We have used other parking firms around Gatwick in the past and been very disappointed with the unprofessionalism. This IS NOT what we got at Cophall where the bus turned up when they said it would ev... See more
Company replied
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Review summary
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Reviews shaping this summary
This is the fourth time I have used Cophall and won’t lie after reading about the fire incident for Sapphire parking I was a bit worried where my car actually goes. My vehicle is fitted with a dash ca... See more
Company replied
A very good place to park - I have been using them for years. Excelent regular bus service into Gatwick and swift check-in both to depost and pick up keys. A recebt mix-up when I booked the wrong vehi... See more
Company replied
Had another good visit to Cophall Farm - service as excellent as normal with really friendly staff. On my return bus was there within 15 mins of calling. When using Gatwick i would not use anyone else... See more
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Company details
Written by the company
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Contact info
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, United Kingdom
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4.7
Excellent
3K reviews
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Not as good as it used to be
I have used them for years but this time I was disappointed for two reasons. When I called after clearing security the chap on the telephone spoke so fast I couldn't understand him so asked again, with a swift reply and then goodbye and cut off. Then the bus driver took off so fast my suitcase went flying down the bus, luckily there were no passengers in its path. So overall not the service I have had previously
19 July 2026
Reply from Cophall Park & Ride Gatwick
We are truly sorry to hear that your recent experience did not meet the high standards you've come to expect from us over the years. We appreciate you bringing these issues to our attention. We are reviewing the communication protocols and driver conduct to ensure such incidents are not repeated. Your feedback is invaluable as we continuously strive to improve our service.
Cophall Park & Ride Gatwick
Fast and easy, but expensive
I like that it is a relatively fast and convenient service, however it is rather expensive.
11 November 2025
Reply from Cophall Park & Ride Gatwick
We appreciate your feedback on our service speed and convenience. We understand your concerns regarding pricing, and we are always evaluating our offerings.
Cophall Park & Ride Gatwick
Good experience
Had to cancel a previous booking and this was made very easy with very quick refund of money.
This booking easy to do and whilst I didn’t price check, I’m sure it would pass that test and why change from using them for years.
Would only caution that takeover by Maple not fully tested yet.
19 July 2026
Reply from Cophall Park & Ride Gatwick
We are so pleased to hear that your recent cancellation and booking process was easy and efficient, and that you continue to trust us after many years. We appreciate your feedback regarding the Maple transition; we have been operating with Maple since 2022, so any transition has already happened and we hope that all our customers would say we have improved the service.
Cophall Park & Ride Gatwick
cop hall parking easy to find post code spot on friendly…
easy to find post code spot on friendly staff drop off and pick quick
11 July 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that you found us easy to locate and that our staff was friendly. We're also glad the drop-off and pick-up process was quick. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Great value for money
Excellent service from start to finish. The booking process was straightforward and on arrival everything was clearly explained. The transfer to and from Gatwick was quick and efficient.
Collection on our return was smooth, and our car was ready without any delays.
Great value for money. I would definitely use again and would happily recommend them to anyone flying from Gatwick.
9 July 2026
Reply from Cophall Park & Ride Gatwick
We are so pleased to hear that your experience with us was excellent from start to finish. It is wonderful to know that our booking process, clear explanations, and efficient transfers to and from Gatwick met your expectations. We truly appreciate your kind words and recommendation!
Cophall Park & Ride Gatwick
A very good service provided that we…
A very good service provided that we have used for years past. Sadly though prices have risen considerably.
10 July 2026
Reply from Cophall Park & Ride Gatwick
We're truly grateful for your long-standing loyalty and appreciate you highlighting our service.
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We are so pleased to hear that you consistently receive excellent service from us. Thank you for your loyalty and for choosing us!
Cophall Park & Ride Gatwick
Staff and drop off process excellent
Staff and drop off process excellent, However the wait for the return but was a little longer than expected but i would defiantly use again
17 July 2026
Reply from Cophall Park & Ride Gatwick
We're so glad to hear our staff and drop-off process were excellent! We appreciate your feedback regarding the wait for the return bus and will certainly review our procedures. We look forward to welcoming you back.
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We're so glad you found our service quick, easy, and well-priced! We truly appreciate your positive feedback.
Cophall Park & Ride Gatwick
The process was efficient.
16 July 2026
Reply from Cophall Park & Ride Gatwick
We're happy to hear that you found our process efficient. We appreciate your positive feedback!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We are delighted to hear that you found our booking process easy and our service friendly. We appreciate your kind words!
Cophall Park & Ride Gatwick
Excellent service as always
Excellent service as always. Drop off and pick up quick. Just felt sorry for the driver as no aircon on the bus in this very hot weather!
7 July 2026
Reply from Cophall Park & Ride Gatwick
We're so happy to hear you had excellent service and quick drop-off and pick-up! We appreciate you highlighting the driver's comfort; we are looking into our bus air conditioning.
Cophall Park & Ride Gatwick
Always use this company
Always use this company, brilliant service , we were recommended and now we recommend
6 July 2026
Reply from Cophall Park & Ride Gatwick
We are so pleased to hear that you consistently use our company and find our service brilliant! It's wonderful to know that you're now recommending us to others. Thank you for your kind words!
Cophall Park & Ride Gatwick
The staff were helpful and the shuttle…
The staff were helpful and the shuttle bus to and from Gatwick Airport was prompt and well driven, all at a competitive price.
29 June 2026
Reply from Cophall Park & Ride Gatwick
We're happy to hear that you found our staff helpful and that our shuttle bus service to and from Gatwick Airport was prompt and well-driven. We appreciate your positive feedback on our competitive pricing!
Cophall Park & Ride Gatwick
Have been parking there for many years…
Have been parking there for many years and always have had good things to say about them
11 July 2026
Reply from Cophall Park & Ride Gatwick
We're so pleased to hear you've had consistently positive experiences with us over many years. Thank you for your continued loyalty; it truly means a lot!
Cophall Park & Ride Gatwick
reliable as ever
5 July 2026
Reply from Cophall Park & Ride Gatwick
Thank you for your kind words!
Cophall Park & Ride Gatwick
Fantastic company looked after us in a…
Fantastic company looked after us in a professional way and manner. Our flight was delayed coming home and they were accommodating for the misshap
11 July 2026
Reply from Cophall Park & Ride Gatwick
We're so pleased to hear that our team provided professional and accommodating service, especially when your flight was delayed. Thank you for your kind words!
Cophall Park & Ride Gatwick
Cophall - the only option when flying from Gatwick.
We always use Cophall when flying from Gatwick.
Booking is easy
Checking the car in is uncomplicated
Shuttle bus is regular
Thank you all for a good service.,
1 July 2026
Reply from Cophall Park & Ride Gatwick
We are so pleased to hear that your experience with us was excellent, from booking to the shuttle bus service. We appreciate your continued loyalty!
Cophall Park & Ride Gatwick
Happy with the parking side of things
Happy with the parking side of things, prompt with the pick at the airport when you arrive back been parking here for a few years now
11 July 2026
Reply from Cophall Park & Ride Gatwick
We're so pleased to hear you're happy with our parking service and the prompt pick-up at the airport. Thank you for your continued loyalty over the past few years!
Cophall Park & Ride Gatwick
Just a great service..have used the…
Just a great service..have used the services 3 times and never been disappointed..
11 July 2026
Reply from Cophall Park & Ride Gatwick
We are so happy to hear that our service has consistently met your expectations! We appreciate your continued trust in us.
Cophall Park & Ride Gatwick
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