Fast delivery, kept up to date with timings, Ian and Neil arrived on time, great attitude, friendly, pleasant and efficient, credit to the company! Delivered, unpacked and all rubbish removed and all... See more
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We are very happy with our two sofas delivered today. Our whole experience has been excellent and we would recommend the Cotwold Company. Siu-Pai and Derrick delivered our sofas and were both, profes... See more
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We knew what we were looking for having researched online and although the store in Bath didn’t have the particular furniture we wanted we were able to see the range and colour we wanted. Christina wa... See more
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When you get a Cotswold van arrive you know the delivery will be a good experience Gary and Anaya were very friendly and a helpful delivery team 5* goes to Gary PLEASE STOP USING BJS as part of... See more
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Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Northgate Street 12, BA1 5AS, Bath, England, United Kingdom
- 01225 965805
4.8
Excellent
214 reviews
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The sales assistant - Jules
The sales assistant, Jules, was very helpful in guiding me with my choices. Far better than several of your competitors from other stores in Bath.
25 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Mr Davies,
We're happy to hear that you found our sales assistant so helpful! It's great to know that the guidance provided exceeded your expectations. Thank you for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very positive experience…
Lily at the Bath store was very helpful and knowledgeable about the product we were buying.
Gary and Jake, delivered right on schedule. Took the mattress straight upstairs, Thoughtful and helpful.
30 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon John H,
We appreciate your feedback and are happy to hear that our store associate was helpful and knowledgeable. It's great to know our delivery team was thoughtful and efficient!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Bedroom furniture
First consignment delivery of bedroom furniture was completed on time and efficiently by Simon K and Siu- Pai. They assembled beds and took away all the packaging. First class service and I look forward to them coming back and delivering the remaining items not currently in stock.
1 April 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning Jim Insole,
We appreciate your positive feedback on the timely and efficient delivery of your bedroom furniture. We're happy the assembly and packaging removal met your expectations, and we look forward to completing your order.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Delivered with panache
We bought a large sideboard with which we are very pleased. It was delivered with panache by SImon K and Siu-Pai who were cheerful, friendly and helpful, willing to cart it 100m along a walkway and then into our kitchen. The staff in the Bath shop were also very helpful and knowledgable
1 April 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning SH,
We appreciate your positive feedback on the sideboard and are so glad the delivery team were cheerful and helpful. It's also great to hear that our showroom staff were knowledgeable. Thank you!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kevin in Newbury
Delivery guys Kyle M. & Matt S. superb ! One of the items being delivered was suffering from assembly problems in manufacture. Kyle & Matt went beyond the call of duty, took the drawers & runners out & reassembled it all on site - thereby avoiding the disappointment & inconvenience of having to return the unit then waiting for a replacement.
30 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Kevin Staunton,
We appreciate you taking the time to share your delivery experience. We're happy to hear that the delivery team went above and beyond to resolve the assembly issue on-site. Thank you for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great customer service
Great customer service at the Bath Store and exceptional delivery team; Charlie & Rob who couldn’t have been more helpful. Really happy with service, thank you
27 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Michelle Clarke,
We're happy to hear that you had such a positive experience with our team and delivery! We appreciate you taking the time to share your feedback; it means a lot to us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very helpful staff who arrived on time
Very helpful staff who arrived on time. It was heavy furniture and they were very careful when moving it around. I can recommend Simon K and Siu-Pai.
24 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Website User,
We appreciate your feedback and are so glad the staff were helpful and punctual. We're happy to hear they were careful when moving the heavy furniture!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Reply from The Cotswold Company - Bath
Good afternoon Martin Price,
We're happy to hear that you had an excellent experience. Thank you for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Bedroom furniture
The on line catalogue has a good range of furniture and the display in the Bath store was well presented in room sets. The furniture is excellent quality and a good price point. The staff in store and on line were very helpful and communication was timely and clear. The delivery team were on time, polite and efficient, making sure that they knew where to take the furniture and were very careful lifting it upstairs without damaging it or the wallpaper! They took the packaging away and ensured we knew where to contact customer service if we needed them. I would recommend them.
