Conveyancing Warehouse Reviews 1,323

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, noting that interactions are pleasant and productive. Many people highlight the exceptional customer service, appreciating the clear communication and timely responses to inquiries. Consumers frequently mention the excellent service provided, with many finding the overall experience smooth and stress-free, and the pricing is often described as very reasonable. However, some customers also noted occasional issues with communication, mentioning slow responses to emails or a lack of acknowledgment. A few people expressed dissatisfaction with the company's policy, which they felt led to unexpected additional costs, and some experienced a lack of follow-up regarding specific concerns.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent, efficient, and rapid... See more

Response time

Clients share positive opinions on response times. Many customers praise the quick and timely responses to... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and helpfulness of... See more

Price

Users describe positive interactions with price, consistently finding it to be great, sensible, and... See more

Based on these reviews

Rated 5 out of 5 stars

Stephen at Robert Crossley Solicitors helped us with a house purchase recently. He was friendly, courteous and professional and most importantly gone the job done well and in good time. He was flex... See more

Rated 5 out of 5 stars

Very rare I guess that an Estate Agent leaves a review - but Katy Hutchinson has been amazing. In an industry where we are all under pressure and get a very negative press - Katy has excelled. Alway... See more

Rated 5 out of 5 stars

We were very happy with the service and glad we chose RC Solicitors. Our conveyancer Alicea was excellent. Couldn't fault her communication and her help with navigating our way through the process. If... See more

Rated 5 out of 5 stars

We have used the services of Roberts Solicitors over many years and always found them to be outstanding. The most recent transactions have been handled by Katy Hutchinson who is efficient, helpful, re... See more

Rated 5 out of 5 stars

Ben Thomas is a star. We have used Ben Thomas at Roberts Crossley solicitors many times and couldn't rate him higher. He is extremely efficient and has always been contactable on the telephone... See more

Rated 5 out of 5 stars

Katy was excellent. There was issues with the mortgage company which slowed everything down and made the process longer and more difficult but Katy did all she could to keep the sale moving forward... See more

Rated 2 out of 5 stars

Generally ok, but would have paid more for a better firm if I'd known in advance that communication was slow (i.e. emails not responded to in a week), emails never acknowledged. Things weren't explain... See more

Company replied

Rated 5 out of 5 stars

We were very happy with the service provided by R.C Solicitors in selling our rental flat. Great communication from Robert Morrison, who was the dedicated conveyancer for our sale. All done very effic... See more

Rated 5 out of 5 stars

Conveyancing Warehouse connected me with Roberts Crossley for my Right to Buy purchase and I had a really good experience with them overall. Alicea kept me updated, explained things clearly, and was... See more

Rated 5 out of 5 stars

Excellent service received by Will. Will, kept me informed at every stage and responded quickly to any questions I had. He worked at pace to get my house completion through within the tight timesc... See more

Rated 5 out of 5 stars

Katy Hutchinson at Roberts Crossley Conveyancing was a breath of fresh air and made my house purchase run as smoothly as possible! Katy kept me updated and helped me through the process at various poi... See more

Rated 5 out of 5 stars

Excellent service, really grateful to have had Alicea McLellan as our conveyancer for our home purchase. I found Roberts Solicitors through Trustpilot and filtering for the top rated companies, and I'... See more

Rated 5 out of 5 stars

In recent years I have moved home a number of times due to my situation. I have had a number of conveyancers acting for me and hands down this company and their referral to Roberts Crossley Solicitors... See more

Rated 5 out of 5 stars

From the start of our sale & purchase it was stress free, we were kept in the loop at all times, communication was amazing with Katy who dealt with our file, she was super efficient and pro active. I... See more

Rated 4 out of 5 stars

Katy was brilliant - she always answered me especially knowing that I have no clue when coming selling a house and also whilst going through divorce which made it harder. She is a credit to your firm:... See more

Rated 5 out of 5 stars

Katy was OUTSTANDING from start to finish! She was incredibly efficient and professional throughout. Her knowledge and customer service skills are second to none. When the rest of the chain was mes... See more

Rated 5 out of 5 stars

3rd time using and each time with Ben Thomas. Fantastic communication, direct and fast at responding and actioning our requests and great at keeping us informed and updated, also available on the phon... See more

Rated 5 out of 5 stars

Will at Roberts Crossley Solicitors was fantastic and I highly recommend for conveyancing. I received great communication through the whole process and no question was viewed as a daft one. With every... See more

Rated 5 out of 5 stars

Robert Morrison was our conveyancer and he was exceptional throughout the whole process of purchasing our new home. He was meticulous, professional and kept us up to date. Robert responded in a... See more

Rated 5 out of 5 stars

I was wary of internet solictors before but this one had good reviews so I gave it a go as I needed to save money. I was assigned Katy Hutchinson who was prompt, efficient, answered all my queies, ga... See more

Rated 5 out of 5 stars

I was a 1st time buyer and using Robert solicitors was the best decision ever made. Purchase was executed on time They made the process of buying very easy especially for as a 1st time buyer ,... See more

Rated 5 out of 5 stars

Very smooth conveyancing process! Everything was communicated clearly through emails to us. When we had questions about things that were unclear, Stephen was prompt in responding to them.

