The Cotswold Company - Harrogate Reviews 

Staff were very helpful with our query. Very friendly and polite

Clear and precise. No pushy sales just help.

Great product knowledge with friendly, helpful and patient customer service. Impressed as always.

Sales were good, polite, informative and honest.

Very friendly and helpful staff

Liam responded promptly to my enquiry and took great care to ensure the delivery to our location was possible. Wouldn’t hesitate to order directly from store in future.

Wasn’t happy with the delivery. Was expecting the furniture to be unpacked and taken away. With a bad back found this very difficult.

We visited the showroom and after letting us have a good look around Liam your salesman came to offer advice.
He showed us the type of wood and designs we could have in that range and prices.
Nearly 100 percent sure we went home to check measurements. Then rang with our order.
We were kept updated with delivery details. The delivery men were very helpful and unpacked, assembled and left everything set up and in place.
They took away all the packaging.
We have purchased Cotswold bedroom furniture a few years ago and now have a lovely dining room too.
100 percent recommend

Staff friendly, helpful and polite

Very helpful and friendly

All the staff were lovely and very helpful. Nothing was too much trouble.

Helpful, friendly, no hard sell. Easy to deal with.

The service from the team at the Harrogate store is as very good - kind and attentive. The TV stand is yet to arrive but the cushions are lovely

Excellent service and staff welcoming. Only minor issue was that we had to wait a while to be served but we could sit whilst waiting. Staff acknowledged our long wait and apologised. Overall a good experience.

This review is for customer services!
We bought a sideboard from the Cotswold company a few years and other furniture.
Just recently the handles have become tarnished so we contacted customer services to ask if we could replace the handles as they are a certain size! They weren’t any help at all!!!

Every time I’ve ordered things have gone well, with minimum fuss and good quality products.

Repeat customer, always my 'go to' place when looking for quality furniture. They always seem to have what I am looking for. Customer Services are professional in updating on progress of order if items are not in stock and often arrive before estimated date. Items very well made, packed well, never had any defects, delivered by efficient and courteous people. My only gripe is that after spending over £500 on each item you are then charged a delivery fee irrelevant of what you spend.

The staff were very helpful and pleasant when making our furniture purchases but had given us time to browse and look at the items on our own when first entering the store. This made for an enjoyable shopping experience.

Young man in the sales room was very helpful and friendly. He demonstrated how the extending table mechanism worked and offered to measure each piece of furniture to ensure it would fit where we intended to situate it. The showroom was welcoming and well set out.