Create Blinds Online Reviews 

97
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent service, great quality and well made. Quick delivery and kindness. Very pleased with my blinds. They look great and I love the material. I ordered twice. Highly recommended

Rated 5 out of 5 stars

I wish I had been able to find this company before because our recent purchase(roller blinds) is somewhat sensational. The added advantage of choosing a fabric covered facia -where you don't see "whi... See more

Company replied

Rated 5 out of 5 stars

I went to a blinds retailer nearby and they quoted £400 to supply and fit a large blind. Then I went online direct to the manufacturer and got the identical item for £157. I fitted it myself with som... See more

Company replied

Rated 3 out of 5 stars

We ordered a vertical blind. Upon receipt the after waiting 4 weeks the rail was bent and twisted. This had been done by the courier. The company sent a replacement rail very quickly and fitting went... See more

Company replied

Company details

  1. Blinds Shop
  2. also in
  3. Window Treatment Store

Written by the company

We are a local family run business established in 1996 and are dedicated on giving a great, personal service to our customers. Being manufacturers and suppliers of all types of window blinds, most of our blinds come direct from our own factory, we can keep our prices low. We have a huge range of colours and patterns to choose from, all at affordable prices. We sell Roller Blinds, Vertical Blinds, Wooden Venetian Blinds, Faux Wood Venetian Blinds, Aluminium Venetian Binds, Digitally Printed Photo Roller Blinds, Children’s and Nursery Room Blinds, PVC Waterproof Blinds, Blackout Blinds. We have a easy to use website with safe online ordering. Order free samples before choosing your stunning window blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.7

All reviews

(97)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great blinds

Great blinds, was kept informed all the way, perfect fit.
Cheapest I found online for made to measure.

17 August 2023
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Reply from Create Blinds Online

Thank you for your review

Rated 5 out of 5 stars

Great product

Great product. Communication about delivery good. Lovely blind.

16 April 2023
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Reply from Create Blinds Online

We are glad you love your new blind, thank you for the review.

Rated 2 out of 5 stars

Not the best experience

Not the best experience. We ordered 2 blinds with a specific instruction (as advised by the company) on the order and it took over 3 weeks (it said less of their website) to arrive and they ignored our request instruction.
Poor show!!

21 March 2023
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Reply from Create Blinds Online

We are so sorry your specific instructions were missed, i can assure you they would not have been ignored. We did offer to pick up the blinds and rectify the mistake or partial refund, which you accepted. We always try our best to rectify any mistakes that occur as quickly as possible. Our apologies.

Rated 5 out of 5 stars

Following advice in a telephone call I…

Following advice in a telephone call I agreed blinds with the supplier because I wanted extra wide blinds. They were so helpful and the blinds I agreed on were delivered promptly and we are really pleased with them.

25 January 2023
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Reply from Create Blinds Online

Thank you for a lovely review

Rated 5 out of 5 stars

Excellent service...

Excellent service...easy to design online, great choice of styles and fabrics. The quality of the blind and the fittings is brilliant

16 January 2023
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Reply from Create Blinds Online

Thank you for leaving us a great review

Rated 5 out of 5 stars

Create your own happiness! Choose this Company

I wish I had been able to find this company before because our recent purchase(roller blinds) is somewhat sensational. The added advantage of choosing a fabric covered facia -where you don't see "white roll" at the top of your window blind. Furthermore, this luxury roller blind came out almost £90 pound cheaper than the same blind elsewhere and we did an extensive price check on four other well known blind companies. Create will be our first choice and the turnaround was swift considering the order was started around the festive time. All credit to Create

20 December 2022
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Reply from Create Blinds Online

What a great review, thank you so much for taking the time, as a small family run company it really does mean a lot.

Rated 5 out of 5 stars

I love my blinds.

I love my blinds, using them as a closet door and the print goes with the room so well. Very happy with them and very straightforward to put up.

