Always upbeat; always friendly, Cook on Bear Flat in Bath has delicious food and frequent offers which makes me feel as if I've got a bargain. Prices are high-ish but the quality of the food a... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About COOK
Written by the company
How to shop
- Nationwide Home Delivery
- Free Click & Collect from COOK shops
- Subscribe & Save with regular deliveries
- 100+ COOK shops nationwide
- Stocked in 1000+ independent retailers across the UK
About COOK
Inspired by the meals his mum batch-cooked and froze in old ice cream tubs, Ed founded COOK in 1997 with his friend Dale, a catering chef. They dreamed of making the world’s best prepared meals and doing business differently from the crowd.
Having helped found the UK wing of the responsible business movement B Corp in 2014, COOK is at the forefront of redefining the purpose of business, so it works for people and the planet, not just profit. We have won a Queen’s Award for Enterprise for our RAW Talent employment scheme, giving people a second chance after prison, homelessness and other challenges. Every year our meals win Great Taste Awards and glowing reviews from customers and in the national press.
Written by the company

Contact info
The COOK Kitchen, ME10 3HH, Sittingbourne, United Kingdom
- 01732 759000
- enquiries@cookfood.net
- www.cookfood.net

Award-winning frozen meals & puddings
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love 'Cook'!
'Cook' meals are great when you can't decide what to cook or are in a hurry. Also great for parties!
The range is extensive and varied.
The staff in our local 'Cook' are friendly and very helpful.
Very helpful staff & good advice
Excellent service and food.
Good customer care -very helpful staff…
Good customer care -very helpful staff as always
Great food great friendly service at…
Great food great friendly service at the Rustington shop and all round delight!
Helpful staff and had a free taster…
Helpful staff and had a free taster which led me to buy that dish
Very friendly and enthusiastic staff
Very friendly and enthusiastic staff. Food is not bad either.
Prompt online delivery and,as usual
Prompt online delivery and,as usual, delicious food!
Meals for two
We usually have Vegetable lasagne, chicken ham and leek pie and chicken with lemon. Also a variety of desserts we save for weekends. No real complaints. We are elderly and glad of the help it gives. Very well packaged and presented with clear instructions.
As I have to limit salt I find I can sometimes taste the salt and it is a bit worrying if I am having too much but it seems allright with the salt indicator. Prefer chicken meals to meat. Sauces too spicy for us but that’s just our taste. Raspberry ripple a bit too like a mousse. Lemon tarts delicious! On the whole, Cook is a great help to us.
Delicious Absolutely love the food
Absolutely love the food. I haven’t not been dissatisfied with any of the meals and desserts. Lovely staff and taster sessions great.
A delicious Parmigiana di Melanzane…
A delicious Parmigiana di Melanzane which was greatly enjoyed by our vegetarian guests.
Thank goodness for COOK
Excellent food— great to have several products in the freezer for unexpected guests. There is such a wide range— something for everyone and all delicious.Those Portabello mushrooms with risotto are SO good.Wonderful desserts too
You have good offers each week and I just wish you had a shop in Malton N.Yorkshire— although we do have Castle Howard and Beadlam Grange Farm shop not too far away.
Excellent service from dedicated staff
Excellent service from dedicated staff. It is a delight to shop in person and putting through an order is always straightforward. We enjoy trying new products and giving feedback on these.
Beth & James MacCulloch
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