17 March 2026
Fabulous furniture …
From the start of ordering our furniture a media unit and large coffee table the service has been outstanding. We are having an extension built and had to push back the delivery date several times which simply wasn’t an issue which was fantastic. Finally delivery happened yesterday and the two chaps Simon K and Siu-Pia were fantastic, courteous and so professional. The coffee table was sadly far too large for our room, completely our mistake and we called customer service and collection has been arranged for this Thursday, we have chosen another smaller coffee table which will be delivered when back in stock. We just can’t praise this company enough utterly superb
23 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Rachael Corby,
We're happy to hear that you had such a positive experience from ordering to delivery. We appreciate you mentioning the team members who assisted you. We're glad that rescheduling your delivery was not an issue and that the return of the coffee table has been arranged smoothly. Thanks for your superb feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Really disappointed that we can not…
Really disappointed that we can not view the Chester kitchen larder looks great on line however not a store item in the Bath store to take a look at in any colour and size. Would love to view before buying.
22 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning Danielle Hogg,
We’re really sorry to hear of your disappointment. We completely understand how important it is to see a piece in person before making a decision.
Due to the large number of products and ranges we offer, we’re unfortunately unable to display every item in all of our showrooms. However, we do have both a Chester Charcoal Larder and a Chester Dove Grey Triple Larder available to view in our Stow-on-the-Wold showroom, which is approximately 40 miles away, depending on your postcode.
If you’d like more information, please feel free to update your review with your contact details, and we’d be more than happy to discuss this further with you.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great customer service and delivery.
Great customer service and delivery.
We ordered two triple wardrobes from the shop in Bath. The sales team were brilliant explaining and demonstrating the options available. We took the plunge and brought the Cotswold simply range. The furniture arrived today and Simon K and Siu-Pai couldn't have taken more time and care with the items. We were very impressed with their professionalism, courtesy and knowledge of the products. They carefully unpacked all the boxes stacked the pieces to make assembly as easy as possible and took all the packaging away.
We assembled one of the wardrobes without any issues and it looks great in the alcove. The other wardrobe has not been so successful as the holes on one of the side pieces do not align up with the screw holes on the other piece. Customer service were easy to contact and are in the process of hopefully sorting out the issues.
We can't wait to see the other wardrobe in the other alcove to complete the look of the room
20 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning Trevor Stubbs,
We're happy to hear that you had a great experience with our sales team and delivery service. We appreciate your positive comments regarding the team's professionalism and care. We're sorry to learn about the issue with the wardrobe assembly and are working to resolve it. We appreciate your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent service from the ordering…
Excellent service from the ordering through to the delivery.
19 March 2026
Unprompted review
An outstanding assistant made all the difference.
A knowledgeable and very helpful assistant ( Christina) took the trouble to assesss our needs and then find the right item for us. When it turned out that our original choice was discontinued she discuused our options with us, heling us make a choice. She then helped ensure that the ordered item could be delivered when we wanted it. Altogether a very good experience and well worth the drive to Bath.
18 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning Tim,
We're happy to hear that you had a very good experience and that our assistant was knowledgeable and helpful in assessing your needs and helping with your order. We appreciate you taking the time to leave us this positive feedback and are glad you enjoyed your visit to Bath.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great service from end to end
Great service from online order to delivery and build of wardrobe upper section by Ian and Mike. Great quality as always. Thank you.
17 March 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning Kath,
We're happy to hear about the great service you received, from your online order to the delivery and assembly of your wardrobe! We appreciate your feedback on the quality.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
attractive, extendable dining set, delivered 17/3/26
From online looking to visit to Bath store to delivery and installation of dining set, this was a pleasant experience. All staff helpful and professional.
17 March 2026
Unprompted review
The sales assistant was very helpful…
The sales assistant was very helpful and gave us good advice/ideas. Very good at sales as we ended up buying much more than we intended too.
14 March 2026
Unprompted review
Such kind staff in your Bath store
Such kind staff in your Bath store. Carried drawers to window for better light
11 March 2026
Unprompted review
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