Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more
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Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.
Contact info
1 Horizon Park, Innovation Close, BH12 4FP, Poole, United Kingdom
- store@consortium.co.uk
- www.consortium.co.uk
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Replied to 28% of negative reviews
Typically replies within 2 weeks
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Skateboard Deck, Hassle free buy
Quick and easy service. Was delivered to the date provided. No issues what so ever
Ordered 2 skateboards for next day…
Ordered 2 skateboards for next day delivery, they split the order in 2. I’ve only received 1 skateboard, and the other never arrived, I’ve been waiting nearly 2 months for a resolution and nothing. Awful customer service. Never buying from these guys again.
Quick efficient service
Quick efficient service. Well packaged and pleased with the Veja shoes.
Smooth transaction
Fast delivery. The order was very well packed. Everything went smoothly. Trustworthy company. I will definitely use again.
great service no problem fast delivery
Still waiting for refund 1 month later
Purchased 5 items. Returned three. Received a refund for 2. Still awaiting refund for third and most expensive item. Shoes were tried on once, at home, on carpeted floor for 5mins as I would have done in store. Realised they were too big. Wrapped them back up and retuned at my own cost.
Asked why I only received a partial refund. They say the shoes were damaged and are under review. I asked for evidence, they sent images of markings on the shoes that I’d never seen before. I raised a dispute with PayPal credit (recommend you all use this when purchasing from this Company as they are extremely shady). They told PayPal that they had issued a me a refund outside of PayPal, which is a complete lie. The case is still ongoing and I still haven’t received my refund 1 month later.
Don’t be lured in by promo offers and only buy things you know you will keep as the returns process and customer service is abysmal.
Unable to process refund in a timely fashion
I paid £22 to return the boots I ordered by special tracked delivery. They were signed for on the 8th June. I received no updates. When I contacted Consortium on the 13th June to find out where my refund was, I was notified that they were still processing returns received on the 29th May!! Unacceptable.
Awful slow at customer cost return…
Awful slow at customer cost return policy
After buying shoes online , too big, cost to return £8+
Then to be told 11 /15 working days AFTER Consortium receive goods back refund is processed
First order, never ever again
Be aware !
Hassle free delivery
Hassle free delivery. Item as described, good quality. Made a real saving on item compared to other sites.
Easy to use website and quick delivery…
Easy to use website and quick delivery within 2 days.
Great trainers and fast delivery.
Excellent customer service
Excellent customer service, goods dispatched quickly, kept updated throughout the process, item exactly as discribed.
Patagonia in stock at a good price
The only store that had the Patagonia waterproof jacket in my size and in the colour I wanted. Plus it was at a good price and shipped very quickly. All round great experience, thank you.
Reliable as always.
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