I can’t complain, clothes are gorgeous, service very helpful, it can take them up to 2 days to come back to you, but once they do they are on it. I’ve ordered one of the dresses in a wrong size (6 ins... See more
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Would not recommend for buying acrylic jewellery. RIDICULOUSLY long waits, no communication or updates. You have to chase them. Disgustingly packaged items. I bought 3 acrylic erstwilder b... See more
I have bought numerous items from Collectif over the years and I must say that I think the quality of their items has decreased quite significantly. When I first started buying from collectif, the dre... See more
Company replied
Promised 5-7 day delivery, just a tint little gift for a friend. Order 2 weeks out just in case. No email on delivery, no delivery 10 days later, no updates. Contacted Customer Services, they sa... See more
Company details
Written by the company
Collectif specialises in vintage inspired clothing, spanning the 1940s, 50s, 60s, & 70s, across womenswear, menswear, accessories and footwear. Our retro clothing draws on our favourite styles from stand-out fashion eras; including the pin-up paradise of the 1950s and stylish Hollywood glamour. Designed in London by our in-house team, our collections feature a unique mix of bespoke prints, unique embroideries and timeless styles that have become synonymous with our brand.
Contact info
BRITISH RETURN GOODS, Collectif London, Torque, Standbridge Lane, Kettlethorpe, Wakefield, WF2 7YY, UNITED KINGDOM, WF2 7YY, London, United Kingdom
- shop@collectiflondon.com
- www.collectiflondon.com
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I Love collectif
I Love collectif. The designs are great the fabrics are lovely quality, with vibrant colours. Items wash and last very well. And I love how they do co ordinating items such as shoes , bags and jewellery.
Website is easy to use. Communication is great and delivery swift .

Reply from Collectif
Appalling customer service
I adore your dresses and tops and, in addition to visiting your shops in the UK, purchased several orders totaling many hundreds of dollars.
As it often happens, not everything worked out.
I was very disappointed that in addition to not being able to combine orders to save on return shipping (again, additional frustration and disappointment to discover return shipping was not complimentary), that it would cost me the buyer $20 PER ORDER. This significantly added up and even after I contacted customer service for assistance, was not helped whatsoever. I ended up not returning several things as the return would cost more than the purchase. I also wasted hours trying to return an item i received from Collectif that was the wrong size (I ordered a 6 and received a 16). It was terribly frustrating, and went on for what seemed like forever. All in all, your customer service is appalling and no longer wish to continue shopping with Collectif as its turned out to be far more of a hassle than anticipated. Shame as I really love your style.

Reply from Collectif
The products arrived as described
The products arrived as described. Quality looks nice, but I haven’t even washed them yet (clothing, bought dresses, sweaters and a coat). The products fit according to the size chart. The one star off and the reason I probably won’t purchase without a super sale from this site is that I ended up paying 30% taxes and duties to ship to Canada. They warn you on the website that they are not responsible for those extra charges (and of course they aren’t), but it was a bigger bill than I was expecting because of the duty. The shipping was fast as well. They use UPS for Canada and they send you the customs and duty bill, I paid about $20 in fees for UPS to do it, which was fine. The shipping was slightly longer than mentioned on the website, but only by a couple of days.

Reply from Collectif
It wad easy to buy the goods and the…
It wad easy to buy the goods and the clothes ate gorgeous and good quality

Reply from Collectif

Reply from Collectif
Gorgeous retro style 70s dress
Gorgeous retro style 70s dress, quick delivery- great sale bargain

Reply from Collectif
Beautiful dress
Easy website, great price, very fast delivery, beautiful dress - needed an iron straight out of the wrapping, but ironed easily!

Reply from Collectif
Gorgeous dress, excellent service…
An absolutely beautiful dress which fits like a glove! The quality is excellent and if anything better than expected. Thank you for your outstanding service!

Reply from Collectif

Reply from Collectif
I am beyond happy with your clothing
I am beyond happy with your clothing. The quality is outstanding

Reply from Collectif
Good quality poor fit
The dress arrived on time and is good quality. The fit is poor. I bought a pencil dress from Collectif last month and it fits perfectly, the shape and proportions of the same style dress are completely different. I paid to have it delivered, not refunded, and was disappointed to find I have to pay to return it. Sadly I won't buy from them again.

Reply from Collectif
Amazing amazing amazing
Amazing amazing amazing! Can't say anything else. The clothes are amazing quality and the price was even better!

Reply from Collectif
Very pleased with products and the…
Very pleased with products and the wonderfully fast delivery.

Reply from Collectif
Love the fashion era!
Love the pieces on the website and in the actual shops. Shopped in Brighton store numerous times (even my wedding dress) and in Barcelona.
Super easy to order online!!

Reply from Collectif
So beautiful
So beautiful! Excellent quality, perfect fit. The quality of the fabric is outstanding. This is my new favourite brand. Wish I'd found Collectif sooner.

Reply from Collectif
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