31 December 2022
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Reply from Create Blinds Online

We are really pleased you love your blinds, thank you for the review

Rated 5 out of 5 stars

Lovely kitchen window blind

Good service from start to finish and blind is lovely, just what we wanted. Couldn’t get the pattern anywhere else but Create Blinds online came up trumps. Thank you.

20 October 2022
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Reply from Create Blinds Online

Your very welcome, thank you for a lovely review

Rated 5 out of 5 stars

Very good communication and the service…

Very good communication and the service was 100%. The blinds are exactly what I wanted and very good quality. I was a bit nervous ordering online and getting my measurements right, but really pleased, I would recommend this company.

6 July 2022
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Reply from Create Blinds Online

We are pleased you have a great service, thank you for your review

Rated 3 out of 5 stars

Great Price But.......

We ordered a vertical blind. Upon receipt the after waiting 4 weeks the rail was bent and twisted. This had been done by the courier. The company sent a replacement rail very quickly and fitting went well and we are very pleased. However, the original rail sent was not only damaged but it was too long by about 3", the fixing brackets were the wrong size and the wand nearly touched the floor. Amanda was very good at organising replacement rail but emails to her directly remain unanswered. !

14 March 2022
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Reply from Create Blinds Online

We are sorry you are not totally happy with the service you received. Amanda has tried searching her inbox to find any emails you have sent, and cannot find any. If you would like to provided the email address you used we can search again. Alternatively, please forward all the emails to sales@ucblinds.co.uk and Amanda will pick them up. Thank you

Rated 3 out of 5 stars

Ok but

The blinds are shorter than we are used to. We also asked for cord closers but were sent a wand closer even though we asked for a cord and the company asked which side we wanted the cord. Delivery was a two part affair.

20 February 2022
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Reply from Create Blinds Online

I'm sorry you are not totally happy with your order. Delivery is a 2 part affair as slats & rails are not sent together. I've checked your order and cannot see any special instructions regarding a cord/wand operation? The blind size will be made to the measurements you entered on the website. If you would like to call us on 0121 777 3092 we would be happy to go through this with you and to resolve any further issues you have.

Rated 4 out of 5 stars

Love our new blinds!

We are very happy with our new blinds. The communication was excellent when I had a query. It took 3 weeks for blinds to arrive but this was advised in the invoice email. We loved the different choices we had regarding finish edging of blinds and the pull cord. Great choice, excellent price and great quality. Arrived well packaged. Definitely recommend.

30 November 2021
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Reply from Create Blinds Online

Thank you for your lovely review, we are really pleased you love your new blinds.

Rated 5 out of 5 stars

great service and helpful staff

Really helpful staff who handled my queries excellently. Blinds arrived as ordered and look excellent.

25 November 2021
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Reply from Create Blinds Online

Thank you for your review

Rated 1 out of 5 stars

Blind hasn’t arrived

Blind hasn’t arrived, been in transit since 28th September. Not classed as missing until 3weeks have passed. Not impressed with service. Can’t comment on the blind.

10 October 2021
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Reply from Create Blinds Online

We are really sorry you have not received your order, we are experiencing major issues with couriers at the moment who have major delays within their network. We are doing our upmost to get them to resolve their issues. It seems that all courier companies are having problems in the UK at the moment. Hopefully when you receive your new blinds they will be worth the wait. Once again we are really sorry and we are trying our best in these hard and unusual times.

Rated 5 out of 5 stars

Top class roller blind online retailers

I went to a blinds retailer nearby and they quoted £400 to supply and fit a large blind. Then I went online direct to the manufacturer and got the identical item for £157. I fitted it myself with some basic tools and careful measurements where to drill the holes. It’s absolutely first class workmanship and was well packaged for its journey to us. It took a little longer than promised but we are in the middle of a pandemic…
Very pleased with this product and would recommend without hesitation

24 July 2021
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Reply from Create Blinds Online

Thank you for taking the time to leave such a great review. We are really pleased you love your new blinds.

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