Rated 5 out of 5 stars

I used Katy Hutchinson at Roberts Crossley Solicitors for conveyancing. Service was brilliant along with the price. Katy kept me up to date with what was happening and made the whole process really e... See more

Rated 5 out of 5 stars

found the company very professional and very knowledgeable. They kept me informed at all times and very quickly. For the service I received I was very happy with the price I paid which I thought to... See more

Rated 5 out of 5 stars

I have never been involved in a house purchase before .But from the first time I contacted this company to work on our behalf regarding the house purchase I can honestly say how impressed I was by... See more

Rated 5 out of 5 stars

First time using Roberts Crossley and we were very impressed with the level of service we received. We were very last minute in contacting solicitors to do the conveyancing for a property we had purch... See more

Rated 5 out of 5 stars

Robert Crossley were excellent they dealt with our house sale quickly and efficiently. Well organised and good communication. Their online platform allowed us to see progress and Katy our conveyancer... See more

Rated 5 out of 5 stars

We recently used Roberts Crossley Solicitors for the purchase of our first home, and we couldn’t be happier with the service we received. From start to finish, they were incredibly responsive, always... See more

Rated 2 out of 5 stars

More understanding of clients circumstances. More flexibility required. More transparency of costs.

Company replied

Rated 5 out of 5 stars

I was a first time buyer and would highly recommend Robert Crossley solicitors. Alicea McLellan was looking after my purchase and she was really helpful, friendly and informative throughout the experi... See more

Rated 5 out of 5 stars

I work in the property development industry and have used Alicea McLellan from Roberts Crossley Several times on sale's and purchases. I couldn't recommend her highly enough. Her communication skills... See more

Rated 5 out of 5 stars

They were quick and thorough with everything they did. We were always the first in our chain to be ready for each next step and so made the process from start to finish as easy as possible. We managed... See more

Rated 5 out of 5 stars

Steven Mellor was our solicitor. He always kept us upto date on how the case was progressing. He always answered my calls when ever I called him. I would definitely recommend.

Rated 5 out of 5 stars

Overall a really good service in what was a tricky sale and purchase! Stephen Mellor was very good, friendly and easily accessible! Good value compared with a high street solicitor! Recommended

Rated 5 out of 5 stars

I recently used Robert Crossley Solicitors to sell my property and was very impressed with their service. The team was professional, efficient, and kept me well-informed throughout the process. Robert... See more

Rated 5 out of 5 stars

Absolutely brilliant company. Stephen Mellor who was our conveyencer was top notch and made what could be a stressful time a breeze. Great price & great experience. Highly recommended.

Rated 5 out of 5 stars

First time using Roberts Crossley Solicitors to sell my property and have been very satisfied with their service. Lily who has been my case handler has been excellent, dealt with all inquiries and... See more

Rated 5 out of 5 stars

An exercise well done, and relatively speaking competatively priced...Stephen was very helpful, and always available, unlike previous companies I have used. We could have taken advantage of an expre... See more

Rated 5 out of 5 stars

I was very happy with the service at RC Solicitors. Our conveyancer Alicea was very professional, communicative and worked in a timely manner. I am a first time buyer and she was very very helpful. Th... See more

Rated 5 out of 5 stars

Excellent service. Robert was very good kept me updated with the progress of my purchase to the end. I would highly recommend this company. I am so pleased I found their number on google and everythi... See more

Rated 5 out of 5 stars

We used Robert Morrison for our recent house purchase all I can say is the service is the best 10/10 great service would highly recommend this company. Very cheap compared to other solicitors.

Rated 5 out of 5 stars

Ben just done the great job for us, he always very responds and very reliable. we been with this solicitor company for many years, they are excellent!

Rated 4 out of 5 stars

For what we expected to be a relatively simple and quick ToE between family members, process took longer than expected and unclear where delays occurred. Didn't find the online casetracker to be very... See more

Rated 5 out of 5 stars

Selling my mothers flat after probate took a long time due to the buyers chain breaking down. Throughout the process my solicitor was diligent, proactive, and patient. I was very happy with my overal... See more

Rated 5 out of 5 stars

The whole experience from selling a house to completing on a purchase of a new house, was done efficiently. Communication between ourselves and Alicea were excellent keeping us up to date at all times... See more

Rated 5 out of 5 stars

We have used Roberts Crossley on numerous occasions, always very efficient, knowledgeable and timely. Thank you for your help, Ben. Would definitely recommend and use for any future transactions.

Rated 4 out of 5 stars

Robert Crossley overall did a good job, generally helpful. Very easy to talk on the phone with, and helpful. Would note if your conveyancer goes on A/L during your work, the work passover isn’t the... See more

Rated 5 out of 5 stars

Great friendly service. Its reassuring to know that quietly somewhere wheels are turning in your favour to achieve your goals

Rated 1 out of 5 stars

ABSOLUTE NIGHTMARE!!! We had an issue with the moving date when our buyer wanted to change moving date. Are solicitor assumed it was ok and went on his holiday. There was a further issue which we als... See more

Company replied

Rated 5 out of 5 stars

Katy Hutchinson has been great. I have sold 2 properties this year with Robert Crossley solicitors and hopefully another. Would definitely recommend using Katy for your purchase or sale!

