A very good place to park - I have been using them for years. Excelent regular bus service into Gatwick and swift check-in both to depost and pick up keys. A recebt mix-up when I booked the wrong vehi... See more
Company replied
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Review summary
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Had another good visit to Cophall Farm - service as excellent as normal with really friendly staff. On my return bus was there within 15 mins of calling. When using Gatwick i would not use anyone else... See more
Company replied
Honestly could not fault this service. From start to finish, it was the most stressful free experience and very reasonably priced. As soon as we arrived, we hopped on the bus and on our return from th... See more
Company replied
Really helpful staff, friendly, and supportive, the service is really helpful and easy to use and they give you all the information you need and if anything should change a direct contact number or em... See more
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Company details
Written by the company
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Contact info
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, United Kingdom
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4.7
Excellent
3K reviews
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So easy to book and use
So easy to book and use. Booking as early as possible before your travel date also makes it excellent value for money. Staff very helpful and welcoming. I have used Cophall Parking twice and will always use them when flying from Gatwick.
21 July 2026
Been parking at cophall
I have been parking at cophall for years. If I have hat to change any of my bookings for what ever reason it's been done without any problems. Once you have arrived it's so easy to book your vehicle in minute's then you get onto the next bus and it takes you to the airport. Then when you get back you just phone them and let them know your back giving your number that they give to you on your card. Go to the bus stop get onto the bus back to the car park collect your keys and your car is waiting for you.
7 August 2026
Usual great service.
25 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good service for the price
Good service for the price. The shuttle bus is convenient and regular.
15 August 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that you found our service good for the price and that our shuttle bus was convenient and regular. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Always use if flying from Gatwick
Always use if flying from Gatwick. Faultless service. Will use again.
23 August 2026
Reply from Cophall Park & Ride Gatwick
We're so happy to hear you consistently receive faultless service when flying from Gatwick. We appreciate your kind words and look forward to welcoming you back!
Cophall Park & Ride Gatwick
Efficient but rather slow check in.
Efficient but rather slow check in.
Long wait late evening for a pick up.
17 August 2026
Reply from Cophall Park & Ride Gatwick
We appreciate your feedback regarding the check-in and pick-up wait times.
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We're glad our parking was convenient for your Gatwick Airport trip. We appreciate your positive feedback.
Cophall Park & Ride Gatwick
Easy booking
Easy booking.
Also, I had a concern about the length of our vehicle so I emailed to clarify and got a very quick response.
We used Cophall for our last holiday and will use again for our next
3 August 2026
Reply from Cophall Park & Ride Gatwick
We're so happy to hear that our booking process was easy for you and that we could quickly address your vehicle concerns. We appreciate your continued trust and look forward to welcoming you back for your next holiday!
Cophall Park & Ride Gatwick
Our flight coming home was delayed by 6…
Our flight coming home was delayed by 6 hours and Cophall were so understanding and didn’t charge us any extra .
22 August 2026
Reply from Cophall Park & Ride Gatwick
We are so glad we could assist you during your unexpected delay. We always aim to be understanding and helpful. Thank you for your kind words!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We're so pleased to hear that you found the booking experience easy and that you consistently receive excellent service from us. Thank you for your wonderful feedback!
Cophall Park & Ride Gatwick
Easy and stress free
Honestly could not fault this service. From start to finish, it was the most stressful free experience and very reasonably priced. As soon as we arrived, we hopped on the bus and on our return from the airport, we were back in our car within 20 mins. All of the staff were very useful and friendly. Thank you so much. Will definitely be using again.
10 August 2026
Unprompted review
Reply from Cophall Park & Ride Gatwick
We are so delighted to hear that your experience with us was stress-free and that you found our service to be reasonably priced. It is wonderful to know that our team provided helpful and friendly service, and that your transfers were efficient. We truly appreciate your kind words and look forward to welcoming you back again soon.
Cophall Park & Ride Gatwick
Takes the worry out of finding a…
Takes the worry out of finding a suitable place to leave our car knowing that it's safe and the bus to and from airport very reliable
17 July 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that you felt reassured about leaving your car with us and that you found our airport bus service reliable. Your peace of mind is important to us!
Cophall Park & Ride Gatwick
Good service and “reasonable “ charges
14 August 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear you experienced good service and found our charges to be reasonable. Thank you for taking the time to share your positive feedback!
Cophall Park & Ride Gatwick
Easy to book and the whole process is…
Easy to book and the whole process is very good from arrival to exit
13 August 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that you found the booking process easy and that your entire experience, from arrival to exit, was very good. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Fine tuning required....
Competitive pricing.
Transport to the terminals is regular - though we have noticed that the top rack of the luggage hold can be a tad in-accessible as you are asked to lift your, what could be, large and heavy suitcase to the height of your shoulder and beyond. Also, if it full then invariably any wheeled suitcase left outside of the luggage area likes to roll around and knock into people. Perhaps the driver could assist with the luggage , or at make this service available to customers please.
8 August 2026
Reply from Cophall Park & Ride Gatwick
We appreciate you sharing your feedback regarding the competitive pricing and shuttle service. We understand your concerns about the luggage rack accessibility and the movement of suitcases.
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We appreciate your positive feedback. We are happy to hear that you found our service easy to use and that you received good service.
Cophall Park & Ride Gatwick
I have used Cophall parking 4 times now…
I have used Cophall parking 4 times now and gave always been impressed with their prompt efficient service from online booking, arrival and transport to Gatwick and returning to Gatwick and prompt pickup to collecting my car. Always recommend!!!
11 August 2026
Reply from Cophall Park & Ride Gatwick
It's wonderful to hear that you've consistently been impressed with our prompt and efficient service, from online booking and arrival to transportation to Gatwick and back. Thank you for your continued recommendation!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We truly appreciate you taking the time to share your positive feedback. It's wonderful to hear that you've found our service to be safe and reliable over the years.
Cophall Park & Ride Gatwick
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