Easy ordering, safe delivery and on time. Disappointing that the style has changed! Narrow fitting legs and much shorter legs. Needle and thread required to alter a little to make them wearable fo... See more
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Review summary
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Reviews shaping this summary
Product is great and we have been regular buyers for many, many years to the point that where we are out walking, we look like ads for Craghopper. Many of the products in our latest two orders w... See more
It was straight forward to order the Craghoppers Kiwi trousers online.Delivery is also prompt.These are very comfortable and light trousers for either work or leisure. They come in a wide variety of c... See more
Excellent quality and reasonable prices. Always a good deal on offer. Members get free delivery, normally about 3 days. Your first stop for adventure clothes. Most items have lifetime cover. R... See more
Company details
About Craghoppers
Written by the company
About Craghoppers
Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.
Mindfully Made
Written by the company
- At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.
Guaranteed For Life
Products that last a lifetime
At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.
Contact info
Basecamp, Mercury Way, M41 7RR, Urmston, Manchester, United Kingdom
- 0844 811 1022
- www.craghoppers.com
4.5
Excellent
13K reviews
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I love Craghopper quality goods
I love Craghopper quality goods. The convertible trousers are extremely comfy, good material great value in the sale. Quick delivery.
9 August 2026
Quality products
Quality products. Competitive prices. Good brand with long track record.
9 August 2026
I have not experienced any issues with the ordering
I have not experienced any issues with my purchasing experience but as it has not rained in months my waterproof trousers have not yet been out into any rain so therefore cannot review the actual product
17 July 2026
Reliable
Reliable, well designed products. On-line shopping is very efficiently organised.
5 August 2026
Kiwi Classic
Good price. Fast delivery. Excellent quality.
Could only be improved by making them in Britain.
31 July 2026
Very good to navigate systems
Very good to navigate systems. Delivery very prompt, good job all round. Big thumbs up.
7 August 2026
Great products
Great products, well fitting and good . Delivery is slightly slow but acceptable and for price and quality of goods, worth waiting for.
8 August 2026
Excellent
Good quality. Good fit. Good price. Fast delivery. I had to return one item Returns process easily. Dropped off Thursday. Refund back in my bank account within 48 hours.
8 August 2026
Excellent as usual
Excellent products, service, and prices. Usual Craghoppers experience.
1 August 2026
Excellent product and price
8 August 2026
Lovely clothing at really good prices…
Lovely clothing at really good prices plus fast delivery
8 August 2026
The latest order was a present for my son.
The latest order was a present for my son. He sent me a link for some walking pants for his birthday. I looked and thought no, I will get him my trusted faithful Craghoppers that I have used for some 30 years or more.
I have used them till they wore out and then gone back for more knowing I get a comfortable fit pair of pants that will last walking in mountains or desserts.
15 July 2026
Quick delivery and top quality
Quick delivery and top quality products will definitely continue to use
31 July 2026
very prompt service
1 August 2026
Sweatshirt as described and arrived in…
Sweatshirt as described and arrived in timescale given.
8 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Expected the senior customer discount…
Expected the senior customer discount (got a code) but was told that it is not available to members and so I cancelled the order.
8 August 2026
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.craghoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
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