Our local staff at Cook are very helpful. The quality of the food is always consistently good. It’s worth the money. From order to collection I am kept fully informed. Occasionally we have had availab... See more

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Company details
About COOK
Written by the company
How to shop
- Nationwide Home Delivery
- Free Click & Collect from COOK shops
- Subscribe & Save with regular deliveries
- 100+ COOK shops nationwide
- Stocked in 1000+ independent retailers across the UK
About COOK
Inspired by the meals his mum batch-cooked and froze in old ice cream tubs, Ed founded COOK in 1997 with his friend Dale, a catering chef. They dreamed of making the world’s best prepared meals and doing business differently from the crowd.
Having helped found the UK wing of the responsible business movement B Corp in 2014, COOK is at the forefront of redefining the purpose of business, so it works for people and the planet, not just profit. We have won a Queen’s Award for Enterprise for our RAW Talent employment scheme, giving people a second chance after prison, homelessness and other challenges. Every year our meals win Great Taste Awards and glowing reviews from customers and in the national press.
Written by the company

Contact info
The COOK Kitchen, ME10 3HH, Sittingbourne, United Kingdom
- 01732 759000
- enquiries@cookfood.net
- www.cookfood.net

Award-winning frozen meals & puddings
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I was a bit underwhelmed with my pie…
I was a bit underwhelmed with my pie this time unfortunately I normally love it. I also think because it has gone up probably was quite expensive for what it was

Reply from COOK
Love the food from Cook
Love the food from Cook, I have never had a bad meal yet always delicious
Delicious
Helpful, informative and friendly staff. The food was delicious. We will definitely return.
good food and service xx
Lovely food
Fantastic service they picked up a…
Fantastic service they picked up a mistake on my order and called me to check and then changed it for me. Very helpful and always delivers on time. Great quality too I highly recommend Cook.
Goats cheese & red pepper quiche
Scrummy deep filled quiche. Smelt delicious in the oven and the taste didn’t disappoint. Looked homemade compared to other brands. Enjoyed by all at the lunch and I’d certainly buy it again.
My experience has been mostly great
My experience has been mostly great, except for the most recent.
I bought 2 cakes some months ago and they were excellent - the large carrot cake and the chocolate cake. They both cut up very well even when unfrozen. But last month I bought the torte and the small chocolate cake, and when they unfroze they both became very squishy and rather more like puddings than cakes. They did however taste very good all the same.
staff are friendly and helpful
staff are friendly and helpful, food is excellent and best of all I don't have to think about, buy, prepare and cook a meal!
Always reliably good and tasty food ..
Always reliably good and tasty food ... and happy staff.
Always excellent
Always excellent. COOK has been a firm favourite of mine for years now!! Absolutely love it, thank you!
Great placement for this branch
Always nice staff, good recommendations, nice shop and brilliant location for us
Pleasant staff and great food
Love the food
Love the food, great friendly staff that always have my order ready when I arrive and will always carry my box of goodies to my car for me.
COOK offer a very extensive and interesting range.
Cook offer a very extensive range of savoury, sweet and party foods and the local Cook shop has very helpful and efficient staff.
Excellent food delivered on time
Such a great variety of meals
Such a great variety of meals. Food is very good quality. Surpasses any other brand I've used. Assistants that work in the Tonbridge shop go above and beyond to be helpful and they're always happy and cheerful.
Lovely frozen cooked ham
All the dishes purchased from Cook have…
All the dishes purchased from Cook have been very good. Obviously some suit our tastes more than others but none of them have been unpleasant in any way.
I shop in Romsey, Wiltshire and the staff are extremely friendly, helpful and knowledgeable.
I appreciate being able to purchase ‘ready prepared’ dishes which are delicious.
We are in our 80s, low sighted and arthritic. The enthusiasm for home cooking, baking and entertaining has therefore diminished but the desire for tasty food has not.
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