local store here.
Add a splash of colour to exterior wood with Sadolin paints, stains and varnishes.
Shop our extensive range of paints, accessories, tools and equipment.
Contact info
Hollins Road, BB3 0BG, Darwen, United Kingdom
- 0330 024 0309
- Crown.CRM@crownpaints.co.uk
- www.crowndecoratingcentres.co.uk
4.3
Excellent
716 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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I found them to be unreliable & dishonest
I made an order online. They took payment & delivery date set, days later I received a message they can't get this product anymore. I send an email asking for a refund as they can't get this product anymore.
2 days later they got one in stock. That be the one I ordered I'm guessing.
So in brief unreliable, dishonest & bit useless
25 June 2025
Reply from Crown Decorating Centres
So sorry to read your negative review, we try our very best to offer our customers great customer service
Speedy Delivery
Ordered one day, delivered the next! Couldn't ask for anything else really!
23 June 2025
Reply from Crown Decorating Centres
Fantastic to read that you had a positive experience with us - thank you for leaving your review
Reply from Crown Decorating Centres
Hello - so sorry to read this review please can I ask you to contact our Customer Care Team as we would like to look into this for you please. The email is customer.care@crownpaints.co.uk
Bought a large tub of emulsion and…
Bought a large tub of emulsion and member of staff carried it out to my car. Very helpful service.
23 June 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave this review - lovely to read that you had such a nice experience with us
Great local decorating centre
Easy ordering and collection process, friendly staff. Great local facility for Dereham since Homebase shut down.
19 June 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave your review
Brilliant all round.
They were efficient, helpful and provided fast delivery.
I could place my trust in them and their reliable service.
Also, the people that I spoke to over the phone were knowledgeable and helpful in answering every query.
18 June 2025
Reply from Crown Decorating Centres
Thank you so much for the wonderful review, fantastic to read that you have been happy with the service that you have received
Didn't receive order
18 June 2025
Reply from Crown Decorating Centres
Thank you for leaving your review, sorry to read that you have not received your order. Please may I ask you to make contact with our customer care team in order to help you - the email is customer.care@crownpaints.co.uk
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave your lovely review
Still waiting on my overdue order to be…
Still waiting on my overdue order to be delivered. No tracking. No replies to my emails. I was assured on phoning them that someone else would contact me - no-one has.
Won't use again.
Pointless reply below: When I was eventually phoned by Crown I was advised they didn't even have the paint in stock. I bought it elsewhere. All they did was waste my time.
3 June 2025
Reply from Crown Decorating Centres
Hello we are so sorry to read your comments please contact our customer care team on the following email and we will resolve this for you - customer.care@crownpaints.co.uk
They were so helpful
They were so helpful , the colour I wanted had been discontinued and they called me to go through all the options I had , amazing service.
6 June 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave your lovely review
Helpful advice and good service at…
Helpful advice and good service at collection.
Very good product - easy to work with and good finish.
20 May 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave your review, great to read that you are loving our product
Reply from Crown Decorating Centres
Sorry to read that you had a poor experience, thank you so much for taking the time to leave your review
Reply from Crown Decorating Centres
Thank you for leaving your review, happy to see that our customers are receiving a good service
Reply from Crown Decorating Centres
Thank you for taking the time to leave your review
Paint was delivered a day before…
Paint was delivered a day before delivery which was quoted when ordering online
30 May 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave your lovely review
Great advice on the paints to use and…
Great advice on the paints to use and speedy delivery
30 May 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave your review, it is great to read that you have enjoyed your experience with us.
Not all branches are equal
Stockmans branch are so much more friendly than Albertbridge Road. Lady who served us helped with selection, advice and colour matching. Will use this branch from now on!
30 May 2025
Reply from Crown Decorating Centres
Thank you for leaving your review, very happy to read that you have had a positive experience
What's not to like!
Great service, excellent communication and fast delivery (free) straight to my door for my order of 10 tins of shed and fence paint at a great price. What's not to like!
25 May 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave your review, it is great to read that you have enjoyed your experience with us
Reply from Crown Decorating Centres
Thank you for taking the time to leave your review, it is great to read that you have enjoyed your experience with us
Very easy to order, friendly and knowledgeable staff
Very easy to order and really nice for someone to ring when ready for collection rather than just text messages, especially useful as I live where mobile signals are very difficult. Great choice of paints and colours and in particular the additional choice of trade paints. Would definitely use again,
5 May 2025
Reply from Crown Decorating Centres
Fantastic to read that you have enjoyed your experience with us
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