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COOK Reviews 

53,409
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 15,471 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the food is exceptionally tasty, offering a wide variety of delicious ready meals and wonderful desserts that make dinner parties easy. Consumers also appreciate the friendly, knowledgeable staff at the local stores who always provide a welcoming and helpful shopping experience. However, some people mentioned occasional issues with the delivery service running late or unexpected schedule changes by couriers. A few reviewers were not happy with specific meal textures, noting that some meat dishes or portion sizes did not meet their expectations. Despite these occasional drawbacks, buyers remain very satisfied with the overall convenience and quality provided.

What people talk about most

Product

People report overwhelmingly positive experiences with product offerings, praising the wide variety of menu... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious and well-prepared meals made... See more

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally friendly,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent staff and prompt... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick, on-time arrivals and friendly personnel.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our local staff at Cook are very helpful. The quality of the food is always consistently good. It’s worth the money. From order to collection I am kept fully informed. Occasionally we have had availab... See more

Rated 5 out of 5 stars

Given a recommendation by staff for the Mediterranean Lamb Stew - great tip, enjoyed this and will buy again! Always friendly and helpful at Ringwood, and have some great offers from time to time. Ra... See more

Rated 5 out of 5 stars

I have bought many dishes from Cook for dinner parties, and every time I have to say the dishes are outstanding. Fantastic lasagne, Beef Wellington, Salmon En Croute, plus wonderful desserts such as... See more

Rated 5 out of 5 stars

Bought Cook's French onion tart from the lovely team at the Loughton shop. After cooking (really simple - it turned out looking lovely!) we simply transferred the tart on its baking paper to a wooden... See more


Company details

  1. Food Products Supplier
  2. Food Producer
  3. Frozen Dessert Supplier
  4. Frozen Food Manufacturer
  5. Frozen Food Store

About COOK

Written by the company

Frozen meals and puddings hand-prepared in our kitchens using the same ingredients and techniques as a good home cook, so everything looks and tastes homemade. In our Great Taste Award-winning menu you’ll find everything from traditional British favourites and classics of world cuisine to takeaway alternatives, healthy options, and meals for get-togethers.

How to shop
- Nationwide Home Delivery
- Free Click & Collect from COOK shops
- Subscribe & Save with regular deliveries
- 100+ COOK shops nationwide
- Stocked in 1000+ independent retailers across the UK

About COOK
Inspired by the meals his mum batch-cooked and froze in old ice cream tubs, Ed founded COOK in 1997 with his friend Dale, a catering chef. They dreamed of making the world’s best prepared meals and doing business differently from the crowd.

Having helped found the UK wing of the responsible business movement B Corp in 2014, COOK is at the forefront of redefining the purpose of business, so it works for people and the planet, not just profit. We have won a Queen’s Award for Enterprise for our RAW Talent employment scheme, giving people a second chance after prison, homelessness and other challenges. Every year our meals win Great Taste Awards and glowing reviews from customers and in the national press.

Written by the company


Contact info

Promotion box for COOK

Award-winning frozen meals & puddings

Delivered straight to your door

4.8

Excellent

TrustScore 5 out of 5

53K reviews

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4.8

All reviews

(53,409)

15,440 reviews in the last 12 months

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Rated 5 out of 5 stars

I am a great fan of COOK for their…

I am a great fan of COOK for their delicious and wholesome meals. I must mention also their always delightful staff, no matter which branch. They are helpful, welcoming, cheerful and knowledgeable in all aspects about everything they are selling.
Always a very happy shopping experience.

8 August 2026
Rated 5 out of 5 stars

A Great Resource

Every few months I order about 30 meals for the small freezer on my boat. The meals are delivered to me, which is a great service. It is such a convenient way to have access to great quality meals for times when preparing, and cooking may be less convenient. The meals themselves are what I would call restaurant quality, rather than ready meal. A great resource to have.

31 July 2026
Rated 5 out of 5 stars

Lovely food and very helpful staff

Lovely food and very helpful staff in the shop at Christchurch,
Dorset.
Very good value and such a time saver. Do wish we had bought before now rather than thinking it would be very expensive. Lovely too that you support charities and community projects. Well done.

8 August 2026

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