Rated 5 out of 5 stars

The company was first class very helpful & made the sale go smoothly. Especially Alicea Mclellan can’t thank her anuff. Kind regards Mr M&K edwards


Company details

  1. Conveyancer
  2. Law Firm
  3. Real Estate Attorney

About Conveyancing Warehouse

Written by the company

If you are looking for low cost online conveyancing solicitors, you've come to the right place! Here at Conveyancing Warehouse clients deal directly with the conveyancers, all of which are fully qualified to deal with your case. There are no referral fees or payments to middle men, and as we are based online our costs are kept to minimum; a saving we pass on to our clients.

If you have any questions or wish to discuss any aspect of the conveyancing process please do not hesitate to contact us. We will be delighted to answer any of your questions and provide advice and guidance on the online conveyancing process.

Specialist Conveyancing Solicitors

All our staff specialise in property matters. As we deal with over a thousand transactions a year, you will be in safe hands. There is no situation with property that we have not encountered before and do not know to handle

No Move - No Fee

If the transaction falls through due to circumstances outside of your control, our 'no move-no fee' policy will protect you against paying legal fees.

Online Tracker & Text Updates

With our online track-a-matter you can track the progress of your transaction 24-7. You will also receive text updates each time a milestone is reached.

Direct Contact

There is nothing more frustrating than trying to get hold of your conveyancer. That's why all our clients have a direct dial line to their file handler. There are no call centres, conveyancing teams or secretaries taking messages. You get to talk directly to the person dealing with your transaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Stephen Mellor of Robert Crossleys…

Stephen Mellor of Robert Crossleys solicitors helped me to purchase my house.Stephen was very professional very friendly and pleasant.Stephen responded promptly to my emails and returned my calls, communication was excellent. I would highly recommend Stephen Mellor to my friends.
Thank you ,you went above and beyond.

20 March 2026
Unprompted review
Rated 3 out of 5 stars

Alicea had been responsive solicitor

Alicea had been responsive solicitor, must give her credit for that, and I had a valuable advise from her that helped me to save 1k when selling my leasehold flat. However, if you're looking for efficiency and timely responses you must be ready to chase everyone to get the enquiries answered for your solicitor or you might be in waiting for few extra months from projected completion.

20 March 2026
Rated 5 out of 5 stars

Ben is a top guy

Ben is a top guy a very stressful situation in our lives Ben was spot on staying late and putting max effort in to getting the problems sorted i honestly would completely recommend Ben he's great could have asked for a better person to deal .

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Thorough, Professional & Easy to Deal With

We recently completed a property purchase and Alicea McLellan was our Conveyancer.

Throughout the whole transaction (which included a complicated chain) she was very thorough & professional. She kept our best interests at heart, was very easy to get hold of and was genuinely very pleasant to deal with.

We have used various other firms for conveyancing over the years but have never received the kind of professional experience that we received from Alicea & the team at Roberts Crossley, I wouldn't hesitate to recommend them to anybody in need of legal services.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company.

Absolutely brilliant company.
Stephen Mellor who was our conveyencer was top notch and made what could be a stressful time a breeze. Great price & great experience. Highly recommended.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and advice

Robert Morrison was fantastic throughout the process and guided us through giving explanations and advice when required. We really valued and appreciated the friendly and helpful service provided and I would wholeheartedly recommend Robert and the team.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Give that woman a raise! ;)

We had a long and protracted sale, that took much longer than we'd hoped, but it was through no fault of Alicea, who was a star throughout. She was responsive, helpful, and willing to chase after various moving parts to try and get our purchase over the line. All and all, it was night and day compared to our previous experience of conveyancing. She made what was an otherwise fairly stressful experience much more manageable. Thank you Alicea!

3 March 2026
Unprompted review
Rated 4 out of 5 stars

Big Credit to Will

Big Credit to Will, he took my case and very professional and looked after me throughout thank you
Would use again in future

27 February 2026
Rated 5 out of 5 stars

Will Mellor

Will was super professional, very competent & kept us well informed regarding our property purchase. We will 100% use this company again & if it's another property purchase request Will :)

6 February 2026
Rated 5 out of 5 stars

Professional and friendly

Robert Morrison and later Stephen Mellor from Roberts Crossley both did a great job of naviagting the purchase of first one flat (withdrew) and then onto another within a tight time frame. Very appreciative of their attention to detail, patience and professionalism. Completed on the very 'last' day. Phew...very friendly service also.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Robert Morrison recommendation.

My girlfriend recommended Rob Morrison after she used him on her last house. We used him again to sell that house when she moved in with me. I’ve just sold through Rob again, and my family used him to sell mums house for her.
Each and every time, Rob has been brilliant. Quick turn around on all enquiries (we paid the extra and was worth it), if he can’t answer a call he will phone back. Always friendly, but remains professional.
Would I recommend him?
Yes, I have to two friends currently selling their houses.
Thanks for helping with everything Rob.

27 January 2026

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